Experience

Vivion Inc.

• United States
• Wholesale Building Materials

• Senior Sales Account Manager

  • Sep 2005 - Present

  •Sell a broad range of Specialty and commodity Ingredients to the Food & Beverage Industry, Acidulants, Anti-foam/Defoamers, Hydrocolloids, Flours, Fibers, Oils, Starches, Emulsifiers including Soy & Lecithin, Alcohol, specialty Denatured, Sugar Alcohols (Sorbitol, Xylitol, Mannitol, Maltitol, etc.), sweeteners (Dextrose, Fructose, Maltodextrin) Proteins, Polyols, Phosphates, Preservatives, Salt, Vitamins, Waxes, etc., by focusing and implementing the agreed objectives to the targeted customers and new potentials. • Sell and Interface at the technical & commercial level to R&D Chemists, formulators, and Purchasing personnel and make frequent visits to them. • Manage, retain, and grow the business of existing territory/ customer by optimizing sales and materializing the new opportunities, etc. • Build & Maintain customer/prospect relationships via personal visits, emails, phone correspondence, other manners of contacts e.g. professional organizations, social media. • Develop Sales strategy and implement, monitor, reconcile, etc. to maintain and grow the customers/potentials and revenue, etc. • Promote new products to both existing customers and prospects. • Prospect for and develop new opportunities at existing accounts, as well as develop new accounts. • Manage Pricing, Technical support, monitor service, troubleshooting, new product introductions, etc. to existing and new customers. • Identify and resolve customer issues/ complaints/problems etc. and provide a professional and viable solution. • Communicate effectively with management, marketing, compliance/technical, supply chain, customer service, warehouse, suppliers, etc. • Collaborate effectively with other departments to ensure account satisfaction. • Attend trade shows & seminars, SCIFT/SCC, meeting. • Train and mentor new Account Managers in the company’s philosophy, product knowledge, ERP software, etc. • Prepare monthly and yearly sales metrics/results. Show less



Terminix International

• Consumer Services
• 300 - 400 Employee

• Account Manager

  • Dec 2003 - Sep 2005

  • Maintained business of existing customers and developed potential customers into active prospects. • Determined active prospect’s needs and created a program to meet those needs. • Managed, retained and grew the business of existing territory by optimizing sales and materializing the new opportunities. • Resolved customer issues/ complaints/problems and provided a professional and viable solution. • Managed pricing, technical support, monitored service, trouble shooting, etc. to existing and new customers. • Closed sales and followed-up by obtaining testimonials and referrals. Show less



Multi Chem Corporation

• India
• Chemical Manufacturing
• 1 - 100 Employee

• Business Director

  • May 2001 - May 2003

  • Managed national business team of Ingredients / Specialty Chemicals of pharmaceuticals, Food, Home & Personal care, and Industrial Ingredients. • Recruited, trained & coached, objectives setting, and performance monitoring of sales team. • Provided leadership & motivation, training on products, personal behavior, communication skills and customer/Public relations including preparing marketing and sales budgets, planning and decision making, quantitative analysis and team building. • Managed pricing structure, technical support, monitor service, trouble shooting, new product introductions, etc. to existing and new customers. • Acquired distribution of Caramel Color from Rhodia specialty chemicals for Food and Pharmaceuticals clients for 3.5 M in projected revenues. • Marketed Flavors & Fragrances of a leading French manufacturer for $700K in projected revenues. • Generated Sales worth $500K of Sodium Bicarbonate, $350K of Ammonium Bicarbonate and $500K of Citric Acid, $200K of Polymers, $100K of an analgesic formulation for a pharmaceutical client, $150K of an antacid preparation, $300K of Corn Grits and $100K of Ethyl Vanillin for various leading companies. • Sourcing, Interacting and negotiations with suppliers. Show less



Rhodia

• ASM

  • Aug 1995 - May 2001

  • Independently managed Ingredients / Specialty chemicals business team of Pharmaceuticals, Food, Personal care and Industrial ingredients, by selling and promoting both principal and third party products with full customer satisfaction and achieving significant growth on budgets. • Achieved growth and hit sales targets by successfully managing the sales team and monthly reporting to management as well as International regional business unit managers. • Designed and implemented a strategic business plan that expands company sales and customer base and monthly and quarterly monitoring of sales targets & forecasts, analysis of lost business opportunities and formulated a plan to overcome them, awareness with competitor’s activities, handling customer’s complaints, helping team in preparing action plans. • Managed pricing, technical support, product promotions, new product introductions, etc. to existing and new customers. • Trained & coached, objectives setting, and performance monitoring of sales representatives. • Built and promoted strong, long-lasting customer relationships by partnering with them and understanding their needs • Presented sales, revenue and expense reports with realistic forecasts to the management team. • Identified emerging markets and market shifts while being fully aware of new products and competition status. • Revived business of Sorbitol Solution with a major multinational Pharmaceutical client having 60% of market share, within 15 days after joining the company. Generated Sales of $ 450 K. • Developed a new source of BMNZ for Group life-science product, reduced their cost by 64%. Generated $200K in revenue. • Developed business of an antacid formulation for a multinational customer having 50% of market share. Reduced customer cost by 20%, booked annual contract, generated $500K in revenues. Also developed directly compressible antacid chewable formulation to various customers, estimated 15-20% additional revenue for the company. Show less