Oncology Social Worker

• Jul 2019 - Present

Counselor

• Apr 2017 - Jun 2019

ETO Reporting Specialist

• Mar 2016 - Dec 2016

• Built required assessments and follow-up reports in Efforts to Outcome (ETO) software for the project “Steps to Better Health for Immigrants and Refugees”, funded by Missouri Foundation for Health• Created custom reports in ETO for the “Project Safe Space: Trauma-Focused Mental Health Services for Refugee and Immigrant Children”, funded by St. Louis County Children’s Fund. • Provided consultation to the project managers on data collection, quality check, and reporting compliance

Social Services Director

• Apr 2010 - Feb 2016

• Supervised 15 bilingual staff case managers of 10 different nationalities in the Social Services Department • Oversaw the operation of the Macklind International Senior Center – the first multicultural Senior Center in Missouri that hosts Afghan, Albanian, Bosnian, Iraqi, Nepali, Somali, and Vietnamese-speaking senior groups • Designed more simplified documentation process in the newly-adopted web-based system called Efforts to Outcome (ETO) software • Developed a series of small group training curricula to educate and motivate staff to transition successfully from paper records to the online ETO system a two-month-period • Prepared monthly and annual reports for the $194,000 “Naturalization Services for Elderly Refugees & Elderly Legal Immigrants” grant funded by the Missouri Department of Health and Senior Services• Collaborated effectively with two partner organizations as a team leader of six Navigators to conduct 100 outreach events for the 2015 Grassroots Outreach grant, funded by Missouri Foundation for Health• Improved the audit preparation process by organizing and updating the internal resource folder in Google Drive• Planned the project delivery schedule, monitored progress, analyzed outcomes for reporting for over 10 grant-funded projects per year, ranging from $8,000 to $200,000 Show less

Outreach Worker

• Jun 2010 - Sep 2010

• Identified and contacted organizations, groups, and leaders in the Korean community to give presentations • Developed marketing materials in Korean and English on state-funded citizenship program • Identified and contacted organizations, groups, and leaders in the Korean community to give presentations • Developed marketing materials in Korean and English on state-funded citizenship program

Counselor

• Jun 2005 - Apr 2007

• Counseled teenagers individually and in group sessions on a weekly basis • Handled crisis through Youth Hotline • Counseled teenagers individually and in group sessions on a weekly basis • Handled crisis through Youth Hotline

Mentoring Program Coordinator & Career Counselor

• Mar 2004 - May 2005

• Recruited 12 alumnae mentors and 12 female students for the newly launched Female Student Mentoring Program • Monitored online discussion and facilitated offline group meetings • Recruited 12 alumnae mentors and 12 female students for the newly launched Female Student Mentoring Program • Monitored online discussion and facilitated offline group meetings