Biologics Account Manager

• Oct 2022 - Present

Biologics Account Representative

• Jan 2022 - Oct 2022

Associate Sales Representative

• Apr 2019 - Jan 2022

Assistant Branch Rental Manager

• May 2018 - Feb 2019

Managed over $50 million in vehicle inventory and 122 employees at the largest airport operation in Virginia for Enterprise, National and Alamo Rent A Car. Lead the state of Virginia in increased profits by $120/car over the prior fiscal year by developing and implementing a competitive sales culture. Increased Emerald Club customer service ranking from #55 nationally in August of 2018 to #15 by October 2018. Forecasted, planned and executed branch strategies on daily basis to accomplish branch profitability goals. Delivered performance updates for employees to upper management and processed reviews of employees to highlight successes and failures. Analyzed daily and monthly revenue and expense reports pertaining to the branch to reach sales and service goals. Managed and mentored 20+ "Best of the Best" management trainees and management assistants.

Management Assistant

• Aug 2017 - May 2018

Top 25% sales performer every month in Sioux Falls, SD & Norfolk, VA. Developed high-impact outside sales plan to capitalize on new and current business opportunities. Created and maintained branch operational plans to drive profitability and growth each month. Improved customer service by listening to customer feedback and prioritizing long-term business goals. Responsible for building relationships for new and current business accounts to further increase our referral number each month.

Management Trainee

• Nov 2016 - Aug 2017

Loan Servicing Specialist II

• Aug 2016 - Nov 2016

Responsible for GAP Insurance, Vet Loan Payments, and Habitat for Humanity accounts. Collaborated with the compliance department to eliminate procedural errors and margin breaks. Answered telephone inquiries on banking products including checking, savings, loans and lines of credit. Responsible for training new employees and interns in the loan department.

Loan Servicing Specialist

• Mar 2016 - Aug 2016

Shore Tankerman

• Jul 2015 - Mar 2016

Completed AccuTRANS Tankerman School - Certified in Dangerous Liquid/Liquefied Gas cargoes. Served as the person-in-charge of critical operations, with the responsibility of protecting the environment by ensuring the safe transfer of petrochemicals to barges. Completed AccuTRANS Tankerman School - Certified in Dangerous Liquid/Liquefied Gas cargoes. Served as the person-in-charge of critical operations, with the responsibility of protecting the environment by ensuring the safe transfer of petrochemicals to barges.

Student Assistant Baseball Coach

• Aug 2014 - May 2015