Experience

Bailiwick

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Project Manager

  • Apr 2022 - Present

• Project Manager

  • Apr 2022 - Apr 2022

• Remote Support Level 2

  • Oct 2015 - Apr 2022

  Provide technical support to onsite service technicians for various projects.

• Field Technician / Vendor

  • 2012 - Feb 2016



Fitch Technical Services

• Field Technician/Owner

  • Jan 2011 - Feb 2016

  Install and set up POS, networking, and security systems. Manage multiple techs on and offsite. Coordinate staffing at multiple sites, and handle support questions from techs. Install and set up POS, networking, and security systems. Manage multiple techs on and offsite. Coordinate staffing at multiple sites, and handle support questions from techs.



Direct Source

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Field Technician/Vendor

  • Aug 2008 - Sep 2015

  Worked with Direct Source Inc. as an independent contractor working primarily with POS and Networks in retail locations such as Family Dollar, Target, Lowe's, Abercrombie and Fitch, Pier 1, and American Eagle Outfitters. Worked with Direct Source Inc. as an independent contractor working primarily with POS and Networks in retail locations such as Family Dollar, Target, Lowe's, Abercrombie and Fitch, Pier 1, and American Eagle Outfitters.



IO Software

• Computer Repair Technician

  • 2007 - Aug 2008

  Plan, design, and build computer systems, and networks. Troubleshoot and repair computer problems in shop, or on location. Technical Sales. Repair printers, faxes, copy machines, anything electronic. Answer phone calls pertaining to problems with computers and other various electronics. Repair solder joints and capacitors on PC and laptop motherboards. Plan, design, and build computer systems, and networks. Troubleshoot and repair computer problems in shop, or on location. Technical Sales. Repair printers, faxes, copy machines, anything electronic. Answer phone calls pertaining to problems with computers and other various electronics. Repair solder joints and capacitors on PC and laptop motherboards.



Virtual PC's

• Manager/Computer Repair Technician

  • 2005 - 2008

  Plan, Design, and Build Computer systems, networks, and web pages. Troubleshoot and repair computer problems in shop, or on location. Technical Sales. Repair printers, faxes, and copy machines. Answer phone calls pertaining to problems with computers, hosting, and isp’s. Plan, Design, and Build Computer systems, networks, and web pages. Troubleshoot and repair computer problems in shop, or on location. Technical Sales. Repair printers, faxes, and copy machines. Answer phone calls pertaining to problems with computers, hosting, and isp’s.