Hyoung Joo Kwon
Warranty Operations Manager(부장) at 메르세데스-벤츠 코리아- Claim this Profile
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한국어 Native or bilingual proficiency
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영어 Professional working proficiency
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프랑스어 Elementary proficiency
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일본어 Elementary proficiency
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포르투갈어 Elementary proficiency
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중국어 Elementary proficiency
Topline Score
Bio
Brenda Bozonnet
I worked with Felix at Doosan Infracore Brazil. He is very competent is his area of atuation, organized, responsible, focused, understanding and was great manager during the time that he was in charge of Quality Depart in Brazil.
Fernanda Pacheco Campagnol
Felix is such a talented Manager. As a team leader, he cares about people and is focused on their development. He is a real good leader and his efforts are focused on results, but he does not forget about establishing a pleasant and friendly working relationship with his team. The results, of his management style, are better positive and the working environment is easy. Besides that, Felix has a great attitude and he is very respected by everyone.
Brenda Bozonnet
I worked with Felix at Doosan Infracore Brazil. He is very competent is his area of atuation, organized, responsible, focused, understanding and was great manager during the time that he was in charge of Quality Depart in Brazil.
Fernanda Pacheco Campagnol
Felix is such a talented Manager. As a team leader, he cares about people and is focused on their development. He is a real good leader and his efforts are focused on results, but he does not forget about establishing a pleasant and friendly working relationship with his team. The results, of his management style, are better positive and the working environment is easy. Besides that, Felix has a great attitude and he is very respected by everyone.
Brenda Bozonnet
I worked with Felix at Doosan Infracore Brazil. He is very competent is his area of atuation, organized, responsible, focused, understanding and was great manager during the time that he was in charge of Quality Depart in Brazil.
Fernanda Pacheco Campagnol
Felix is such a talented Manager. As a team leader, he cares about people and is focused on their development. He is a real good leader and his efforts are focused on results, but he does not forget about establishing a pleasant and friendly working relationship with his team. The results, of his management style, are better positive and the working environment is easy. Besides that, Felix has a great attitude and he is very respected by everyone.
Brenda Bozonnet
I worked with Felix at Doosan Infracore Brazil. He is very competent is his area of atuation, organized, responsible, focused, understanding and was great manager during the time that he was in charge of Quality Depart in Brazil.
Fernanda Pacheco Campagnol
Felix is such a talented Manager. As a team leader, he cares about people and is focused on their development. He is a real good leader and his efforts are focused on results, but he does not forget about establishing a pleasant and friendly working relationship with his team. The results, of his management style, are better positive and the working environment is easy. Besides that, Felix has a great attitude and he is very respected by everyone.
Experience
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Mercedes-Benz Korea
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South Korea
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Wholesale Motor Vehicles and Parts
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100 - 200 Employee
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Warranty Operations Manager(부장)
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Feb 2017 - Present
Managing after-sales warranty strategy, policy & system.Managing after-sales warranty claims assessment & audit.Managing after-sales warranty parts inspection center.Managing after-sales service contract and service product.(2019, July~)After-sales terminology operation.(2019, July~) Managing after-sales warranty strategy, policy & system.Managing after-sales warranty claims assessment & audit.Managing after-sales warranty parts inspection center.Managing after-sales service contract and service product.(2019, July~)After-sales terminology operation.(2019, July~)
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Hyundai Doosan Infracore
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South Korea
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Machinery Manufacturing
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1 - 100 Employee
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Quality Deputy General Manager(차장)
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Jan 2016 - Feb 2017
Quality control of exported parts to foreign plants.Quality management of outsourced structure parts (Body and painting)Auditor for Quality Management System, Process of welding and painting suppliers.Quality control of in-house and OEM process.(Dec, 2016~Feb, 2017)
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Quality Manager(Brazil Plant, 차장)
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Aug 2011 - Dec 2015
Total quality planning and management for new plant in Brazil and projects- Quality Strategy- Quality Management- Quality Control- Quality Planning
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Supplier Quality Manager(과장)
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Jul 2007 - Aug 2011
Supplier Quality ManagerSupplier Quality Strategy ManagerPPAPChina Sourcing Part Quality Control/ApprovalQuality Innovation Project with Juran - Part quality and supplier’s process optimization
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Mando
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South Korea
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Motor Vehicle Manufacturing
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200 - 300 Employee
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Assistant Manager(대리)
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Dec 2001 - Oct 2007
Customer Quality AssuranceNew Project Quality AssuranceAPQPForeign Plant Quality Support Customer Quality AssuranceNew Project Quality AssuranceAPQPForeign Plant Quality Support
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Education
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1995 - 2001
서강대학교 / Sogang University
학사, Mechanical Engineering -
1992 - 1994
대일외국어고등학교
Graduation, French
Community
