Iñaki Berjón Soto

Intern at Ep America, Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Mexico City, Mexico, MX
Languages
  • Español Native or bilingual proficiency
  • Inglés Native or bilingual proficiency

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Bio

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Credentials

  • Integración económica regional: el proceso de integración de la ALADI
    Asociación Latinoamericana de Integración
    Sep, 2020
    - Oct, 2024
  • IELTS
    British Council
    Dec, 2019
    - Oct, 2024

Experience

  • EP America, Inc
    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Intern
      • May 2022 - Present

      In my current role as an intern at Ep America, Inc., I play an essential role in monitoring import and export transshipments between Mexico and the United States, with a particular focus on critical cargo, predominantly consisting of automotive materials. During my time in this role, I am achieving significant results that positively impact efficiency and customer satisfaction. 🔹Reduction in Transshipment Times: I am implementing improved monitoring and coordination processes that are reducing transshipment times by 15%. This allows customers to receive their cargo more quickly and efficiently. 🔹Billing Precision: I am improving billing accuracy for transshipments, reducing discrepancies by 10%, and ensuring that customers receive clear and precise invoices. 🔹Effective Coordination: I maintain constant and effective communication with carriers and customers, resulting in enhanced coordination of transshipment processes and a 20% reduction in communication errors. 🔹I conduct the review and customs documentation for critical cargo materials, ensuring compliance with all legal and customs requirements. 🔹I closely oversee the monitoring of critical cargo, ensuring it moves smoothly and promptly. 🔹As a manager of final costs to the customer, I contribute to optimizing operational costs and ensuring that customers receive cost-effective and quality service. My experience in managing critical cargo enables me to develop exceptional skills in stress management, decision-making under pressure, and customer satisfaction. Customers can trust that their cargo will arrive on time and safely, strengthening the company's reputation as a reliable logistics partner. My ability to streamline processes, enhance accuracy, and manage customer relationships is essential to the team's success and customer satisfaction. I am proud to contribute to achieving these significant results in my current role. Show less

  • Asylum Access México
    • Mexico
    • International Affairs
    • 1 - 100 Employee
    • In charge of care and support for refugees in Mexico City to access their rights
      • Jun 2021 - Feb 2022

      As a dedicated intern, I played a pivotal role in supporting over 100 refugees in their transition to life in Mexico, ensuring their access to essential rights and services. This included providing guidance on employment, securing dignified housing, facilitating access to healthcare, and supporting children's education. My collaborative efforts with various NGOs led to a 30% increase in refugee participation in support programs. I also worked closely with governmental institutions, helping more than 50 refugees obtain crucial legal documentation, granting them access to vital services and legal rights. My work significantly improved the quality of life for refugees while fostering strong partnerships among governmental and non-governmental organizations. #RefugeeSupport #HumanRights #Collaboration Show less

Education

  • Universidad Iberoamericana, Ciudad de México
    Bachelor in International Relations, commerce
    2018 - 2022

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