Experience

Yori - Korean Restaurants

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Restaurant Manager

  • Dec 2022 - Present



WarnerMedia

• United States
• Entertainment Providers
• 700 & Above Employee

• Retail Assistant

  • Jun 2022 - Nov 2022

  • Attention to detail and ability to prioritise customers and tasks. • Ensure that all new product is on display area so that the customer can experience the most current assortment. • Maintain a neat and organised Store both on stage and back stage so that product is clearly represented and available for replenishment. • Success in working in a team environment. • Store layout and visual merchandising changes. • Give Harry Potter experience to customers. • Attention to detail and ability to prioritise customers and tasks. • Ensure that all new product is on display area so that the customer can experience the most current assortment. • Maintain a neat and organised Store both on stage and back stage so that product is clearly represented and available for replenishment. • Success in working in a team environment. • Store layout and visual merchandising changes. • Give Harry Potter experience to customers.



Hermanos Coffee Roastery

• London, England, United Kingdom

• Store Manager

  • Apr 2022 - Jun 2022

  •Managing Store ( Managing Rota, hygiene, inventory, control coffee quality etc.) •Provided products information and Assisted customers in selecting merchandise, answering questions, and quickly resolving. •Communicating with the team and head office about new products and espresso recipe. •Hiring barista •Managing Store ( Managing Rota, hygiene, inventory, control coffee quality etc.) •Provided products information and Assisted customers in selecting merchandise, answering questions, and quickly resolving. •Communicating with the team and head office about new products and espresso recipe. •Hiring barista



Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Supervisor

  • Jul 2021 - Dec 2021

  •Provided quality beverages and food products consistently for all customers by personalized recipe and presentation standards. •Assisted with new partner training and giving respectful and encouraging coaching as need. •Communicating with management and supporting them in specific managerial store duties. •Provided quality beverages and food products consistently for all customers by personalized recipe and presentation standards. •Assisted with new partner training and giving respectful and encouraging coaching as need. •Communicating with management and supporting them in specific managerial store duties.



Cafe 106

• United States
• Events Services
• 1 - 100 Employee

• Store Manager

  • Dec 2018 - Jan 2020

  •Provided quality beverages, bean and food products for all customers. •Prepared 10+ menu items according to owner recipes and special requests. •Making the recipes of Promotion items (beverage and pastry) and communicated to owner when season changed & store running low. •Designed standing menu board and café interior(ex. Wall painting) •Provided quality beverages, bean and food products for all customers. •Prepared 10+ menu items according to owner recipes and special requests. •Making the recipes of Promotion items (beverage and pastry) and communicated to owner when season changed & store running low. •Designed standing menu board and café interior(ex. Wall painting)



Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Supervisor

  • Oct 2016 - Nov 2018

  ** Awarded the partner of the quarter on April 2017 • Cooperate with coworkers. •Challenging self and team to approach store goals and results. •Provided friendly service and caught customer's needs •Sharing and Suggesting QASA idea to improve store cleanliness. •Communicating with other shift supervisors about new partners feedback to help their growth and trying to make solutions about the feedback. ** Awarded the partner of the quarter on April 2017 • Cooperate with coworkers. •Challenging self and team to approach store goals and results. •Provided friendly service and caught customer's needs •Sharing and Suggesting QASA idea to improve store cleanliness. •Communicating with other shift supervisors about new partners feedback to help their growth and trying to make solutions about the feedback.