Experience

NAB Innovation Centre Vietnam

• Vietnam
• Software Development
• 400 - 500 Employee

• Technical Business Analyst

  • Oct 2022 - Present



ELCA Vietnam

• Vietnam
• IT Services and IT Consulting
• 100 - 200 Employee

• Product Owner

  • Jun 2021 - Oct 2022

  Domain: Ticketing Platform Customers: FiFa, UEFA, Opera de Paris, Dior, Fulham… As a Product Owner at Secutix, my responsibility is to: + Elicit business requirements from the Product Manager in Switzerland. + Organize meetings with customers to help Product Manager clearing any assumptions or unclear points. + Estimate the cost of new features requested by customers. + Providing the detailed specification for features. + Directly discuss with the PM to ensure that the specifications and implementation meet the needs of the customer. + Organize meeting to transfer business to developers and QAs. + Assist developers and QAs during development phase. + Demo the newly developed features for PM and POs. + Validate the user story, ensuring that the acceptance criteria have been met. + Help developers to analyze bugs, regression from features and discuss to form most appropriate fix/solution. Show less



EASY CREDIT Vietnam

• Vietnam
• Financial Services
• 1 - 100 Employee

• IT Business Analyst - Core System

  • Oct 2019 - Jun 2021

  • Engage with stakeholders to gather application requirements/business rules to develop Core systems. • Make initial analysis and transform stakeholder requirements into different tangible deliverables such as: functional specification, requirement document, process diagrams, workflow, mock-ups. • Work with third parties such as Zalo, Viettel, KiotViet... to implement change in our Loan Origination System. • Review system deisngs, technical specifications and ensure that all requirements are captured and work with development team on the User Acceptance Test specifications. • Review post-production issues when required, find root cause and work with vendors/development team/infrastructure team to propose preventive measures. • Provide end-to-end support for Core system and associated business processes, including application deployment and configuration of system on Production and non-Production environment. • Access to system database to collect appropriate data related to businessdevelopment when required. (Oracle SQL). Show less



San Jose State University

• United States
• Higher Education
• 700 & Above Employee

• SJSU Project - Data Wrangler

  • Jan 2019 - Oct 2019

  • Collaborate with team members to formulate big data application by using MySQL and Python• Interpreting and handling basic data formats for unstructured and semi-structured data• Utilizing data wrangling tools to profile and transform data with Apache Spark• Developing data visualization to attain valuable answers and insights with Tableau

• SJSU Project - San Jose Museum Web Development

  • Jan 2019 - Oct 2019

  • Communicate with sponsors to identify suitable recommendations• Gathered requirements and explored best practices to create a mock-up website using Wix• Develop and transfer information and data from old website to the mock-up website• Create a calendar, forms, and payment methods for mock-up website

• SJSU Project - Web Designer

  • Jan 2019 - Jul 2019

  • Identified digital marketing platform support to elevate online presence• Developed a stylish and dynamic website with HTML, CSS, and JavaScript