Experience

Cubefunder

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Credit Underwriter

  • Jul 2023 - Present



Everyday Loans

• United Kingdom
• Financial Services
• 300 - 400 Employee

• Customer Account Manager

  • Aug 2022 - Jul 2023

  Everyday Loans is wholly owned by Non-Standard Finance PLC. Everyday Loans offers unsecured personal loans to UK customers through its network of branches across the UK. We meet customers face-to-face to help people with their financial requirements, offering unsecured loans to homeowners and tenants. We offer personal loans from £1,000 to £15,000. As a Customer Account Manager, I am involved in: ● the whole process of facilitating a loan for customers. ● making an initial sales call from enquiries provided. ● establishing the requirements of the customer and affordability. ● Underwriting. ● processing the loan agreement. ● ensuring that payments are maintained. The role requires: ● strong communication skills ● excellent rapport building on the phone ● having an excellent eye for detail. ● Needing to be Customer Focused ● Strong Communication skills and Confidence ● Self-Development ● Team Work Lender, Underwriter and Collector Show less



Alexander Ash Consulting

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Recruitment Consultant

  • Jan 2022 - Aug 2022

  CHANGE & TRANSFORMATION Programme Director / Programme Manager / Project Manager / Business Analyst / Change Manager / Change Consultant / Change Analyst / Transformation Consultant / Data Analyst / PMO / Enterprise Architect / Solution Architect / Data Architect / Business Architect SECTORS Investment Banking / Wealth Management / Asset Management / Investment Management / Consultancy / Corporate Banking / Commercial / Wholesale Banking / Retail Banking / Transaction Banking / Custodian / Prime Brokerage / Hedge Fund / Brokerage FUNCTION Front Office / Finance / Risk / Operations / Clearing / Collateral / Treasury / IT / Technology / Client Services / Legal & Compliance PRODUCTS Equities / Derivatives / Debt / Credit / Fixed Income / Bonds / Gilts / Rates / Commodities / FX / Futures & Options / Swaps / SBL / Repo / Prime REGULATORY Basel / MiFID / Dodd Frank / EMIR / Vickers / Volcker / IFRS / CRD IV / KIID / FinRep / CoRep / P&L Attribution / Flash P&L / RDR Pivotal change programmes in the market we are involved with: • Finance, Risk and Treasury Change initiatives • STP pieces • Data Quality and Data Warehouse improvement • Cost per Trade • Risk (Market, Credit, Operational) • Enterprise, Business and Risk Architecture • HR Transformation Show less



Intuition IT – Intuitive Technology Recruitment

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Recruitment Consultant

  • Apr 2021 - Jan 2022

  IT'S NOT RECRUITMENT. IT'S BUSINESS TRANSFORMATION. We help businesses align their people, process and technology with their business strategy and vision. Recruitment companies find people who fit the job spec. We find the people that drive the business forward, combining talent with technology to ensure a perfect fit for your CONTRACT and PERMANENT needs. AREAS: • Business Change & Transformation • Cloud & Enterprise • Cyber Sec, Data Analytics & Tech • ERP & Business Intelligence VENDORS & TECHNOLOGIES: Workday, SuccessFactors, ServiceNow, Oracle Cloud, Salesforce, NetSuite, PeopleSoft, SAP, Microsoft, Power BI, Qlik, Tableau, MuleSoft, Pega, AWS, IBM, VMware GLOBAL REACH. A DIVERSE TEAM. A NETWORK OF TALENT. Based in the heart of London’s Tech City, we work within the Enterprise Applications and Emerging Technologies sectors. We work with a network of over 100,000 professionals across Europe. This allows us to swiftly match companies seeking I.T. specialists with some of the most talented individuals in the marketplace. Show less



Alpha Legion group

• London, England, United Kingdom

• Sales Associate

  • May 2016 - Jun 2021

  Alpha legion groups has three main products they advertise and sell; The AI technology to enhance and streamline the trading process for users, Account management where professionals trade on your behalf and Forex trading courses My Roles and responsibilities: • Generating new leads and Referral selling. • Prospecting the new leads. • Scheduling calls with interested prospects. • Running daily Demonstration calls for interested prospects, describing our products and services. • Demonstrating key features and benefits off the Forex trading courses. • Encouraging prospect to sign up to the courses and services. • Onboarding and training new clients. • Communicating market knowledge to new traders • Preparedness by staying aware of market trends • Regularly following up to ensure customers gain maximum value. • Continuously managing customers account. Show less



Lidl GB

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Assistant

  • Aug 2019 - May 2021

  • Assisting customers during in-store check-out process • Ringing up sale, bagging items, requesting price checks, honouring coupons, handling payments. • Inventoried stock & re-ordered when inventory fell to a specific level • Created a positive atmosphere by smiling, greeting and providing a pleasant & friendly experience. • Provided customer service by assisting customer in store and over the phone. • Responded to customer enquires & complaints. • Monitored Sales activities to ensure to ensure customers receive satisfactory service and quality goods. Show less



Tesco

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Assistant

  • Jul 2016 - Jul 2019

  • Giving information to customers and solving their shopping problems • Answering customer enquiries and connecting them to the right department • Selling Lidl products and taking orders • Arranging services for customers • Giving advice on products selection to customers • Greeting and building rapport with customers entering the store • Assisting shoppers to find the goods and products they're looking for • Dealing with customer refunds • Reporting discrepancies and problems to the supervisor • Being aware whilst on duty identify shoplifters and fraudulent credit cards • Staying up to date with special promotions and putting up displays Show less



Halifax

• Banking
• 700 & Above Employee

• Summer Internship

  • Jul 2015 - Aug 2015

  • Maintained high levels of customer care whilst assisting customers with their cash queries.• As it’s a fairly sales-orientated role, contributed towards meeting branch's revenue target by employing skills such thinking on the spot and teamwork.• Sought opportunities to up-sell financial products to existing customers.• Performed basic bank transactions such as: Cashing cheques, Checking statements, Processing payments, Updating account details.

• Summer Internship

  • Jun 2015 - Aug 2015

  • Maintained high levels of customer care whilst assisting customers with their cash queries.• As it’s a fairly sales-orientated role, contributed towards meeting branch's revenue target by employing skills such thinking on the spot and teamwork.• Sought opportunities to up-sell financial products to existing customers.• Performed basic bank transactions such as: Cashing cheques, Checking statements, Processing payments, Updating account details.