Customer Service Executive

• Feb 2022 - Present

Technical Sales Engineer

• Sep 2020 - Mar 2021

• Communicating and dealing with clients from all around the world with the ability to build productive relationships, resolving complex issues and win customer loyalty. • Providing technical support to the clients about their website within a diverse environment (dealing with different clients speaking different languages) • Increasing the overall sales of the company by applying various marketing strategies. • Doing research and analysis to improve the impact of digital marketing in the company. • Integrating technical and general marketing techniques for the exponential growth. • Analyzing websites, generating reports, pitching the relevant packages to clients and updating Semalt CRM. • Selling SEO services Show less

Education Officer

• Oct 2019 - Nov 2019

• Was responsible for handling application of students for universities in Australia and Malaysia/ • Responsible for assisting students with applications and determining what course is best for them • I also hold regular discussions with students to understand what career they are interested in. • Explaining to prospective students the benefits of attending the University • Speaking at public events to potential new students. • Reviewing, and correcting when necessary, electronic and hard copy files of student applications. • Working with admissions staff across different sections of the universities. Show less

Customer Sales Representative

• May 2019 - Oct 2019

- Was assigned to the mortgage campaign and placed outbound calls to the customers in the United States - Advising customers on the right mortgage products for them. - Following the proper guide lines and reading out the disclaimer to the customers and not violating any terms during the call . - Was assigned to the mortgage campaign and placed outbound calls to the customers in the United States - Advising customers on the right mortgage products for them. - Following the proper guide lines and reading out the disclaimer to the customers and not violating any terms during the call .

Intern

• Jun 2016 - Aug 2016

Internship at KPOGCL was based upon drilling operations and reservoir operations. Key Learnings: • Simulation and actual drilling operations • Introduction to HSE ( Health & Safety Environment ) aspects • Well-design process & platform system • Well- controlling & drilling fluid monitoring • Exposure to new technologies being developed for oil operations • Reservoir transition processes • Performing traditional decline curve analysis, well-logging, production forecasting, input net revenue interest and working interest for economic evaluation Show less

Assistant Marketing Officer

• Jun 2012 - Dec 2013

Member of the Marketing Division at the head office. Core Responsibilities: • Drafting and compiling pre-qualification documents for KSA Domestic and International Regions for Power Cables (Low, Medium, and High Voltage Cables), Control Cables, Overhead Line Aluminum Conductors up to 400 kV, and Metallic / Fiber Optics Cables • Drafting and compiling pre-qualification documents for the factory in Turkey (ELIMSAN) that was responsible for producing wide range of High Voltage and Medium Voltage Electric Power Transmission and Distribution Products • Handling Group Marketing activities for promoting the entire range of products in the entire Arabian Peninsula Region inclusive of production of marketing materials (flyers, brochures, roll-ups, etc.) • Managing and coordinating visits and meetings of international delegation Show less