Experience

Next Games, A Netflix Game Studio

• Finland
• Computer Games
• 1 - 100 Employee

• Game Designer

  • Oct 2017 - Present

  At the start of September 2022, I joined the Stranger Things: Puzzle Tales team as a Game Designer, supporting their work to add more content and variation to the game as we relaunched and continue to develop the game under Netflix. In late December 2018, I became Our World's Live Coordinator. I maintained the live game and kept it updated with new events, sales, and features to drive engagement and revenue. This required working with marketing, analytics, and the game team to ensure all content, functionality, and balance were designed, tested, and in place. During Our World's soft launch, I took on a new role as Game Master, the liaison between player support and the game team. Representing players to the game team on issues such as retention, events, sales, game, and economy balance, and from the game team to Player Support framing messaging to players on the same issues and deciding on compensation when problems in the game arose. My first position at Next Games was as a Player Support Specialist supporting The Walking Dead titles No Man’s Land and Our World. We would gather feedback, resolve complaints, and give advice on gameplay. In addition to this, I was also responsible for writing player-facing FAQs for both NML and OW, keeping them up to date as the games developed, and oversaw their localization to all supported languages. Show less



Fida International

• Finland
• Non-profit Organizations
• 100 - 200 Employee

• Driver & Assistant

  • Dec 2016 - May 2017

  Temporary and cover work. Performing collection and delivery duties for Fida. Collecting second-hand furniture, clothes and other household items for sale in Fida's charity stores, and delivering purchased furniture to customers homes. Temporary and cover work. Performing collection and delivery duties for Fida. Collecting second-hand furniture, clothes and other household items for sale in Fida's charity stores, and delivering purchased furniture to customers homes.



Tuli Basses

• Helsinki

• Bass Specialist

  • May 2015 - Nov 2016

  Working with a master carpenter to found a bass guitar company. Leveraging the unique woods Finland has to offer to produce something new and spectacular. From rough cuts of timber to beautiful hand-crafted works of art; being a founding member of Tuli Basses was an exciting adventure. Working with a master carpenter to found a bass guitar company. Leveraging the unique woods Finland has to offer to produce something new and spectacular. From rough cuts of timber to beautiful hand-crafted works of art; being a founding member of Tuli Basses was an exciting adventure.



Jakomäki Community Centre

• Helsinki

• Project Developer

  • Sep 2014 - Apr 2015

  From the shell of a building, we dreamt of creating businesses and designing social outreach projects that would impact and improve the lives of people in the Jakomäki area. Entrepreneurship doesn't get more real than grabbing a hammer and saw to build the offices and workshop you need to set up and run a business. Work began with practical hands-on construction tasks including drywalling, plastering, and painting. It also required scheduling, planning, networking, and marketing skills; not to mention many, many meetings. The first completed project was building a carpentry workshop to establish a self-sustaining business that would support the greater vision of our enterprise. Show less



ArcticStartup

• Finland
• Events Services
• 1 - 100 Employee

• Writer

  • Oct 2013 - Sep 2014

  A brilliant job, immersed in the exciting and challenging world of start-ups and entrepreneurship. As a writer for ArcticStartup I was responsible for covering all the latest news and breaking stories across the Nordic and Baltic states. Interviewing CEO's; rubbing shoulders with investors and thought-leaders at conferences across Europe; pitching story ideas; supporting ArcticEvening events in the Baltics to promote Arctic15, our annual start-up conference in Helsinki; selling advertising. As part of a small team, I was involved in a bit of everything ArcticStartup did. Show less



Mattila Farm

• Nummi-Pusula

• Farm Hand

  • May 2013 - Sep 2013

  Planted an orchard; cleaned barns; weeded fields; painted barns and other buildings; built a gate, shelving and flooring; repaired fences; made a new workshop, prayer room and storage spaces; and a lot more! Working on a farm for a summer was a wonderful experience. Planted an orchard; cleaned barns; weeded fields; painted barns and other buildings; built a gate, shelving and flooring; repaired fences; made a new workshop, prayer room and storage spaces; and a lot more! Working on a farm for a summer was a wonderful experience.



Swansea University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Technician

  • Oct 2008 - Oct 2012

  Provided tech and av support for all teaching across campus. Ran training sessions for staff in the use of teaching room equipment. Created teaching resources, training videos and written guides. Gave front line support for staff and student computing, printing, wireless, and network problems. Install new equipment. Provided tech and av support for all teaching across campus. Ran training sessions for staff in the use of teaching room equipment. Created teaching resources, training videos and written guides. Gave front line support for staff and student computing, printing, wireless, and network problems. Install new equipment.



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Premier Customer Service Representative

  • May 2008 - Oct 2008

  Part of a team supporting HSBC's Premier customers. Answering their calls and resolving their issues. Whether that was querying their bank accounts, opening new accounts, taking out a loan, buying gold, going on holiday, dealing with security problems, wanting a new mortgage, or anything else they could possibly want or need. Part of a team supporting HSBC's Premier customers. Answering their calls and resolving their issues. Whether that was querying their bank accounts, opening new accounts, taking out a loan, buying gold, going on holiday, dealing with security problems, wanting a new mortgage, or anything else they could possibly want or need.



Comet

• United Kingdom
• Retail
• 500 - 600 Employee

• Customer Associate - Sales

  • Oct 2007 - Jan 2008

  Sold electronic goods to the public. Sold electronic goods to the public.