Experience

ASPIRE DERMATOLOGY

• United States
• Medical Practices
• 1 - 100 Employee

• Medical Office Representative

  • Jun 2022 - Present

  Excelled at responsibility of answering and directing calls Collected necessary demographic information from patients for the providers to ensure smooth office flow Maintained office cleaniness and organization standards Mastered the tool of Microsoft Excel through creating daily spreadsheets for the office Became a dependable employee whilst always maintaining patient confidentiality Excelled at responsibility of answering and directing calls Collected necessary demographic information from patients for the providers to ensure smooth office flow Maintained office cleaniness and organization standards Mastered the tool of Microsoft Excel through creating daily spreadsheets for the office Became a dependable employee whilst always maintaining patient confidentiality



The Aviary Restaurant

• Swansea, Massachusetts, United States

• Server

  • Jul 2021 - Present

  Built personable relationships with customers in the restaurant Maintained standards of excellent customer service while experiencing high volume operations Demonstrated clear communication skills with coworkers and clientele Built personable relationships with customers in the restaurant Maintained standards of excellent customer service while experiencing high volume operations Demonstrated clear communication skills with coworkers and clientele



Bridgewell Headquarters

• Peabody, MA

• Quality Assurance Intern

  • Jan 2021 - May 2021

  Prepared periodic and annual QA and Outcomes report through managing annual Satisfaction Survey Thoroughly gathered, graphed and analyzed satisfaction data whilst maintaining confidentiality and utmost professionalism Familiarized and mastered the tool of Microsoft Excel Prepared periodic and annual QA and Outcomes report through managing annual Satisfaction Survey Thoroughly gathered, graphed and analyzed satisfaction data whilst maintaining confidentiality and utmost professionalism Familiarized and mastered the tool of Microsoft Excel



Center of Academic Excellence, Salem State University

• Test Proctor

  • Sep 2019 - Mar 2020

  Administered Accuplacer tests to Salem State studentsPunctual for each test section and maintained confidentiality and testing standards set up within the Salem State University Accuplacer guidelinesTransferable skills: AttendanceBeing punctual Taking a lead role

• Peer Tutor

  • Sep 2019 - Dec 2019

  Assisted fellow students in the Healthcare program with their studies in the following classes: Healthcare in the U.S, Healthcare Seminar, Healthcare Writing. Transferable skills: Empathy and patienceTaking a lead role in teaching



NEWPORT CREAMERY LLC

• United States
• 1 - 100 Employee

• Waitress

  • Jun 2018 - Aug 2019

  Mastered in-depth training for proper food handling and serving techniques, and proper equipment cleaning processes Memorized and mastered the restaurant’s menu Excelled in time management with a total of 5-7 booths at once Operated credit card terminals for customer, successfully completed cash transactions and managed change to customers Transferable skills: Customer satisfaction Time management Mastered in-depth training for proper food handling and serving techniques, and proper equipment cleaning processes Memorized and mastered the restaurant’s menu Excelled in time management with a total of 5-7 booths at once Operated credit card terminals for customer, successfully completed cash transactions and managed change to customers Transferable skills: Customer satisfaction Time management



Friendlys

• United States
• 1 - 100 Employee

• Hostess

  • 2018 - 2019

  Set the tone of the restaurant through excellent customer service and greeting of customers Coordinated and organized sections of restaurant to follow waitress rotation, ensured all tables were bussed and set for new customers Built up experience in the restaurant setting to pursue a waitressing position in the future Transferable skills: Teamwork Setting the tone of the company Dependability and reliability Set the tone of the restaurant through excellent customer service and greeting of customers Coordinated and organized sections of restaurant to follow waitress rotation, ensured all tables were bussed and set for new customers Built up experience in the restaurant setting to pursue a waitressing position in the future Transferable skills: Teamwork Setting the tone of the company Dependability and reliability



Price Rite Supermarket

• United States
• Food Production
• 300 - 400 Employee

• Cashier

  • 2016 - 2017

  Mastered cashier certification training Opened and closed the registers, at times worked as the only cashier in the store Effectively operated the cash register with constant long lines, under intense stress of efficiency Responsible for inventory and shelf stocking, solved customer problems and complaints through implementing excellence customer service skills Awarded for efficiency on the items per minute scale Transferable skills: Efficiency Time management Mastered cashier certification training Opened and closed the registers, at times worked as the only cashier in the store Effectively operated the cash register with constant long lines, under intense stress of efficiency Responsible for inventory and shelf stocking, solved customer problems and complaints through implementing excellence customer service skills Awarded for efficiency on the items per minute scale Transferable skills: Efficiency Time management