Hyerin Cha

HRD Trainer at Hanwha Hotels & Resorts
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Contact Information
us****@****om
(386) 825-5501
Location
South Korea, KR

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Bio

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Credentials

  • 조주기능사
    한국산업인력공단(HRD Korea)
    Jun, 2017
    - Nov, 2024
  • 평생교육사 2급
    교육부
    Aug, 2016
    - Nov, 2024
  • SMAT 서비스경영 2급(관리자)
    KPC 한국생산성본부
    Apr, 2016
    - Nov, 2024

Experience

  • Hanwha Hotels & Resorts
    • South Korea
    • Hospitality
    • 1 - 100 Employee
    • HRD Trainer
      • Mar 2021 - Present

      ▪ Hanwha Hotels & Resorts Human Resources Development Team- New Employee Orientation Training Project Manager- CS Planning, Contents Development, Coaching, Interview- VOC, Customer Satisfaction Survey, CS Reward Program Management- Certificate: Lifelong Educator Level 2, Service Management Level 2

    • Hotel Sales Manager
      • Dec 2018 - Feb 2021

      ▪ THE PLAZA Seoul, Autograph Collection Sales & Marketing Team- Room & Banquet Sales Manager- Room Sales in charge of Foreign Corporate- Banquet Sales in charge of Domestic Corporate, Association, Organization

    • Hotel F&B Attendant
      • Jul 2016 - Nov 2018

      ▪ THE PLAZA Seoul, Autograph Collection F&B Team- Service Challenger in charge of VIP- Club Lounge, Fine-dining Restaurant, Buffet F&B Service & On-the-job Training- Certificate: Craftsman Bartender

Education

  • 숭실대학교
    석사, 평생교육학
    2016 - 2018
  • 숭실대학교
    학사, 평생교육학
    2013 - 2016

Community

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