Director of Operations at Support Ontario Youth

• Apr 2022 - Present

We work in the skilled trades space to help streamline and modernize apprenticeships. We also provide scholarship and other financial supports, mentorship and guidance to employers and apprentices, and strive to be a clear and transparent resource for anyone looking to enter, or be involved in, the skilled trades in Ontario. Please reach out if you have any questions at all.

Manager, Operations

• Mar 2018 - Present

Managing operations of a new charity that advocates for apprentices, and change within the apprenticeship system.

Manager, Communications and Marketing

• Sep 2014 - Mar 2018

• Editor-in-Chief of Dialogue (quarterly to members and industry professionals), source and manage content and the overall production of the magazine • Online editor and content curator for www.oel.org (MemberClicks) • Create and distribute five internal communication pieces on various platforms (News Items, OEL Weekly News, Contractor Committee Newsbriefs, Safety Communications Bulletin and Chapter Leaders Newsletter) • Collaborate and create targeted marketing materials to communicate the associations value to the industry and potential and existing members • Event support of annual conference (annual general report, script writing, production), chapter leaders conference, provincial events and chapter level golf tournaments and meetings • Manage chapter members lists, source venues, find speakers, create posters, email blasts, process payments and manage websites and social media circle on members-side of the website (elists, circles, online forums, online meeting rooms, etc.) Show less

Public Relations and Event Marketing Specialist - Communications

• Mar 2014 - Apr 2014

• Developed and planned social and traditional media communication strategies for local and community, charity and CityEvents functions and online profiles • Created media briefings, summaries, news releases, media alerts, matte stories, coverage reports, media kits, etc. • Researched and sourced suppliers (entertainment, venues, catering, décor etc.) • Responsible for overseeing on-site event execution (breakfasts, luncheons, galas, awards, corporate) • Developed and planned social and traditional media communication strategies for local and community, charity and CityEvents functions and online profiles • Created media briefings, summaries, news releases, media alerts, matte stories, coverage reports, media kits, etc. • Researched and sourced suppliers (entertainment, venues, catering, décor etc.) • Responsible for overseeing on-site event execution (breakfasts, luncheons, galas, awards, corporate)

Orientation Co-Chair for Lakeshore and Orangeville Campuses

• May 2013 - Apr 2014

• Volunteer management: recruit, encourage and organize over 170 orientation volunteers • Event Management: logistics and planning of Fall 2013 and Winter 2014 orientation• Internal Communications: developed content presentations for training and workshops • Developed, designed and executed confidence programs for volunteers which included reward buttons, trophies, peer-to-peer recognition and incentives such as orientation stars • Budgeted, planned and organized events, socials and team builders such as;• STOMP Along with Team Rhythm Works• The first ever, “Humber Games 2013,” and • Volunteer Appreciation Event Show less

Senior Peer Mentor and Social and Programming Committee Chair

• Sep 2012 - Apr 2014

• Manage team of volunteer mentors • Coach mentors in leadership training and campus knowledge• Support volunteer peer mentors on interaction and engagement with first-year students• Work with senior mentors to develop new engagement strategies• Chair social and programing committee and newsletter and communication committee

Public Relations Intern

• Jan 2014 - Feb 2014

• Public relations support for multi-national brands that include: Microsoft (Xbox, Surface, Windows and corporate), Canada Dry Motts (Canada Dry Ginger Ale, Motts Fruitsations, Garden Cocktail, Clamato and Crush), Labatt (Bud Light, Budweiser, Labatt Blue, Stella and Keith's) and Subway • Detailed media monitoring coverage reports (Google and FPInformart) • Research, create and update media and influencers lists (CNW, IMDB and Twitter) • Weekly and monthly social media recaps (Sysomos and Facebook) • Wrap reports (MRRP and social media) • Media and influencer briefings/reports • Media and influencer kits (source, assemble and mail out) • Event support for company's exclusive "Love In" event Show less

Event Coordinating Manager

• Apr 2011 - Feb 2012

• Hired, trained and managed service, kitchen and back of house staff • Managed operations and administration including scheduling, reports, inventory, organization and customer service • Ran weekly event meetings with coordinators, kitchen, management and crew • Communicated with third-party vendors for all on-site events • Hired, trained and managed service, kitchen and back of house staff • Managed operations and administration including scheduling, reports, inventory, organization and customer service • Ran weekly event meetings with coordinators, kitchen, management and crew • Communicated with third-party vendors for all on-site events

Administrative Support

• Nov 2010 - Apr 2011

Croupier

• Oct 2008 - Jun 2009

VIP host

• Oct 2008 - Apr 2009

Club duties and training included, but were not limited to; VIP and promotions host, reception, bottle shop, gaming, cashier, restaurant, bar, café, keno and TAB. Club duties and training included, but were not limited to; VIP and promotions host, reception, bottle shop, gaming, cashier, restaurant, bar, café, keno and TAB.

VIP Host

• Oct 2008 - Apr 2009

Boxman, Pit Boss, Supervisor and Croupier

• Jun 2007 - Mar 2008

Supervisor, Croupier, Host

• Jan 2004 - May 2007

Same company as Royal Caribbean International Same company as Royal Caribbean International

Supervisor, Croupier, Host

• May 2002 - Dec 2003

Celebrity Cruises parent company Celebrity Cruises parent company

Pit Boss, Croupier

• Aug 2001 - Mar 2002

Pit Boss, Croupier

• Feb 1999 - Jul 2001

Assistant Manager/Key Holder

• Sep 1996 - Sep 1999

- Achieved optimal efficiency levels through effective scheduling of staff - Open and closing of stores - Balancing end of day, week and month - Nightly reports - Responsible for inventory on a quarterly basis - Helped in recruiting, hiring and training of staff - Achieved optimal efficiency levels through effective scheduling of staff - Open and closing of stores - Balancing end of day, week and month - Nightly reports - Responsible for inventory on a quarterly basis - Helped in recruiting, hiring and training of staff

Intern - Administrative Assistant (Work Experience)

• Jan 1997 - Jun 1997

Box Office, Usher, Concessions, Cashier and Ramp

• Apr 1993 - Apr 1997

Intern - Public and Government Affairs (Work Experience)

• Sep 1996 - Dec 1996