Experience

Voice-of-FM, The European Facilities Management Company

• Egypt
• Facilities Services
• 1 - 100 Employee

• Facility and community manager

  • Jul 2023 - Present



INMA Property Management

• Egypt
• Facilities Services
• 1 - 100 Employee

• facility coordinator

  • May 2022 - Present

  Facilities coordinators oversee building and equipment maintenance. Their duties include scheduling preventative maintenance tasks, reacting to maintenance emergencies, and testing building security systems. They may also be required to determine equipment and supply needs for new buildings. Facilities coordinators oversee building and equipment maintenance. Their duties include scheduling preventative maintenance tasks, reacting to maintenance emergencies, and testing building security systems. They may also be required to determine equipment and supply needs for new buildings.



INMA Property Management

• Egypt
• Facilities Services
• 1 - 100 Employee

• Customer Service Supervisor

  • May 2020 - Feb 2021

  Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required. Training staff in areas of customer service and company policies. Managing cashier coverage and customer flow to ensure proficient customer service. Monitoring and authenticating returns, exchanges, and voids. Investigating and solving customer service complaints. Assisting with the development and implementation of service policies, and explaining these to staff and customers. Maintaining documentation pertaining to customer service department activities. Performing additional duties where needed. Show less



Mountain View

• Egypt
• Real Estate
• 700 & Above Employee

• Store Manager

  • Dec 2016 - Oct 2018

  Management of warehouse and management development team • Activating & operating warehouse management using Oracle database. • Monitor inventory movements and recording accuracy. • Organizing workflow and ensuring that employees understand their duties or delegated tasks. • Coding of company assets Management of warehouse and management development team • Activating & operating warehouse management using Oracle database. • Monitor inventory movements and recording accuracy. • Organizing workflow and ensuring that employees understand their duties or delegated tasks. • Coding of company assets