Experience

nest by AIA

• Insurance
• 100 - 200 Employee

• Relationship Manager

  • Aug 2022 - Apr 2023

  Branding: Create, manage personal, product and service on social media Customer Service: Deliver present and service to guests Sales: Do report, research and approach potential customers



Renaissance Riverside Hotel Saigon

• Vietnam
• Hospitality
• 1 - 100 Employee

• Human Resources Assistant Intern

  • Nov 2021 - Jun 2022

  - Training: Prepare for facilitator training, manage training record & report file, follow up the training process of new hire and department, manage training and activities sites, response for other engagement activities (monthly meeting, monthly nomination, birthday celebration, year-end party, associate week…), do expense financial report - Recruitment: Manage recruitment sites, do poster, contact candidate & schedule interview, support recruit trainees and casual labor, do manning… Show more - Training: Prepare for facilitator training, manage training record & report file, follow up the training process of new hire and department, manage training and activities sites, response for other engagement activities (monthly meeting, monthly nomination, birthday celebration, year-end party, associate week…), do expense financial report - Recruitment: Manage recruitment sites, do poster, contact candidate & schedule interview, support recruit trainees and casual labor, do manning reports - C&B: Prepare new hire kit, do check-in for new hire – casual labor – trainee, do check-out, keep tracking and manage associates’ personal documents, order stationery, do monthly reports Scale: 100 – 250 Show less



Legacy Yen Tu - MGallery

• Vietnam
• Hospitality
• 1 - 100 Employee

• Trainee

  • Jun 2019 - Oct 2019

  Thuong Yen Cong Mune, Uong Bi City, Quang Ninh Province, Viet Nam Front Desk Agent: - Basic check in, check out for guest (Opera System) - Information service - Invoice paper work F&B Cordinator: - Prepare proposal - Reporting daily revenue of outlets - Preparing monthly reporting - Preparing roster - Preparing requisitioning - Printing menus - Planning training schedules - Connecting other department to complete duties of F&B department - Following and supporting to F&B manager requests - Supporting outlets as… Show more Front Desk Agent: - Basic check in, check out for guest (Opera System) - Information service - Invoice paper work F&B Cordinator: - Prepare proposal - Reporting daily revenue of outlets - Preparing monthly reporting - Preparing roster - Preparing requisitioning - Printing menus - Planning training schedules - Connecting other department to complete duties of F&B department - Following and supporting to F&B manager requests - Supporting outlets as hotess in high occupancy period Show less



Pullman Saigon Centre

• Vietnam
• Hospitality
• 1 - 100 Employee

• F&B trainee

  • Jun 2018 - Oct 2018

  147 Tran Hung Dao Boulevard, District 1, Ho Chi Minh City Working at Mad Cow Wine and Grill Restaurant Hostess - Checking and controlling booking - Welcoming guests Server - Food runner - Taking orders - Serving food (especially beefsteak) and wines, cocktails, beverages - Customer Care service Supporting all-day dining restaurant