Hyang / Kasumi An

Service Desk Analyst at Joskos Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Loughton, England, United Kingdom, GB
Languages
  • Japanese Native or bilingual proficiency
  • Spanish Elementary proficiency
  • Korean Limited working proficiency
  • English Professional working proficiency

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Credentials

  • Microsoft 365 Certified: Fundamentals
    Microsoft
    Oct, 2021
    - Nov, 2024
  • CompTIA IT Fundamentals (ITF+) Certification
    CompTIA
    May, 2021
    - Nov, 2024
  • ITIL Foundation Level
    AXELOS Global Best Practice
    Mar, 2021
    - Nov, 2024
  • Technical Support Fundamentals, Google IT Support Specialization
    Coursera
    Nov, 2020
    - Nov, 2024
  • The Bits and Bytes of Computer Networking, Google IT Support Specialization
    Coursera
    Nov, 2020
    - Nov, 2024
  • Operating Systems and You: Becoming a Power User, Google IT Support Specialization
    Coursera

Experience

  • Joskos Solutions
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service Desk Analyst
      • Apr 2022 - Present

    • Junior IT Support Engineer
      • Feb 2022 - Apr 2022

  • Louis Vuitton
    • France
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Client Advisor
      • Aug 2014 - Mar 2017

    • Sales Associate
      • Nov 2007 - Jul 2014

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