Experience

Bahwan Travel Agencies LLC

• Oman
• Travel Arrangements
• 1 - 100 Employee

• Executive - Corporate Sales

  • Jan 2017 - Present

  ** Managing Corporate Travel sales inquiries ** Handling Multiple Corporate sales such as Ministry / Oil & Gas Company / Embassy / Multi national companies etc. ** GDS operated - Sabre / Galileo ** Mastered in Sabre Quebotic / Robotic Ticketing tools ** Experience in ground handling for International Cruise liners (MSC0at Sultan Qaboos Port in Muscat ** Managing Corporate Travel sales inquiries ** Handling Multiple Corporate sales such as Ministry / Oil & Gas Company / Embassy / Multi national companies etc. ** GDS operated - Sabre / Galileo ** Mastered in Sabre Quebotic / Robotic Ticketing tools ** Experience in ground handling for International Cruise liners (MSC0at Sultan Qaboos Port in Muscat



Classic Travel ( Pvt ) Ltd - Expolanka Holdings PLC

• Sri Lanka
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Corporate Consultant – Business Travel

  • Oct 2015 - Jan 2017

  • Ticketing and Reservations (GDS – Amadeus) • Being part of Corporate travel unit team • Liaising with airlines to provide competitive fares and working out shorter routes for passengers • Handling Visa requirements, Hotel Accommodations, issuing Travel Insurances and providing other travel related information. • Assisting in promotional work as and when required and carry out all other duties, assigned by the Management. • Customer Service, after sales service, keeping to Company requirements of profit and incentives. Show less



Sunshine Holdings PLC

• Sri Lanka
• Investment Management
• 100 - 200 Employee

• Asst. Manager – Business (Corporate)

  • Jun 2015 - Oct 2015

  • Heading the Corporate Sales Team • Liaising with Corporate accounts to provide competitive market prices for the local in house products (Travel Agent / Tea Plantation / Healthcare) • Handling Visa requirements, Hotel Accommodations, issuing Travel Insurances and providing other travel related information. • Assisting in promotional work as and when required and carry out all other duties, assigned by the Management. • Customer Service, after sales service, keeping to Company requirements of profit and incentives. Show less



findmyfare

• Sri Lanka
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Asst. Manager - Corporate Clients – Findmyfare.com

  • Apr 2015 - Jun 2015

  • Ticketing and Reservations ( GDS – Amadeus) • Attending to all telephone/email and Corporate sales inquiries • Liaising with airlines to provide competitive fares and working out shorter routes for passengers • Handling Visa requirements, Hotel Accommodations, issuing Travel Insurances and providing other travel related information. • Assisting in promotional work as and when required and carry out all other duties, assigned by the Management. • Customer Service, after sales service, keeping to Company requirements of profit and incentives. Show less



Emirates

• United Arab Emirates
• Airlines and Aviation
• 700 & Above Employee

• Customer Sales and Service Agent – EK Telephone Sales

  • Oct 2013 - Jan 2015

  • Ticketing and Reservations (Global Contact Centre) • Attending to all telephone sales enquiries ( USA / Europe / Africa / Australia / GCC / East Asia ) • Liaising with airlines to provide competitive fares and working out shorter routes for passengers • Handling Visa requirements and providing other travel related information. • Assisting in promotional work as and when required and carry out all other duties, assigned by the Management. • Customer Service, after sales service, keeping to Company requirements of profit and incentives. Show less



Hayleys Travels (Pvt.) Ltd.

• Sri Lanka
• Travel Arrangements
• 1 - 100 Employee

• Junior Executive – Cooperate Sales at Hayleys Travels

  • Jan 2012 - Aug 2013

  • Ticketing and Reservations (GDS – Amadeus) • Attending to all telephone/email and Cooperate sales enquiries • Liaising with airlines to provide competitive fares and working out shorter routes for passengers • Handling Visa requirements, Hotel Accommodations, issuing Travel Insurances and providing other travel related information. • Assisting in promotional work as and when required and carry out all other duties, assigned by the Management. • Customer Service, after sales service, keeping to Company requirements of profit and incentives. Show less



The Edge Group Pvt Ltd

• Sri Lanka
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Supervisor at The Edge Group pvt Ltd / BPO for Mihin Lanka pvt Ltd

  • Mar 2009 - Oct 2011

  • Overlooking and handling the Call centre & ticket office operations • Ticketing and Reservations • Preparing and finalizing Sales reports and monthly staff rosters. • Conducting Airline Ticketing training sessions within the organization. • Handling the Airline Reservation system (MARS) Helpdesk Hotline • Overlooking and handling the Call centre & ticket office operations • Ticketing and Reservations • Preparing and finalizing Sales reports and monthly staff rosters. • Conducting Airline Ticketing training sessions within the organization. • Handling the Airline Reservation system (MARS) Helpdesk Hotline



Expolanka Holdings PLC

• Sri Lanka
• Financial Services

• Customer Services Officer at Expo Aviation (Pvt) Ltd

  • Jan 2008 - Dec 2008

  (Ticketing & Reservations, Call Center & Cargo) • In charge of the Ticketing & Reservations, Call centre and Cargo departments. • Reporting daily updates to the management. • Overlooking and handling the ticket office operations, office maintenance and staff welfare supervision. • Preparing monthly staff rosters, Daily cargo manifests and flight load reports. (Ticketing & Reservations, Call Center & Cargo) • In charge of the Ticketing & Reservations, Call centre and Cargo departments. • Reporting daily updates to the management. • Overlooking and handling the ticket office operations, office maintenance and staff welfare supervision. • Preparing monthly staff rosters, Daily cargo manifests and flight load reports.