Experience

Astute Management Solutions & Services Private Limited

• India
• Financial Services
• 1 - 100 Employee

• IT Manager

  • Aug 2017 - Present

  Job Description:• Taking ownership and management of all aspects of the IT infrastructure, including hosted e-mail, printers• Must be willing to work in the night shift should the operational and emergency protocols require it• Best Practice IT policies• Fully managing the company security solutions, including firewall, anti-virus, detection systems• Managing all network hardware and equipment, including routers, switches,;• Ensuring the environment is captured on an asset management system and that the maintenance.• system inventory and related documentation is kept up to date• Proactively analyzing, identifying and remedying potential issues with IT systems;• Planning for and responding to service outages and other problems• Asset management stock control• Help desk Initial User support -Ticketing,• Network support - Cyberoam Firewall, Cisco Router & Switches • Server support Hardware Windows OS• Active Directory support User creation /deletion, Groups, Policies, Permissions• File Server support Share Permissions, folder share creation/removal• Data/server backups support• Printer support• Staff Management and business IT Integration• IT Procurement• Network Cabling and patching• Voice file recording support• Provide technical support for both hardware and software issues. • Advanced knowledge of system vulnerabilities and security issues • Manage the configuration and operation of client-based computer operating systems. • Monitor the system daily and respond immediately to security or usability concerns. • Respond to and resolve help desk requests. • Upgrade systems and processes as required for enhanced functionality and security issue • resolution. • Sustaining network integrity, server deployment and security • Ensuring high-level security and efficiency resulting in 100% output. • Administrate infrastructure, including firewalls, databases, malware protection software and • other processes.



freelance

• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Senior Project Engineer

  • Mar 2016 - Jul 2017

   Responsible for the configuration and installation of operating systems like Red-Hat Linux, Windows Server 2008, Windows 8, Window 7, Windows Vista, Windows 98, Windows 2000, Windows XP, Windows Server 2003. Handled the Office network of 100+ computers Providing LAN solutions within network Creating User accounts & assigning rights Managed Printer Operations Taking the backup such as Daily, Weekly, and Monthly of all the servers Provide support for local LAN network Networking solutions: Cabling, Crimping  System and Network managing. Installing, upgrading and troubleshooting of Window 2008 server. Maintained Active Directory - Users and Computers.  Responsible for managing and maintenance of networks in Filed. Installation and Configurations CISCO Routers and Switches.  Provide System Admin Support as required to maintain user accounts, DNS, DHCP and maintaining connectivity to the Internet and VPN to Area office.  Support and maintain Network Hardware, Network Operating Systems, and Compassion System applications.  Provide technical support to dial-up onsite employees on daily basis.  Provide daily reports on status of all hardware equipment’s and assigned duties.  Provide software and hardware support.  Administering & designing LANs, WANs internet/intranet, and voice networks  Responsible for - communication protocols, configuration, integration & security. Monitored network system to ensured access to all system users. Updating windows patches, Antivirus Manage and troubleshoot network environments. Having ability to succeed in a variety of job roles, such as Network Administrator, Network Operations, Network Technician, Systems Administrator and Technical Support specialist.



Microlink Solutions Pvt. Ltd.

• India
• IT Services and IT Consulting
• 300 - 400 Employee

• Sr. Technical Support Engineer

  • Sep 2015 - Mar 2016

   Responsible for the configuration and installation of operating systems like Red-Hat Linux, Windows Server 2008, Windows 8, Window 7, Windows Vista, Windows 98, Windows 2000, Windows XP, Windows Server 2003. Handled the Office network of 100+ computers Providing LAN solutions within network Creating User accounts & assigning rights Managed Printer Operations Taking the backup such as Daily, Weekly, and Monthly of all the servers Provide support for local LAN network Networking solutions: Cabling, Crimping  System and Network managing. Installing, upgrading and troubleshooting of Window 2008 server. Maintained Active Directory - Users and Computers.



Allied Digital Services Limited

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Sr Customer Support Engineer

  • Apr 2014 - Sep 2015

  Daily, Weekly & Monthly Backup job of shared folders & system state.- Comprehensive Maintenance- Hardware, Desk side, Network management Service, Asset Management Service,- Responsible for Managing & supporting the core IT Infrastructure systems including Servers & Network.- Responsible for asset management, network & desktop support operations.- Maintain the availability, reliability, functionality of IT systems through proactive monitoring of systems availability, response times, packet loss, CPU utilization, Disk utilization, Windows service monitoring & event log rules.



Muktanand Computers

• Network Field Engineer

  • Feb 2013 - Nov 2013

  installing, supporting and maintaining new server hardware and software infrastructure;managing email, anti-spam and virus protection;setting up user accounts, permissions and passwords;monitoring network usage;ensuring the most cost-effective and efficient use of servers;suggesting and providing IT solutions to business and management problems;ensuring that all IT equipment complies with industry standards;analysing and resolving faults, ranging from a major system crash to a forgotten password;undertaking routine preventative measures and implementing, maintaining and monitoring network security, particularly if the network connects to the internet;providing training and technical support for users with varying levels of IT knowledge and competence;supervising other staff, such as help-desk technicians;working closely with other departments/organisations and collaborating with other IT staff;planning and implementing future IT developments and undertaking project work;managing the website and keeping internal networks running;monitoring the use of the web by employees.



PCS Technology Ltd.

• India
• IT Services and IT Consulting
• 700 & Above Employee

• FMS Engineer

  • Apr 2012 - Dec 2012

   Responsible for the configuration and installation of operating systems like Red-Hat Linux, Windows 8, Window 7, Windows Vista, Windows 98, Windows 2000, Windows XP, Windows Server 2008. Handled the Office network of 100+ computers Providing LAN solutions within network Creating User accounts & assigning rights Managed Printer Operations Taking the backup such as Daily, Weekly, and Monthly of all the servers Provide support for local LAN network Networking solutions: Cabling, Crimping  Assembling of new computers & upgrade of old computers Repairing of all computer and hardware peripherals Updating windows patches, Antivirus



Mask Enterprise

• Hardware Engineer

  • Aug 2009 - Dec 2010

  Computer Hardware Technician• Set up and troubleshoot popular networks• Fix standalone PC problems• Work with wires and cables to ensure proper setting up of complex networks• Diagnose problems using specific tools• Install, test and maintain a variety of personal computing and network systems• Compile and record all procedures• Ensure complete inventory of related supplies is maintained• Assembling and disassembling of Computers