Hélène Millet
Associée - Responsable produit - Data scientist at Mobility Metrix- Claim this Profile
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French Native or bilingual proficiency
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English Full professional proficiency
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Bio
Olivier Hours
I was very pleased to manage to convince Helene to join the team. She had an extensive experience and expertise and she was a strong addition to the group. She is able to go into details and build extensive knowledge of technology and processes, in particular for commercial IT (GDSs, PSS, APIs). She also enjoys looking at the big picture, using her broad industry knowledge to understand trends. As an engineer graduate from a first class school, she built the capacity to handle new subjects, for example currently all the value of data.
Jean-Luc Galzi
In 1995,as head of the Air France Revenue Management department, I was struggling to spread RM culture accross the company. Helene who had freshly graduated from her engineering school was sweating on improving RM algorithms in our current tool. When the decision was taken to move to the next Origin & Destination RM tool, I got her onboard to be the link between the Sabre team implementing this new tool and the RM operations team managing the flights at the time. It was a natural move : in a one year time, thanks to her academical background, she had learnt a lot about RM features and fully understood where I wanted to go with them. There were two challenges with this job: control calculations and data management on the Sabre side, and prepare the change management to come with the internal team. And she did it! What I found the most interesting is the easy way she managed to be both an active member of the Sabre team (multicultural, multiknowledge, and English speakers) in Paris and Dallas, and a trusted expert for the internal RM operations team. The implementation was a success and the tool was used for years.
Olivier Hours
I was very pleased to manage to convince Helene to join the team. She had an extensive experience and expertise and she was a strong addition to the group. She is able to go into details and build extensive knowledge of technology and processes, in particular for commercial IT (GDSs, PSS, APIs). She also enjoys looking at the big picture, using her broad industry knowledge to understand trends. As an engineer graduate from a first class school, she built the capacity to handle new subjects, for example currently all the value of data.
Jean-Luc Galzi
In 1995,as head of the Air France Revenue Management department, I was struggling to spread RM culture accross the company. Helene who had freshly graduated from her engineering school was sweating on improving RM algorithms in our current tool. When the decision was taken to move to the next Origin & Destination RM tool, I got her onboard to be the link between the Sabre team implementing this new tool and the RM operations team managing the flights at the time. It was a natural move : in a one year time, thanks to her academical background, she had learnt a lot about RM features and fully understood where I wanted to go with them. There were two challenges with this job: control calculations and data management on the Sabre side, and prepare the change management to come with the internal team. And she did it! What I found the most interesting is the easy way she managed to be both an active member of the Sabre team (multicultural, multiknowledge, and English speakers) in Paris and Dallas, and a trusted expert for the internal RM operations team. The implementation was a success and the tool was used for years.
Olivier Hours
I was very pleased to manage to convince Helene to join the team. She had an extensive experience and expertise and she was a strong addition to the group. She is able to go into details and build extensive knowledge of technology and processes, in particular for commercial IT (GDSs, PSS, APIs). She also enjoys looking at the big picture, using her broad industry knowledge to understand trends. As an engineer graduate from a first class school, she built the capacity to handle new subjects, for example currently all the value of data.
Jean-Luc Galzi
In 1995,as head of the Air France Revenue Management department, I was struggling to spread RM culture accross the company. Helene who had freshly graduated from her engineering school was sweating on improving RM algorithms in our current tool. When the decision was taken to move to the next Origin & Destination RM tool, I got her onboard to be the link between the Sabre team implementing this new tool and the RM operations team managing the flights at the time. It was a natural move : in a one year time, thanks to her academical background, she had learnt a lot about RM features and fully understood where I wanted to go with them. There were two challenges with this job: control calculations and data management on the Sabre side, and prepare the change management to come with the internal team. And she did it! What I found the most interesting is the easy way she managed to be both an active member of the Sabre team (multicultural, multiknowledge, and English speakers) in Paris and Dallas, and a trusted expert for the internal RM operations team. The implementation was a success and the tool was used for years.
Olivier Hours
I was very pleased to manage to convince Helene to join the team. She had an extensive experience and expertise and she was a strong addition to the group. She is able to go into details and build extensive knowledge of technology and processes, in particular for commercial IT (GDSs, PSS, APIs). She also enjoys looking at the big picture, using her broad industry knowledge to understand trends. As an engineer graduate from a first class school, she built the capacity to handle new subjects, for example currently all the value of data.
Jean-Luc Galzi
In 1995,as head of the Air France Revenue Management department, I was struggling to spread RM culture accross the company. Helene who had freshly graduated from her engineering school was sweating on improving RM algorithms in our current tool. When the decision was taken to move to the next Origin & Destination RM tool, I got her onboard to be the link between the Sabre team implementing this new tool and the RM operations team managing the flights at the time. It was a natural move : in a one year time, thanks to her academical background, she had learnt a lot about RM features and fully understood where I wanted to go with them. There were two challenges with this job: control calculations and data management on the Sabre side, and prepare the change management to come with the internal team. And she did it! What I found the most interesting is the easy way she managed to be both an active member of the Sabre team (multicultural, multiknowledge, and English speakers) in Paris and Dallas, and a trusted expert for the internal RM operations team. The implementation was a success and the tool was used for years.
Credentials
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AWS Cloud Practitioner Essentials
CourseraDec, 2021- Oct, 2024 -
Blockchain : Foundations and Use cases
CourseraOct, 2021- Oct, 2024 -
Executive Data Science
CourseraMar, 2021- Oct, 2024 -
IATA Instructional Standards Workshop
International Air Transport Association (IATA)May, 2017- Oct, 2024 -
Big Data Modeling and Management Systems
CourseraNov, 2016- Oct, 2024 -
Introduction to Big Data
CourseraSep, 2016- Oct, 2024
Experience
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Mobility Metrix
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France
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Truck Transportation
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1 - 100 Employee
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Associée - Responsable produit - Data scientist
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Sep 2022 - Present
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JABAH
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Aviation and Aerospace Component Manufacturing
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1 - 100 Employee
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Owner
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Mar 2022 - Present
Simplifies and secures your strategy and roadmap for complex systems, products, projects. Key topics : Offer and Order Systems, NDC, PSS, GDS, revenue management, partnerships, innovations and transition to and integration into existing systems. Data Optimization, business intelligence. Simplifies and secures your strategy and roadmap for complex systems, products, projects. Key topics : Offer and Order Systems, NDC, PSS, GDS, revenue management, partnerships, innovations and transition to and integration into existing systems. Data Optimization, business intelligence.
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QUAD Optima Analytics
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United States
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Aviation and Aerospace Component Manufacturing
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1 - 100 Employee
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CDP (Chief Product Officer)
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Jan 2021 - Present
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Astrolabe Conseil - couveuse du Grand Paris
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France
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Business Consulting and Services
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1 - 100 Employee
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Senior Lead Consultant
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Jul 2021 - Mar 2022
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Conztanz
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France
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Information Technology and Services
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1 - 100 Employee
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Head, Airlines Products
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Jan 2016 - Jan 2021
Main vision for ConztanzONE, Conztanz key product was to gather airlines key data on its platform and activate high added value use cases : production (deal with disruption), marketing (know your customer to adjust your services and offers), integration (for smooth PSS migration)...It require imagination, thoroughness, flexibility and pedagogy to find, define, sell and have the team implement those use cases.In any case, finding partners is mandatory : either by collaborating with companies the same size, either by completing a well known big company. Show less
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Senior Lead Consultant
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Nov 2013 - Jan 2021
Provided strategic advice in distribution and innovation (several airlines and a global alliance ) Helped them on their way to ticket autonomy (2+)Led the choice of their PSS/RM/IBE (4+)Organized the daily relationship of an airline with its IT provider after migration, while playing the go-between and financial/technical negotiator for them for 9+ monthsNegotiated GDS contracts and supported the implementation of Travel Agencies distribution (1)Provided advises for savings, financial costs evaluation, contracts evaluation and negotiation. (5+)They trusted us :LOT, Luxair, Air Berlin, Air Tahiti, Air Caledonie, Cityjet, Air Corsica, Flybe... Show less
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International Air Transport Association (IATA)
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Switzerland
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Airlines and Aviation
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700 & Above Employee
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NDC/One Order Active Member.
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Jun 2012 - Dec 2017
Implementation Guide task force co-leader. Co creator of the Implementation forum. "Change Readiness Guide for NDC" initiative. Active participation to NDC hackathons as jury, in Dublin -may 2017-, as data provider in Paris -oct 2017. Active member to IATA working groups from the creation of NDC (New Distribution Capacity) Implementation Guide task force co-leader. Co creator of the Implementation forum. "Change Readiness Guide for NDC" initiative. Active participation to NDC hackathons as jury, in Dublin -may 2017-, as data provider in Paris -oct 2017. Active member to IATA working groups from the creation of NDC (New Distribution Capacity)
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Air France-KLM
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Airlines and Aviation
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700 & Above Employee
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New Distribution Processes Director
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Mar 2011 - Nov 2013
YEARLY KEY FIGURES : Booking fees : 150 M€- Ancillaries : 200 M€Business owner of new distribution processes and tools: defines strategy, enforces new processes and deploys new tools.January 2012, AF/KL becomes the first airline to sell ancillaries at travel agents and use EMD for third parties. 2011: AF/KL Booking fees structure is defined and enforced worldwide.
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European Call Centers Program Director
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Sep 2008 - Mar 2011
KEY FIGURES : 1 200 agents 4 Million calls per year 7 centers*150+agents eachOptimize calls handling in Europe thanks to new technologies and aligned AF/KL processes.Integrates Delta call center activity among AF/KL European Call centers, according to initial planning and budget. Major focus on quality of service and sales.Well prepared change management is key.
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GDS (Global Distribution Systems) procurement Director
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May 2006 - Sep 2008
KEY FIGURES : Yearly GDS costs : 200 M€ Negociations can save up to 30% of costsManages commercial relationship with GDS (Amadeus, Sabre and Travelport) for AF/KL products distribution. Ensures internal enforcement of contracts and gets AF/KL consistency in GDS conditions. Investigates alternative distribution solutions and new channels (SBT, direct connect). Negotiates Altea Suite Contract with Amadeus
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Air France
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France
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Airlines and Aviation
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700 & Above Employee
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Intranet Program Director
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Jan 2004 - May 2006
Defines Air France Intranet Strategy, manages transversal intranet projects and facilitates new developments by providing tools and graphic standards. Sets up and manages the intranet transversal team. Gets intranet contacts from each key department and ensures internal follow up. 2006: launching of first general intranet corporate portal. It has been used since then. Defines Air France Intranet Strategy, manages transversal intranet projects and facilitates new developments by providing tools and graphic standards. Sets up and manages the intranet transversal team. Gets intranet contacts from each key department and ensures internal follow up. 2006: launching of first general intranet corporate portal. It has been used since then.
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Commercial Support.
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2002 - 2003
Defines 5 years plan for CTO (City Ticketing Office) development in France. Starts the project, along with regional commercial directors in the country. Defines 5 years plan for CTO (City Ticketing Office) development in France. Starts the project, along with regional commercial directors in the country.
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Internal consultant – Transversal project manager
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1999 - 2001
Defines and manages Air France Call Centers Program (France and International) Set up Air France new South American Call Center in Santiago de Chile. Redefines Air France Distribution Network processes. Defines and manages Air France Call Centers Program (France and International) Set up Air France new South American Call Center in Santiago de Chile. Redefines Air France Distribution Network processes.
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Revenue Management new projects
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1993 - 1997
1993: Reviews forecast algorithms 1994-1996: AF/Sabre interface for the new O&D revenue management system (still in use in 2013) 1997-1999: Change management for this tool: leads a transverse team, reviews processes and organizes training sessions. 1993: Reviews forecast algorithms 1994-1996: AF/Sabre interface for the new O&D revenue management system (still in use in 2013) 1997-1999: Change management for this tool: leads a transverse team, reviews processes and organizes training sessions.
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Education
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1990 - 1993
Ecole nationale de la Statistique et de l'Administration économique
Diplome de Statisticien Economiste, Statistiques Economie -
1987 - 1990
Lycée du Parc
Prepa, Sciences
Community
