Ian Buchanan

Technical Support Manager at OnCourse Systems for Education
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Location
Media, US

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5.0

/5.0
/ Based on 2 ratings
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Allyson Bullock

Ian is an excellent product support specialist. He keeps up to date on the latest product enhancements and passes along his knowledge to customers. When a customer issue arises, he works tirelessly to troubleshoot and solve it in a timely manner. What sets Ian apart is his enthusiasm and drive for taking on new projects. His product knowledge and creativity truly shine when brainstorming and establishing new initiatives.

Kevin Rooney

Ian is a creative and supportive team member who take the initiative and solve problems. He has a variety of interests beyond his professional responsibilities. He uses those interests to bring a unique perspective when working with both clients and coworkers. Ian's sense of humor and out going personality makes him a great co-worker!

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Credentials

  • Grow with Google Challenge Scholarship
    Udacity
    Jan, 2018
    - Sep, 2024

Experience

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Technical Support Manager
      • Aug 2023 - Present

    • Senior Product Specialist
      • Mar 2021 - Aug 2023

    • Product Specialist II
      • May 2020 - Mar 2021

    • Product Specialist I
      • Apr 2018 - May 2020

    • United States
    • Education Administration Programs
    • 200 - 300 Employee
    • Paraprofessional
      • Sep 2014 - Mar 2018

Education

  • Lancaster Bible College
    Bachelor of Science, Bible/Biblical Studies
    2010 - 2012
  • Berks Technical Institute
    Associate in Specialized Business Degree, Business Administration and Management, General
    2009 - 2010

Community

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