Mgr-iT Cluster

• Oct 2022 - Present

(Cluster) Information Systems Manager - Hilton Hanoi Opera & Hilton Garden Inn

• Apr 2011 - Dec 2022

• Migration GroupWise email to Microsoft Outlook • Tender for project of installation 07 IBM Server + 86 Workstation + 15 printer • Carry out, upgrading, changing all system of cable/switch/router/rack (Admin Network) • Create solution, drawing, making a list of equipment for Guest Network Cabling project (269 rooms) • Upgrading Fidelio v.7 system to Opera PMS v.5 • Covert SUN 4.3.3 from base currency USD to VND • Carry out Delphi Sale & Catering System • Carry out Cadena HRMS, E-Payslip, E-annual leave • Carry out CheckSCM System • Upgrading POS system POS8700 to POS9700 • Migration LocalAD (Local Active Directory) to GlobalAD (Global Active Directory) • Change/ re-configuration all Wi-Fi system at 7,6,5 floor, public area, function room at hotel • Carry out FCS UBIS & FCS e-Connect (on going) Show less

IT Manager

• Mar 2010 - Apr 2011

• Upgrading OPERA PMS v.4 to v.5 • Successfully converting Opera PMS and Micros POS systems from USD to VND according to Vietnamese Government request (2009) • Upgrading OPERA PMS v.4 to v.5 • Successfully converting Opera PMS and Micros POS systems from USD to VND according to Vietnamese Government request (2009)

Assistant for Director of IT

• Aug 2008 - Feb 2010

• Upgrading OPERA PMS v.3 to v.5 • Successfully converting Opera PMS and Micros POS systems from USD to VND according to Vietnamese Government request (2009) • Sun V4.26 and VISION upgraded to 4.3.3 • Carry out, upgrading, changing all system of cable/switch/router/rack/Wi-Fi for Guest Network • Implementation IPS (VPN Property System Interface) – Nomadix HSIA – Cisco FirePix • Successfully programming e-PR system (Online Purchase Requisition) (2009) • Achieving “Care for Business” award (2009) • Achieving “Finance - Best Team Award” (2009) Show less

IT Manager

• Oct 2003 - Aug 2009

• Managing Hotel Network System running Fidelio V7, then changed to Opera PMS V4 and POS Micros 9700 • Install & manage Sun Accounting System v4.2.6 • Administering Hotel Network and Internal Mail System (using MS Exchange 2000, then switched to Mdaemon), checking and updating Websites • Manage the Computerize Karaoke System (client / server system with 8 servers running Debian Linux connected to 40 computerized karaoke rooms) • Manage the Millionaire Jackpot Computer System (centralize computer control with 50 blackjack, baccarat, ice-blade machines) • Successfully setting up Dedicated Server (Mail & Web) at Fortuna Hanoi Hotel (2004) Show less