Experience

99 Technologies LLC

• Head of Sales

  • Jun 2019 - Present

  ** 99 Technologies is direct back office for SJ Computers LLC Based in MN,USA. Promoted as Head of Department - Sales to improve direct B2B sales and ensure direct business relations with Bulk Buyers. The responsibilities include: - Build Relationships with prospective clients. - Maintain consistent contact with existing clients. - Manage sales pipeline. - Analyze market and establish competitive advantages. - Track metrics to ensure targets are hit. - Recruiting, Training and managing a team of 30-50 executives. - Reporting and Analyzing team KPIs to ensure gross tragets are met. - Interdepartment escalations with Marketing,Shipping, Operations and Tech department to ensure seamless day to day sales operations. - Planning Business development strategies to improve sales pipeline. Show less


The Freelancing Institute
• Pakistan
• Education
• Head of Learning and Development

  • Mar 2022 - Present


SJ Computers LLC

• United States
• Computer Hardware Manufacturing
• 1 - 100 Employee

• Senior Sales Account Manager

  • Jun 2019 - Present

  Promoted as Head of Department - Sales to improve direct B2B sales and ensure direct business relations with Bulk Buyers. The responsibilities include: - Build Relationships with prospective clients. - Maintain consistent contact with existing clients. - Manage sales pipeline. - Analyze market and establish competitive advantages. - Track metrics to ensure targets are hit. - Recruiting, Training and managing a team of 30-50 executives. - Reporting and Analyzing team KPIs to ensure gross tragets are met. - Interdepartment escalations with Marketing,Shipping, Operations and Tech department to ensure seamless day to day sales operations. - Planning Business development strategies to improve sales pipeline. Show less



ESkillVisor

• Pakistan
• Education Administration Programs
• 1 - 100 Employee

• Amazon Account Manager and Trainer

  • Nov 2021 - Feb 2022

  Working as a Head of Learning and Development with E-skillVisior, Managing International and local clients as well as Training 100 students per month, helping them thrive in industry with success ratio above 70. Working as a Head of Learning and Development with E-skillVisior, Managing International and local clients as well as Training 100 students per month, helping them thrive in industry with success ratio above 70.


KeepTruckin
• United States
• Retail
• Technical Support Specialist

  • Jul 2020 - Oct 2020


Tearsheet

• United States
• Financial Services
• 1 - 100 Employee

• Program Coordinator

  • May 2020 - Jun 2020

  Working with the Head of Programs to plan, coordination, execute and manage all program-related activities Communication with Tearsheet readers and members directly and through social media Schedule and organize meetings/events and maintain agendas Keep updated records and create reports or proposals Implement and utilize relevant software technology solutions Build and nurture good relationships with Tearsheet team members and external parties Working with the Head of Programs to plan, coordination, execute and manage all program-related activities Communication with Tearsheet readers and members directly and through social media Schedule and organize meetings/events and maintain agendas Keep updated records and create reports or proposals Implement and utilize relevant software technology solutions Build and nurture good relationships with Tearsheet team members and external parties



VAN TIBOLLI, Corp / Global Keratin

• United States
• Wholesale
• 1 - 100 Employee

• Regional Operations Manager

  • Jan 2020 - May 2020

  Managing customer operations, which would constitute:Live interactions on call and chats as well. Orders management, Supply Chain Management, Distribution handling and Inter-department escalations. Managing customer operations, which would constitute:Live interactions on call and chats as well. Orders management, Supply Chain Management, Distribution handling and Inter-department escalations.



IBEX | Global Pakistan

• Customer Support Specialist

  • Jan 2019 - Jan 2020

  Program- Square Trade(International) Responsiblities include Voice Support- Answering inbound inquiries for claims through ST support hotline. Navigation at CRM and support softwares i.e. Sales Force, Incontact, FMS etc As CSS serving as the main point of contact for claims, issues and questions about Square Trade- All State Company US,working with team to develop and scale the customer support thresholds. Program- Square Trade(International) Responsiblities include Voice Support- Answering inbound inquiries for claims through ST support hotline. Navigation at CRM and support softwares i.e. Sales Force, Incontact, FMS etc As CSS serving as the main point of contact for claims, issues and questions about Square Trade- All State Company US,working with team to develop and scale the customer support thresholds.