Experience

AquariumDepot.ca

• Canada
• Retail
• 1 - 100 Employee

• Founder

  • Mar 2014 - Present

  Own and operate all aspects of an online aquarium hobby mail order company. - Maintain Magento Ecommerce Platform - Perform Search Engine Optimization - Ensure that all aspects of the website are optimized including, email server, web server, database server and the phone system (IP PBX IVR) - Work closely with partners to ensure the clients get the best experience possible Own and operate all aspects of an online aquarium hobby mail order company. - Maintain Magento Ecommerce Platform - Perform Search Engine Optimization - Ensure that all aspects of the website are optimized including, email server, web server, database server and the phone system (IP PBX IVR) - Work closely with partners to ensure the clients get the best experience possible



ThePetStop.ca

• Canada
• Retail

• Founder

  • Jan 2016 - Jan 2020

  Own and operate all aspects of an online Pet mail order company. Own and operate all aspects of an online Pet mail order company.


Tulip Retail
• Textile Manufacturing
• Senior Application Support Engineer

  • Apr 2018 - May 2019


VPS Fusion

• IT Services and IT Consulting

• Owner/CEO

  • Feb 2010 - Apr 2019

  Provide high availability and competitive services to clients all over the world. Services include Web Hosting, Virtual Private Servers, Dedicated Servers and Co-location. Promote business through wide range of channels, including online advertisements, viral marketing, and mailing lists. Monitor and maintain all hardware and software systems while administering policies and procedures, annual budget, and general bookkeeping functions. Provide high availability and competitive services to clients all over the world. Services include Web Hosting, Virtual Private Servers, Dedicated Servers and Co-location. Promote business through wide range of channels, including online advertisements, viral marketing, and mailing lists. Monitor and maintain all hardware and software systems while administering policies and procedures, annual budget, and general bookkeeping functions.



D2L

• Canada
• E-Learning Providers
• 700 & Above Employee

• Senior Deployment Consultant

  • Jun 2012 - Apr 2018

  Closely work with the Desire2Learn SaaS team, on-premise clients, and various cross-functional team members to deploy, configure, optimize, and automate Desire2Learn's products and associated tools within or across Desire2Learn's Global Datacenters and customer sites around the World. Collaborate with both Desire2Learn Hosting & Customer teams to drive optimization, efficiency, and automation improving customer experience, uptime, performance, roll-out, administration, and upgrade times. Setup and configure Desire2Learn Learning Platform instances and organizations for new and existing clients. Routinely deploy new versions of Desire2Learn software (patches and upgrades) to client sites (both Hosted and on-premise). Show less

• Deployment Consultant

  • Apr 2010 - Jun 2012



UBHosting.net

• IT Services and IT Consulting

• Founder, CEO

  • Feb 2004 - Nov 2011

  Steer strategic and operational direction as well as new business development for more than 200 global clients seeking competitive market pricing for Web Hosting, Virtual Private Servers, Dedicated Servers and Co-location. Promote business through wide range of channels, including online advertisements, viral marketing, and mailing lists. Monitor and maintain all hardware and software systems while administering policies and procedures, annual budget, and general bookkeeping functions. Selected projects and accomplishments include… - Web-Based Shopping Cart / Admin Area: Utilised ASP.NET C#, and MySQL/SQL Server 2005 in Microsoft Windows / Microsoft Server 2003 environment to enable UBHosting to perform daily business activities. - Credit Card Processing Script: Employed XML and ASP.NET C# to define and execute process for secure communications with bank’s payment gateway. - Deliver around-the-clock availability to resolve client needs and sustain top service ratings. - Coordinate all facets of server management from design to implementation, accommodating more than 65 custom built, Supermicro, Dell, HP, and IBM servers. - Nominated for ACE Canada’s Student Entrepreneur of the Year Award in 2006 and placed in top 10 for Ontario division. Show less



Compuware

• United States
• Software Development
• 700 & Above Employee

• ITSM Solution Delivery Consultant

  • Jan 2008 - Mar 2009

  Supported Solutions Architect in delivery and testing of client-specific projects while providing extensive training and education on use of Compuware products. Performed executive-level presentations and demonstrations as well as Proofs of Value to fully illustrate functionality of products. Maintained expense reports through Excel spreadsheets. Selected projects and accomplishments include… - Employee Tracker: Led internal application team to track off-assignment employees, incorporating Java (Struts, ACEGI Security), MySQL, Eclipse, and NetBeans into application framework. - Elections Ontario: Spearheaded Server Vantage team that provided smooth election process by monitoring Web and database servers during live By-Election; installed Server Vantage across Elections Ontario servers and performed all load testing and generated detailed reports. - Maintained cutting-edge understanding of technologies and exercised degree of technical expertise beyond more senior team members. - Ensured proper installation of all Linux and Windows operating systems to accommodate wide range of Compuware products. Show less



Canadian Debt Management

• Canada
• Financial Services

• Application Developer

  • Sep 2007 - Feb 2008

  Contributed technical expertise to design of custom client management system, including administration of needs assessments, requirements gathering, and project outlining. Collaborated with owner and employees to address all project concerns and adapt system to pressing concerns. Selected projects and accomplishments include… - Successfully delivered project on time and on budget, employing ASP.NET C#, AJAX in Microsoft Windows / Microsoft Server 2003, MS Access, and MS SQL. - Promoted continuous improvement by suggesting technical optimizations throughout life cycle of project. - Diagrammed project breakdown utilizing UML formats to better visualize application system. Show less



Empire Car & Truck Rentals

• Canada
• Retail

• Application Developer

  • Jan 2006 - Mar 2006

  Conceptualized and implemented Web-based car rental system to accommodate vehicle fleet management, reservation, and rental agreement needs. Interfaced with owner and employees to incorporate feedback into design and resolve any existing inquiries. Trained all staff on new software after project completion and submitted hourly breakdown through Excel spreadsheets. Selected projects and accomplishments include… - Triggered 20% revenue increase, higher productivity, and improved customer service through effective design and implementation of system. - Employed PHP and MySQL in Linux environment while structuring environment to accommodate new system without disrupting existing operations. Show less