Ian Durnford
Customer Service Engineer at Montana Instruments- Claim this Profile
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Spanish Limited working proficiency
Topline Score
Bio
Experience
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Montana Instruments
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United States
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Nanotechnology Research
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1 - 100 Employee
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Customer Service Engineer
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Mar 2021 - Present
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ILX Lightwave - A Newport Company; now part of MKS Instruments
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United States
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Electrical/Electronic Manufacturing
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1 - 100 Employee
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Field Service Engineer
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Feb 2018 - Mar 2021
Work with customers over email, phone, TeamViewer, or on customer's site to provide equipment installation, training, and technical support. Implement solutions while coordinating with engineering, production, and remote distributor team members.
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Production Technician
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May 2017 - Feb 2018
Assembled, tested, and certified solar simulators and other Oriel products with a focus on delivering a quality product to the customer. Generated or revised build instructions. Trained team members as needed to improve build quality. Worked on other product lines as needed.
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ASEC
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Bozeman, Montana
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Electrician's Laborer
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Sep 2015 - Feb 2016
Assisted Master Electrician with mostly residential remodeling work. Drilled holes and pulled wire, installed boxes, wired up and installed devices. Assisted Master Electrician with mostly residential remodeling work. Drilled holes and pulled wire, installed boxes, wired up and installed devices.
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Education
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Montana State University-Bozeman
Bachelor of Science - BS, Electrical Engineering