HweeSin Teo

Sales & Ops Coordinator at Sustenir Group
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Location
Singapore, Singapore, SG

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Experience

    • Singapore
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Sales & Ops Coordinator
      • Mar 2020 - Present

      1. Liaise and communicate with customers daily on order and delivery matters through different social platforms (mainly email/ whatsapp) 2. Handling of order processing from orders receiving to ensuring goods delivery 3. Handling customer accounts using ERP Software to generate invoices, delivery orders, extraction of data 4. Liaison with logistic team on delivery points; optimal delivery route and timings; and delivery fulfilment 5. Coordinate office activities and work closely with Operations team to ensure smooth running of our company’s office and daily logistics 6. To be in-charge of warehouse and chiller matters (eg. Update warehouse and chiller supply, purchasing) 7. Assist Sales and Ops in ensuring both demand and supply can meet, and to flag out necessarily when one area drastically exceeds/ falls behind another 8. Support Sales and Operations team in gathering data and updating various databases/ displaying data in presentable formats 9. Help Sales and Operations team with preparation for any promotions/ samplings/ events 10. Prepare daily sales report and send out to Management team 11. Provide support and data to Head of Sales for demand and sales forecasting 12. Provide analysis and insights of weekly scanned sales data to merchandisers in order to control return stocks and order 13. Update and share promotion calender for internal sales reference and with cross department teams 14. Manage order and distribution to retail outlets to minimise drop orders and returns Show less

    • Singapore
    • Manufacturing
    • 1 - 100 Employee
    • Operation Executive
      • Jul 2016 - Feb 2020

      1. Process all export orders 2. Prepare documentation such as Commercial invoice, Packing list, Proforma invoice, COO and others documents needed or requested by the customer 3. Arrange transportation for local and export 4. Handle some of the incoming shipment 5. Process credit note/debit note for local or export customers 6. Process all local orders including online orders 7. Picked goods / Packed goods / Checked goods 1. Process all export orders 2. Prepare documentation such as Commercial invoice, Packing list, Proforma invoice, COO and others documents needed or requested by the customer 3. Arrange transportation for local and export 4. Handle some of the incoming shipment 5. Process credit note/debit note for local or export customers 6. Process all local orders including online orders 7. Picked goods / Packed goods / Checked goods

    • Singapore
    • Food and Beverage Services
    • 1 - 100 Employee
    • Accounts Payable Assistant
      • Apr 2015 - Mar 2016

      1. Make monthly Giro payment 2. Issue Cheque to supplier 3. Petty Cash 4. Key in invoices 5. Cash Float 6. Filling 7. Check Statement 8. Sales Refund 1. Make monthly Giro payment 2. Issue Cheque to supplier 3. Petty Cash 4. Key in invoices 5. Cash Float 6. Filling 7. Check Statement 8. Sales Refund

Education

  • Institute of Technical Education
    Higher Nitec, Accounting
    2013 - 2015

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