Experience

World of Outdoor

• Sri Lanka
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• International Business Development Executive

  • Sep 2017 - Present

  Key Responsibility # Coordination and follow ups in sales. Operations, and payments # Planning and handling sales customer complaints # Forecast and plan the orders and customer visits to meet the set targets Key Responsibility # Coordination and follow ups in sales. Operations, and payments # Planning and handling sales customer complaints # Forecast and plan the orders and customer visits to meet the set targets

• Sales Executive - Local Projects

  • Feb 2012 - Feb 2017


Dialog Axiata PLC

• Sri Lanka
• Telecommunications
• 700 & Above Employee

• Contact centre Associate

  • Aug 2007 - Dec 2009

  * Maintains customer relationship by responding to inquiries * Records customer inquiries by documenting inquiry and response in customers’ accounts * Meeting FCR ( first contact resolution ) * Giving the proper information * Cross sale * Maintains customer relationship by responding to inquiries * Records customer inquiries by documenting inquiry and response in customers’ accounts * Meeting FCR ( first contact resolution ) * Giving the proper information * Cross sale