Co-Founder, CTO

• Jun 2021 - Present

The CTO at Nsawo Finance Inc is entitled to a technical management role that requires skills to lead the technology and engineering departments in a company and also a responsibility to developing technological processes required in building a digital banking financial platform, below are the key of my responsibilities: - Management and leadership of the technical teams and oversee delivery of a better product - Defining the technology stack required to build the financial MVP of Nsawo and provide ultimate guidelines on the overall technical vision - Design MVP architecture, implementation product infrastructure, oversee product improvements - Review and suggest third party integrations, agreements and contracts. - Constantly track performance and advocating for innovative ideas, and finding paths to their implementation. - Development of a technical strategy that will breath life in the Business ideal of the company. Show less

Senior Software Engineer

• Oct 2019 - Jul 2021

- Develop high-quality software design and architecture Identify, prioritize and execute tasks in the software development life cycle - Develop tools and applications by producing clean, efficient code - Automate tasks through appropriate tools and scripting Review and debug code - Perform validation and verification testing Collaborate with internal teams and vendors to fix and improve products - Document development phases and monitor systems Ensure software is up-to-date with latest technologies Show less

Technical Operations Engineer

• Jun 2017 - Aug 2019

Technical Operations Engineer

• Apr 2014 - May 2017

- Key SPOC between Operators and Flytxt from all ongoing product technical operations perspectives for assigned customer accounts across MTN SEA OPCOs (MTN Uganda, MTN Rwanda, MTN Zambia, MTN Swaziland) and MTN Congo Brazaville. - Weekly and Regular round up meetings with OPCO IT and Business with respect to Operational issues as well as New Requirements/rollouts - Work towards analysis and resolution of Operational issues at any L1/L2/L3 level within defined SLAs - Responsible for change management onsite (Deployment of new patches/releases with support from backend teams as necessary) - Training /Handling of OPCO operations team as it is required as part of scope of the work - Liaising with Sales & Account management, BA Leads, service delivery managers with respect to new requirements/ change requests - Solution Architect for new Business requirements and Change implementation Show less

VAS Operations & Software Engineer

• May 2012 - Apr 2014

- Voice Chat, Voice Magic VAS solutions engineering, development, management and integration in Telecoms (Airtel Uganda, MTN Uganda, Warid Uganda) - Key spoc for all Technical and Business communications with the OPCO IT and Business stake holders. - Implementation, setup and configuration of VAS products in operator MSC, including E1 connectivity and configurations, voice card configurations etc . - Integration of VAS products to billing platforms like Huawei OCS, Ericson IN and integration to SMSC and USSD gateways respectively - Deployment of new patches and updates various VAS services as IVR, SMS, USSD based on SS7, SIGTRAN, WAP, ISDN, VOIP & SIP protocols. - VAS products code maintenance and coding new billing module based on operator billing infrastructure changes. - Involved in change management, incident management, release management and testing. - Planning and scheduling rollout of new VAS products releases of the company. - Planning new promotional plans for increased revenue and traffic generation for company VAS products and revenue reconciliations. - Performing technical and financial feasibility studies on potential new value–added products. - Customer complaint management, and resolving concerns, user activation and deactivation. - Resolution of all ongoing technical operational issues and service restoration within defined SLAs. - Performing daily server application management, DB management, Server Storage and Network management. Show less