Hyrum Bowers
Systems Administrator at Signature Products Group- Claim this Profile
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Bio
Brett Colvin
You will not find a technician who will take better care of customers than Hyrum. As the Director of IT Support, I counted on him to take care of the organization's key internal stakeholders: C-level executives, vice presidents, sales leadership, etc. He never let me down, consistently bringing service excellence, solid technical skills, and high emotional intelligence to the table. I can recommend Hyrum without reservation.
Brett Colvin
You will not find a technician who will take better care of customers than Hyrum. As the Director of IT Support, I counted on him to take care of the organization's key internal stakeholders: C-level executives, vice presidents, sales leadership, etc. He never let me down, consistently bringing service excellence, solid technical skills, and high emotional intelligence to the table. I can recommend Hyrum without reservation.
Brett Colvin
You will not find a technician who will take better care of customers than Hyrum. As the Director of IT Support, I counted on him to take care of the organization's key internal stakeholders: C-level executives, vice presidents, sales leadership, etc. He never let me down, consistently bringing service excellence, solid technical skills, and high emotional intelligence to the table. I can recommend Hyrum without reservation.
Brett Colvin
You will not find a technician who will take better care of customers than Hyrum. As the Director of IT Support, I counted on him to take care of the organization's key internal stakeholders: C-level executives, vice presidents, sales leadership, etc. He never let me down, consistently bringing service excellence, solid technical skills, and high emotional intelligence to the table. I can recommend Hyrum without reservation.
Experience
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Signature Products Group
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United States
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Manufacturing
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1 - 100 Employee
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Systems Administrator
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Jun 2023 - Present
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O.C. Tanner
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United States
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Human Resources Services
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700 & Above Employee
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2016 - 2022
Evaluating, testing, and implementing new global systems.Systems management and support, change management, infrastructure planning, IT operations best practices, security, storage, data protection, and disaster recovery protocols.Security, Application support - Jenkins server and Git repos POS (Point of Sale) Finance systems both internally and externally in multiple retail locations, as well as complete rebuild of client invoicing systems.Centrify - PAM (Privileged Access Management).License audit and management (Systems such as Adobe, Keyshot, Solidworks, etc.)Extensive experience with cloud based and on-prem Exchange (2500+ users).Global Patching and Compliance (Built and managed multiple systems from iVanti, SCCM, WSUS for main and remote offices throughout the world).VMware (Managed templates, and VMs globally for internal use).Extensive PowerShell scripting (I have written many Powershell scripts for use at the domain level, Exchange, Reporting, Permissions, etc.)Global support - AU, IN, UK, CASystems and application administration for up to 250+ applications and serversDomain level Audit and Compliance.International office infrastructure and design (Setting up IT infrastructure in international offices in IN, UK, CA)IT Liaison - CCTV and physical security (Rebuild of physical security systems in SLC campus). Show less
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2013 - 2016
Purchasing end user devices on a global scale.Testing and evaluating new end user devices and equipment.Administration, application support and training for internally supported systems.IT Infrastructure design, planning and execution.Extensive experience with multiple endpoint management softwares and services. (SCCM,iVanti, and POCs for others).On-prem Exchange mgmt.CRM software administration and build (Microsoft CRM and Salesforce).Extensive experience with multiple mobile encryption platforms (Bitlocker, Checkpoint, and several others, both hardware and software).Domain integration from international corporate acquisition.Substantial experience with waterjet, 3d printing systems, Lucite, metal, laser, and water cuttinghardware and software (Implementation and application administration)Extensive experience with Antivirus Systems (Implementation and application administration).Global patching and compliance (Multiple Platforms).IT liaison - Finance and PII (SOC).Extensive Group Policy manipulation.SAP team special projects (Worked closely with the SAP team to ensure satisfactory uptime for internal consumers).Networking team special projects. Show less
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2010 - 2013
Training and Mentorship.Support and maintenance for organizational computer systems, desktops, and peripherals.Installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment.Ensuring optimal workstation performance, and providing end-user assistance where required.Substantial experience facilitating, planning, and executing global hardware deployments.Extensive experience Microsoft CRM Upgrade (In conjunction with proprietary SSO software for 200+ Users).IT Lab design and build (Kiosk system for employees, built with extensive group policy manipulation).Extensive experience with all aspects of desktop engineering troubleshooting, imaging, software distribution, tier 2/3 end user support, hardware replacement, FDE, and business analytics.Point of contact for IT special projects. Show less
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2007 - 2010
Assist clients with any issues involving their computer hardware, communications software, or computer applications. Responding to customers, determining the cause of computing issues, and fixing technical problems.
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Circlepix
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United States
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Real Estate
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1 - 100 Employee
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Recording Talent
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2004 - 2006
Recorded, edited, processed, and posted voice tracks describing real property for sale in the US real estate markets. Recorded, edited, processed, and posted voice tracks describing real property for sale in the US real estate markets.
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Education
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UVU
Digital Communication and Media/Multimedia