Experience

PENDYNE
• United Kingdom
• Engineering Services
• 1 - 100 Employee
• Senior Human Factors Consultant

  • Mar 2023 - Present


SHL Medical

• Switzerland
• Medical Device
• 700 & Above Employee

• • Apr 2022 - Mar 2023

• • Feb 2020 - Apr 2022

  - Responsible for delivering the best user experience for Auto-injector products targeting global markets. Own the usability engineering process end to end from planning, analysis to delivery while ensuring regulatory compliance adherence to international regulatory guidelines (e.g. IEC 62366, MDR, FDA guidance on human factors)- Owned projects with the main goal of identifying user needs. Applied various research methods such as contextual inquiry, cognitive walkthrough, use-related risk analysis, usability testing to uncover user needs, define user requirements, and validate design specifications. - Cooperated with international teams in Sweden, the US, and Taiwan to fulfill user needs in global markets for digital innovation projects- Strategize and prioritize human factors research and structured the process to deliver improved research quality across the company.- Identified design flaws and directed use-related design changes within the project team Show less



Studio88 Design Corp.

• UX & Usability Researcher

  • Jan 2019 - Feb 2020

  Studio88 Design Corp. is the innovator in the medical-related industry, which provides services to medical devices or digital health companies of all sizes. We explore opportunities internationally and provide innovative solutions according to local needs. Our specialized services include product definition, value proposition, go-to-market strategy, and commercialization of the product etc, and we assist clients to aim for mass production or market launch. - Formulated global market entry strategy for various medical products such as dental Autoclave, Continuous positive airway pressure (CPAP), POCT etc. Conducted user research and market research to develop product design concepts and identify user value and business opportunities throughout Europe, U.S. and Asia. - Conducted user research with various methods including interviews, observations, context inquiry etc. to identify user needs and pain points. - Set up the foundation of the company’s usability evaluation procedures as the first usability researcher. Planned usability evaluation with various methods included expert reviews, heuristic evaluation, cognitive walkthrough, and usability testings to uncover design flaws for both medical-related and unrelated products. Ensure compliance to IEC 62366-1 &-2 and other guidance (FDA) on medical-related products within the research team. Show less



Mirabeau

• France
• Advertising Services

• Interaction Design Intern

  • Dec 2017 - Jun 2018

  Augmented Reality (AR), Prototyping methods, and Usability tests - Conducted user research (context inquiry) in a Dutch DIY store, made a customer journey and presented the results to the product owner and store managers - Developed AR item search concept in retail store - Developed low-fidelity prototyping methods for Augmented Reality - Conducted AR usability tests based on the item search concept - Provided insights of different AR prototyping methods and how to conduct AR usability tests within the interaction design team - Proposed a mid-fidelity prototyping method for Augmented Reality Show less



Taipei Medical University

• Hospitals and Health Care
• 500 - 600 Employee

• Research Assistant (Reserach Center of Brain and Consciousness)

  • May 2015 - Dec 2016

  - Conducted behavioral, EEG/ERP, and tDCS conflict adaptation experiments (included programming and data analysis) - Recruited and tested 100+ participants through online channels, establishing a database for further analysis - Presented results in an international cognitive neuroscience conference and within the research team - Conducted behavioral, EEG/ERP, and tDCS conflict adaptation experiments (included programming and data analysis) - Recruited and tested 100+ participants through online channels, establishing a database for further analysis - Presented results in an international cognitive neuroscience conference and within the research team