Hyson Yee Zi Wei

Power BI Consultant at CSI Interfusion
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Contact Information
us****@****om
(386) 825-5501
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, MY

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Credentials

  • Microsoft Certified: Power Platform Developer Associate
    Microsoft
    Nov, 2021
    - Nov, 2024
  • Microsoft Certified: Data Analyst Associate
    Microsoft
    Sep, 2021
    - Nov, 2024
  • Microsoft Certified: Power Platform App Maker Associate
    Microsoft
    Dec, 2020
    - Nov, 2024
  • Microsoft Certified: Power Platform Functional Consultant Associate
    Microsoft
    Dec, 2020
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Power BI Consultant
      • Jul 2020 - Present

      • Translate business requirements into specifications that will be used to implement the required reports and dashboards, created from potentially multiple data sources.• Participate in business analysis activities to gather required reporting and dashboard requirements.• Develop multiple BI data model(s) from prototype to production in parallel to support organizational BI goals.• Service troubleshooting and problem solving across platform and application domains - will be expected to participate in on-call escalations to troubleshoot customer facing issues• Actively participate in high level team activities such as suggesting architecture improvements, recommending process improvements and conducting tool evaluations• Security control like row level security to be applied on high sensitivity of data• Proficiency in using DAX queries to meet client’s expectation on the visuals.• Provide training, knowledge sharing in terms of the Power Bi knowledge to all relevant client• Coordinate on User Acceptance Test Show less

    • Software Delivery Engineer
      • Aug 2019 - Jun 2020

      • Provide on site / remotely support for Client's daily operational task.• Effectively provide system health check and troubleshooting during UAT phases and production issue.• Work closely with team especially PM, BA, and developer for the new requirement and support.• Maintain a good relationship with Client / Vendors to understand their company policy and rules in order to support and manage their operational task.• Work closely with our partner Alibaba Group to understand AliCloud in order to ease our daily support and delivery process.• Provide a contingency solution/update within 24 hours if there is a daily operation issue encounter or reported by customer.• Work Closely with BA team to prepared and designed user guide for the solution that delivered and handover to our customer.• Participate in project meeting with technical staff member, customer, project manager in order to catch up the project plan and deliver schedule.• Received 95% customer satisfaction rate. Show less

    • Software Engineer
      • Dec 2017 - Jul 2019

      • Built AS400 and RPGLE/CLLE application to serve banking industry• Built extensive test coverage for all new features which reduced the number of customer complaints by 10%• Proficiently troubleshoot simple and complex technological issues for different assigned projects, achieving over 95% customer satisfaction rate• Enhanced the appplication's features to effectively fix the bugs and optimize the overall performance, reliability and effeciency.• Tested, coded, reviewed and delivered software with 100% on-time record and according to service object level. Show less

    • Software Engineer
      • Aug 2013 - Nov 2017

      • Engineered modern applications with AS400 and RPGLE/CLLE. • Efficiently deployed and integrated software engineered by team and updated integration/deployment scripts to improve continuous integration practices. • Worked closely with product team on scope of future projects and innovations. • Carried out continuous identification, measurement, and improvement of processes. • 100% on project delivery and received 90% above positive customer satisfaction • Engineered modern applications with AS400 and RPGLE/CLLE. • Efficiently deployed and integrated software engineered by team and updated integration/deployment scripts to improve continuous integration practices. • Worked closely with product team on scope of future projects and innovations. • Carried out continuous identification, measurement, and improvement of processes. • 100% on project delivery and received 90% above positive customer satisfaction

Education

  • Tunku Abdul Rahman University College
    Bachelor's degree, Information Technology
    2011 - 2013

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