Experience

CBH

• South Africa
• Food and Beverage Manufacturing
• 100 - 200 Employee

• Report and Analytics Developer

  • Aug 2016 - Present

  Understand business and strategic goals and translate those into an effective application utilizing QlikView, SSRS and SQL •Design and develop application solutions using QlikView and SSRS. •Build the data model and perform appropriate extract-transformation load (ETL) or excel in collaboration with the report owners. •Analyse, transform and optimize large data sets that will feed the dashboards both in Qlikview and SSRS. •Develop simple and complex reports including list, crosstabs and charts with drill-thru capabilities & report level calculations •Manage and Optimize SQL database queries which is being fed into SSRS, ODBC and Excel •Manage Both Qlikview and Report Manager (SSRS) to make sure all the Dashboards and reports are updated and sent timeously Show less



Merchants

• South Africa
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• BI Qlikview Developer

  • Jun 2015 - Present

  Understand business and strategic goals and translate those into an effective application utilizing QlikView and SQL•Design and develop application solutions using QlikView.•Build the data model and perform appropriate extract-transformation load (ETL) or excel in collaboration with the report owners.•Analyze, transform and optimize large data sets that will feed the dashboards.•Develop simple and complex reports including list, crosstabs and charts with drill-thru capabilities & report level calculations Show less

• MI Business Analyst for Business Banking and Cell C

  • May 2014 - Present

  Identify relevant sources of data from which to draw informationAgree report specification and format with line manager, operation and clientGather and collate information into a report and ensures accuracyDeliver reporting requirements in a timely mannerFacilitates the process of information analysis and report development for the operationConduct statistical and commercial analysis to help aid understanding of the operation and identify risks / trendsExplore and identify reasons for such risks / trendsSupports the Business Improvement team by providing required reporting and analytical supportIdentify opportunities for further development within the management information systemsMaintain each operation’s MI BriefAudit each operation’s MI and makes sure it is in line with the MI BriefSupport the operations in signing off all delivered reports and confirms that they are fit for purposeWork with the operations to encourage a standardized set of reporting and MI toolsReview adherence and shrinkage reporting on a daily and weekly basisBack up and store data in the Business Area’s information systemReview all reports and analysis to ensure currency and accuracyProvide management with ad-hoc, non-automated reports as requiredCheck data imports run correctly and data is completeManage and updates organization structure dataProvide users with first line support for the management information system Show less



Merchants SA

• MI Business Analyst

  • Feb 2012 - Present

  Producing and distributing accurate and relevant daily, weekly and monthly reports to various levels of management covering all areas of the business in line with the predefined internal and external briefs Producing and distributing ad hoc reports and information to operations management Overseeing and ensuring the integrity of all data within the Response centre Compiling manual spread sheets and workflows to produce meaningful reporting for the Response centre Real time Monitoring and addressing non-adherence Work force Management includes agent and support scheduling to meet required service levels Ensuring that all reporting deadlines and reporting service level agreements are met in line with the predefined internal and external briefs Analyse and interpret the data presented by using the industry benchmark and applied knowledge as a basis for reason Producing daily performance reports and distributing to management with analysis on where focus areas are Compiling Weekly and Monthly client reports Implementation of scheduling, call logging, absenteeism and outbound reports Show less



Dimension Data

• South Africa
• IT Services and IT Consulting
• 700 & Above Employee

• MIS Analyst

  • Nov 2011 - Feb 2012

  Producing and distributing accurate and relevant daily, weekly and monthly reports to various levels of management covering all areas of the business in line with the predefined internal and external briefs Producing and distributing ad hoc reports and information to operations management Ensuring that all reporting deadlines and reporting service level agreements are met in line with the predefined internal and external briefs Analyse and interpret the data presented by using the industry benchmark and applied knowledge as a basis for reason Producing daily performance reports and distributing to management with analysis on where focus areas are Compiling Weekly and Monthly client reports Implementation of scheduling, call logging, absenteeism and complaints reports Internal CRM (V-tiger) system – updating, amending and creating new pick list and reports Show less