Experience

RedSky Technologies, An Everbridge Company

• United States
• Telecommunications
• 1 - 100 Employee

• • May 2020 - Present

• • Jul 2019 - May 2020

  Managing and implementing RedSky solutions. Training and documentation as well as new product testing.

• • Sep 2014 - Jul 2019

  Managing implementations and upgrades for E911 Manager, Anywhere, and other products along with training and customer relationships.



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Global Support Product Manager

  • Nov 2013 - Apr 2014

  Interlock between the different teams associated within a given product to produce better supportability and efficiency. Interlock between the different teams associated within a given product to produce better supportability and efficiency.



HP Autonomy

• United Kingdom
• Software Development
• 700 & Above Employee

• Customer Relationship Manager

  • Aug 2011 - Nov 2013

  Customer Relationship Manager with a product within the Autonomy/HP portfolio as an interaction point between support and the critical account/case. Also working as a Sizing and Licensing specialist for different products. Customer Relationship Manager with a product within the Autonomy/HP portfolio as an interaction point between support and the critical account/case. Also working as a Sizing and Licensing specialist for different products.



SGS International Inc

• Consultant

  • May 2011 - Jun 2011

  Market research in China for Graphics Solutions company Speed testing and ISP analysis Market research in China for Graphics Solutions company Speed testing and ISP analysis



Arctic Ice Arena

• Front Office Assistant

  • Dec 2004 - May 2007

  Customer service and management of sales Training, promoting and security for arena Customer service and management of sales Training, promoting and security for arena