Experience

Joybyte

• United States
• Advertising Services
• 1 - 100 Employee

• Account Executive

  • Nov 2022 - Present

  Provide competitive sales analysis for DTC brands looking to stand out, create better content, grow their audience, and increase sales on social media. Provide competitive sales analysis for DTC brands looking to stand out, create better content, grow their audience, and increase sales on social media.



Huong Forrest Photography/Design by Huong LLC

• Owner/Professional Photographer

  • Dec 2003 - Present

  •Communicated with prospective clients and clients to understand their needs for their photo session, timeline and end products.•Worked well under pressure given the various situations presented as a photographer–newborn session where a baby may not be sleepy, family session with multiple young clients who may not feel like cooperating, corporate events where blending in is necessary, extended family sessions and weddings where timelines are crucial and being adaptable is a must as the day unfolds.•Used artistic and technical skills to capture, create and present a finished product to each client.•Displayed patience and attention to detail from every step of the planning process, session and gallery presentation.



Washoe County School District

• United States
• Education Management
• 700 & Above Employee

• Substitute Teacher

  • May 2018 - Present

  •Public speaking through instructing and presenting to students and peer teachers and administrators.•Developed and implemented a training strategy with corresponding curriculum to achieve organization’s goals.•Time management, including organization, prioritization, goal-setting, planning and communication.•Planned, coordinated, and executed annual events for over 600 attendees per event, including vendor management, marketing promotions and event itineraries.•Performed one-on-one coaching with clients that required customized training tailored to individualized learning types.•Conducted performance gap analysis to assess current state and prioritize performance issues based on organizational goals.•Worked under pressure.•Managed the social and emotional well-being of many different students.

• Assistant Track And Field Coach

  • Apr 2022 - Jun 2022



It Works! Global

• United States
• Retail Health and Personal Care Products
• 700 & Above Employee

• Brand Ambassador/Independent Distributor

  • Nov 2012 - Present

  •Garnered new accounts, built relationships, and guided a sales team of 2K team members for a home-based business.•Recruited hundreds of prospective customers and Brand Ambassadors annually by utilizing social media, relationship building, and networking.•Served as a leading Brand Ambassador and promoted and marketing health and wellness products to users on multiple digital media platforms.•Led quality communication, full-lifecycle customer service support, and product presentation for each customer and team member.•Orchestrated diversified organizational and industry-related development events and seminars. •Developed and cultivated relationships with area event vendors.•Offered outstanding rapport with clients to maintain existing business and increase month-to-month sales.•Facilitated the entire sales cycle to ensure customer loyalty and maximize results and customer satisfaction.•Designed and implemented new strategies to increase sales. •Grew business to achieve top company rank within Y2 business.



VIPKid

• United States
• E-Learning Providers
• 700 & Above Employee

• English Second Language Teacher

  • Apr 2018 - Oct 2021



Fangirl Sports Network

• United States
• Online Audio and Video Media
• 1 - 100 Employee

• On-Air Talent, Digital Producer and Social Media Manager

  • Jun 2018 - Mar 2020

  •Responsible for taking brand new Twitter, Instagram and Facebook accounts and grew the audience and community on each platform. •Created weekly NFL game previews, team updates and postgame conversations where I would interact with followers and keep them informed throughout the team’s season.•Produced and anchored live videos on Facebook, Twitter and Instagram highlighting the critical news about the team. •Engaged with fans and the community constantly through Twitter, Instagram and Facebook to build a broader audience and serve as an informational resource.



John Ascuaga's Nugget Resort Casino

• Corporate Travel & National Sales Director

  • Apr 2011 - Jul 2013

  •Excelled at interpersonal communication and problem solving in working as a team, communicating with customers, delegating duties, and sharing feedback.•Networked, generated and followed up on leads from businesses and corporations traveling through Reno and Sparks, Nevada.•Leveraged verbal and written communication and customer service skills to assist customers throughout their stay.•Met and surpassed booking goals consistently. •Excelled at interpersonal communication and problem solving in working as a team, communicating with customers, delegating duties, and sharing feedback.•Networked, generated and followed up on leads from businesses and corporations traveling through Reno and Sparks, Nevada.•Leveraged verbal and written communication and customer service skills to assist customers throughout their stay.•Met and surpassed booking goals consistently.



Eldorado Hotel Casino

• National Sales Manager

  • Feb 2009 - Mar 2011

  •Excelled at interpersonal communication and problem solving in working as a team, communicating with customers, delegating duties, and sharing feedback.•Networked, generated and followed up on leads from businesses and corporations traveling through Reno and Sparks, Nevada.•Leveraged verbal and written communication and customer service skills to assist customers throughout their stay.•Met and surpassed booking goals consistently.

• Catering & Convention Services Manager

  • Aug 2007 - Feb 2009

  •Excelled at interpersonal communication and problem solving in working as a team, communicating with customers, delegating duties, and sharing feedback.•Networked, generated and followed up on leads from individuals, businesses and corporations.•Planned, organized, supervised, and administered the catering operations for intimate groups of 10 to large groups of 1,200 for dinner parties, retirements, athletic banquets, weddings and large themed casino events.•Provided excellent customer service by understanding clients’ needs, developing relationships, and ensuring an exceptional customer experience.

• Special Events Coordinator/Supervisor

  • Mar 2006 - Aug 2007

  •Planned, organized and managed all aspects of small to large-scale public events throughout the casino, including budgeting, vendor selection and management, marketing and event execution.•Coordinated with various departments internally, as well as outside vendors and contractors to secure logistics such as lighting, furniture, transportation, security, set up, city licenses, etc.•Coordinated with vendors on set up day of events; ensured that everything was in place before guests arrived.•Supervised staff during events to ensure that they were properly trained on procedures and etiquette.•Ensured that all safety regulations were followed at venues.•Pulled reports and data and compiled profit and loss statements following every event to analyze the success of each event.



Kansas City Chiefs

• United States
• Spectator Sports
• 300 - 400 Employee

• Professional Cheerleader & Ambassador

  • Apr 2004 - Mar 2006



University of Central Missouri

• United States
• Higher Education
• 700 & Above Employee

• Technical Project Coordinator

  • Apr 2004 - Mar 2006

  •Managed the day-to-day calendar and scheduling of the Assistant Director of Technical Projects.•Maintained open communication about ongoing technical projects by writing and editing announcements sent to all faculty and staff.•Maintained a database of the inventory of computers on campus, including the physical inventory process every year.•Supported and filled in at the IT Help Desk as needed.•Assisted with the pricing and ordering of computer parts as needed for equipment upgrades and replacements.