Experience

Greenfield School

• Vietnam
• Education Management
• 1 - 100 Employee

• Public Relations Event Specialist

  • Jan 2021 - Jan 2022



Radon Vietnam

• Assistant to Marketing Director

  • May 2020 - Oct 2020

  • Meet clients to discuss their advertising needs. • Work with account planners to devise a campaign that meets the client’s brief and budget. • Present campaign ideas and costings to clients. • Brief the creative team who will produce the adverts. • Negotiate with clients, solve problems and make sure deadlines are met. • Check and report on the campaign’s progress. • Keep in contact with the client at all stages of the campaign. • Manage the account’s budget and invoicing… Show more • Meet clients to discuss their advertising needs. • Work with account planners to devise a campaign that meets the client’s brief and budget. • Present campaign ideas and costings to clients. • Brief the creative team who will produce the adverts. • Negotiate with clients, solve problems and make sure deadlines are met. • Check and report on the campaign’s progress. • Keep in contact with the client at all stages of the campaign. • Manage the account’s budget and invoicing the client. • Make ‘pitches’ to win new business. • Lead and organize internal events. • Support the event planning, strategy and development to enrich the value proposition. • Support the design of the Event experience, ensuring a high quality level of delivery in support of the Event’s strategy and customer needs • Develop and improve the customer experience at each Event, ensuring after sales and customer service, collating feedback and incorporate in future events. • Support SALE finish making contracts. • Coordinate efforts within the team and with outside consultants efficiently. • Report updates verbally and in written form to management. • Monitor budget and help ensure resources are used efficiently. • Help discern requirements and assign tasks to team members. • Complete any necessary administrative tasks, such as research and email. • Demonstrate commitment to clients’ needs and confidentiality continuously. Show less • Meet clients to discuss their advertising needs. • Work with account planners to devise a campaign that meets the client’s brief and budget. • Present campaign ideas and costings to clients. • Brief the creative team who will produce the adverts. • Negotiate with clients, solve problems and make sure deadlines are met. • Check and report on the campaign’s progress. • Keep in contact with the client at all stages of the campaign. • Manage the account’s budget and invoicing… Show more • Meet clients to discuss their advertising needs. • Work with account planners to devise a campaign that meets the client’s brief and budget. • Present campaign ideas and costings to clients. • Brief the creative team who will produce the adverts. • Negotiate with clients, solve problems and make sure deadlines are met. • Check and report on the campaign’s progress. • Keep in contact with the client at all stages of the campaign. • Manage the account’s budget and invoicing the client. • Make ‘pitches’ to win new business. • Lead and organize internal events. • Support the event planning, strategy and development to enrich the value proposition. • Support the design of the Event experience, ensuring a high quality level of delivery in support of the Event’s strategy and customer needs • Develop and improve the customer experience at each Event, ensuring after sales and customer service, collating feedback and incorporate in future events. • Support SALE finish making contracts. • Coordinate efforts within the team and with outside consultants efficiently. • Report updates verbally and in written form to management. • Monitor budget and help ensure resources are used efficiently. • Help discern requirements and assign tasks to team members. • Complete any necessary administrative tasks, such as research and email. • Demonstrate commitment to clients’ needs and confidentiality continuously. Show less



Fusion Resort Phu Quoc

• Vietnam
• Hospitality
• 1 - 100 Employee

• Front Office Coordinator

  • Dec 2019 - Feb 2020

  • SOPs program build up for front office departure: Bellman, Airport Rep, Driver, Operator, Reception, Fusionista • Deliver training according to SOPs for Bellman, Doorman, Operators, Guest relations, Front desk • Manage and conduct training needed within departure weekly: Guest complaint handling, Telephone etiquette, Basic communication • Support HR admin duties

• Training Coordinator

  • Apr 2019 - Nov 2019

  • Market available training to employees and provide necessary information about sessions • Coordinate and supervise departmental training: collecting training plan, training report, training hours per employee • Report monthly training to Head Office • Coordinating big sister/big brother program during probation period • Design, prepare and follow up purchase order educational aids and materials • Poster design, video making & advertisement, training boosting up for each… Show more • Market available training to employees and provide necessary information about sessions • Coordinate and supervise departmental training: collecting training plan, training report, training hours per employee • Report monthly training to Head Office • Coordinating big sister/big brother program during probation period • Design, prepare and follow up purchase order educational aids and materials • Poster design, video making & advertisement, training boosting up for each training campaign • Customize and visualize training content • English classes: departmental English curriculum to F&B, Spa, Bellman, Airport Rep, HK, Recreation, Kid Club • Conduct soft skill training course: Orientation, Handle guest complaint, Telephone skills, Basic Communication • Assist to run Training courses: Leadership for Supervisory Level, OJS Training, Train the Trainer, Life Saving & CPR Training, Fire Prevention • 2 months cross training all operations department: F&B, Front Office, Spa, House Keeping, Recreation • Organize and support internal event: Staff birthday party, Graduation day



Shichida Educational Institute Vietnam

• Vietnam

• Project Manager cum Senior Technical Instructor

  • May 2016 - Feb 2019

  SENIOR INSTRUCTOR • Teach early education children (include special education needs) with learning challenges within a mainstreamed, inclusive classroom • Gain the ability to redirect children (from 0-6.5 years old) exhibiting behavior problems by replacing disruptive, unproductive patterns with positive behaviors • Complete tasks focus on curriculum development • Manage and produce variety creative materials even using basic tools effectively • Be able to apply high technology… Show more SENIOR INSTRUCTOR • Teach early education children (include special education needs) with learning challenges within a mainstreamed, inclusive classroom • Gain the ability to redirect children (from 0-6.5 years old) exhibiting behavior problems by replacing disruptive, unproductive patterns with positive behaviors • Complete tasks focus on curriculum development • Manage and produce variety creative materials even using basic tools effectively • Be able to apply high technology in teaching and recording the result of learners • Build up and manage material system (classify and analysis database) • Conduct workshops (as main presenter and translator role) for parents to provide knowledge about teaching the children at home based on the method's spirits • Supervise batches of new teacher trainee, conduct training sessions and take main responsibilities to the qualities audit • Manage TA team to reach high performance and to provide the best quality of classroom preparation and built up material system PROJECTS • Report Meeting-minute and regularly follow up with team member • Monitor and responsible with content building and quality of products • Projects managed: - Publishing books (both science book for adult and picture books for children) - Designing video animation OPERATION • Support welcoming student, record attendant and cross check carefully • Work closely with Front Office, Sale and Operation Team to maintain renewal rates • Consult and follow strictly with passengers as assigned Show less SENIOR INSTRUCTOR • Teach early education children (include special education needs) with learning challenges within a mainstreamed, inclusive classroom • Gain the ability to redirect children (from 0-6.5 years old) exhibiting behavior problems by replacing disruptive, unproductive patterns with positive behaviors • Complete tasks focus on curriculum development • Manage and produce variety creative materials even using basic tools effectively • Be able to apply high technology… Show more SENIOR INSTRUCTOR • Teach early education children (include special education needs) with learning challenges within a mainstreamed, inclusive classroom • Gain the ability to redirect children (from 0-6.5 years old) exhibiting behavior problems by replacing disruptive, unproductive patterns with positive behaviors • Complete tasks focus on curriculum development • Manage and produce variety creative materials even using basic tools effectively • Be able to apply high technology in teaching and recording the result of learners • Build up and manage material system (classify and analysis database) • Conduct workshops (as main presenter and translator role) for parents to provide knowledge about teaching the children at home based on the method's spirits • Supervise batches of new teacher trainee, conduct training sessions and take main responsibilities to the qualities audit • Manage TA team to reach high performance and to provide the best quality of classroom preparation and built up material system PROJECTS • Report Meeting-minute and regularly follow up with team member • Monitor and responsible with content building and quality of products • Projects managed: - Publishing books (both science book for adult and picture books for children) - Designing video animation OPERATION • Support welcoming student, record attendant and cross check carefully • Work closely with Front Office, Sale and Operation Team to maintain renewal rates • Consult and follow strictly with passengers as assigned Show less



Language Link Vietnam (LLV)

• Vietnam
• Language Schools
• 100 - 200 Employee

• Teaching Assistant

  • Mar 2016 - May 2016

  • Prepare classroom materials as directed by teachers • Provide supervision during examinations, outdoor classroom activities and outings • Assist teachers with classroom record keeping and other administrative duties • Prepare classroom materials as directed by teachers • Provide supervision during examinations, outdoor classroom activities and outings • Assist teachers with classroom record keeping and other administrative duties