Steven Huynh

Upper Mid-Market Sales at Procurify
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Location
Toronto, Ontario, Canada, CA

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Jessica Nelson

Steven was an integral factor to the success of our BDR team to Nylas. His front line sales experience, combined with his engaging personality, made learning fun for the team. His expertise on the Enablement side brought structure to the retention, reinforcement and adoption process and drove measurable impacts to the business

Wilson Roberts

Steven is in a class of his own in terms of the sales enablement experts that I have worked with in my career. He is a fantastic listener, and is extremely intentional in how he communicates with both reps and leadership. I always felt like I could put all my cards on the table with Steven - and know that he would be there to help me sort them and find the underlying issue that we could attack together. Hard to imagine having a better partner in crime than Steven!

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Credentials

  • Programming Foundations: APIs and Web Services
    LinkedIn
    Jul, 2021
    - Sep, 2024
  • Inside Out Development GROW Coaching
    InsideOut Development

Experience

    • Canada
    • Software Development
    • 100 - 200 Employee
    • Upper Mid-Market Sales
      • Jul 2023 - Present

    • Lower Mid-Market Sales
      • Sep 2022 - Jul 2023

      Procurify is the leading procurement, purchasing, and spend management software that lets you track, control, and analyze all business spending so you can scale faster. Everything we do at Procurify is driven by our four key values: Curiosity, Courage, Creativity, and Compassion

    • United States
    • Software Development
    • 100 - 200 Employee
    • Sales Enablement Manager
      • Jul 2021 - Aug 2022

      • Earned the Enablement Spotlight Recognition for several training initiatives - Total Opportunities 131% increase (QoQ) from facilitated micro trainings - Established new strategic sales plays that helped several AEs hit target for the first time • Elevated AE overall productivity through coaching and mentorship - Doubled Small-Mid Markets AEs teams’ self sourced pipeline generation within 6 months ($17M ARR) • Established Outbound Sales Playbook leveraged by top performers across organization • Collaborated with product marketing, sales managers, sales operations and product to develop relevant resources to aid in skill and knowledge development. • Key influencer in revamping sales tech stack and implemented training to drive efficiency Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Sales Manager
      • Sep 2018 - Jul 2020

      • Earned the CEO Sales Achiever Award, becoming the #1 Sales Manager for Intuit Canada.- Bolstered revenue 106% to over $6M.- Generated 110% gross in new subscribers.• Demonstrated ability to identify, hire, and develop successful sales representatives and leaders.- Led the top performers to surpass commission targets, with Q4 figures at 117%.• Transformed the lowest-performing team into the top-performing team through performance management and upskilling. • Conducted weekly business updates, coaching and development reps, in addition to process compliance, and weekly and quarterly forecasting. • Optimized tools and resources, partnering with stakeholders to drive unit and revenue targets while managing escalations and large deal approvals. • Established Standard Operating Procedures for the sales department. Show less

    • Sales Enablement Specialist
      • Mar 2017 - Aug 2018

      • Delivered onboarding and continuous sales training to agents, increasing consultative selling through side-by-side observations.• Collaborated across teams and sites to promote best practices.• Identified and addressed gaps in processes and techniques. • Spearheaded the development of Intuit Canada’s sales methodology curriculum, the Sales Academy Program.- Designed and facilitated workshops for both sales representatives and sales leaders, creating quality assessment CRM to monitor program adoption and application.- Onboarded 200+ sales representatives within three months.- Promoted to Sales Leader within Canada in recognition of Sales Academy coaching and execution.• Developed the Learning and Development team’s impact, launching a sales podcast that became globally integrated within the company for new hires. Show less

    • Sales Learning Facilitator
      • Aug 2016 - Feb 2017

      • Directed training delivery for all new sales team agents, creating training documents and supporting virtual sessions for cross-site onboarding.• Redesigned the new hire curriculum and established a standardized template for new hire onboarding• Instilled skill checks, immersive learning, and preselected mentors in order to hire more personnel without compromising quality • Created Microlearnings to address specific knowledge gaps, born out of observational coaching sessions.- Saw Microlearnings widely adopted in manager trainings across the organization to maximize ROI.- Generated the highest graduation rates and NPS scores. • Collaborated with the UK Sales Facilitator to deliver a complete virtual experience for new hires.- Achieved a 100% graduation rate, receiving commendation for the exceptionally fast turnaround. Show less

    • Outbound Sales Consultant 2
      • Jul 2015 - Jul 2016

      Delivered on sales targets (Never missed target), providing high quality customer interactions.• Employed specialized sales techniques, moving clients through the sales funnel to close.• Aligned sales presentations with customer needs.

    • QuickBase Sales Consultant
      • Aug 2014 - Jun 2015

      -Identified customer business requirements and challenges, recommending QuickBase where appropriate

    • Support Manager
      • Apr 2014 - Aug 2014

      -Onboarded 50+ new hires, observing nesting periods and providing valuable feedback.-Led the orientation for the first Australia Care team, achieving a 100% pass rate on final assessments. -Assisted the Asia Pacific team, selected among 300 representatives to represent the North American sites and convey best practices.

    • Tier 2 Customer Support
      • Sep 2013 - Mar 2014

    • Customer Service Representative
      • Oct 2012 - Aug 2013

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