Client Success Manager

• Sep 2022 - Present

Marketing Coordinator

• Jul 2020 - Jul 2022

Managing and coordinating all marketing, conferences and events, advertising, social media and promotional materials for every division of our turf company. Working closely with the Marketing Manager, Sales & Marketing Director, Business Directors, and the entire sales team regarding marketing efforts and strategies that differed by brand.Evaluating marketing efforts and lead creation via Google Analytics with the assistance of an SEO Company. Developing digital content for blogs, social media, websites, nurturing campaigns and email blasts. Build and design landing pages for nurturing campaigns and other marketing pushes.Event coordinating for yearly brand conferences. Responsibilities include budgeting, hotel research, booking, catering and marketing material preparation for 100+ people yearly.Maintain and update content on all company websites, including images, literature and videos. Responsible for designing the overall layout and aesthetic for websites. Duties also include backend and frontend building webpages or entire websites, meeting with brand directors to review website layouts or refine their designs and running tests to preview UX and website features for mobile and SEO needs.

Marketing Support Specialist

• Jul 2020 - May 2021

• Work closely with the Marketing Coordinators and Business Directors to design and advertise products, research, campaigns, web pages, finished fields and more, while following brand standards.• Analyze market and web data on a national level to help understand traffic and trending interest.• Provide potential leads to Business Directors and Account Managers -gathered from website/email data.

Graphic Designer

• Oct 2017 - Jul 2020

• Create and produce graphic designs, graphic assets, animations and other collateral for digital media, web, email, social media, events, campaigns and print media.• Work closely with clients to create a vision, conceive designs, and consistently meet deadlines and requirements to maximize their money, experience, and outreach.

Web Designer

• Oct 2017 - Jul 2020

• Design corporate websites that effectively communicate and reflect the client’s brand and messages. Worked closely with developers to ensure that front-end and back-end elements work together as expected. Properly made websites SEO friendly and user friendly on desktop, mobile devices and tablets.

Contract Administrative Assistant

• May 2017 - Oct 2017

Assisting contract administrators and supervisors to effectively enforce contracts made with suppliers, customers, vendors, employees or government agencies. Prepared contract documents, set up meetings for the manager, communicate with contractors and maintain contract files. In addition, would aid in research and analytics to measure the benefits of practicing proper equipment maintenance in order to save cost in the long run. Assisting contract administrators and supervisors to effectively enforce contracts made with suppliers, customers, vendors, employees or government agencies. Prepared contract documents, set up meetings for the manager, communicate with contractors and maintain contract files. In addition, would aid in research and analytics to measure the benefits of practicing proper equipment maintenance in order to save cost in the long run.

Corporate Account Manager

• Feb 2015 - Apr 2017

Responsible for corporate sales and customer relations with national brands such as Nike, GAP, and Hanes. Provided insights into internal operations, production timelines and printing capabilities. Responsibilities include: meet with clients to understand needs and requirements; develop and make sales presentations; create bids for approval by plant manager; obtain price quotes and estimated material delivery times; review design specifications and troubleshoot issues; use computer software to finalize designs; work with overseas locations; monitor quality; perform research and development to support upcoming projects.

International Liaison

• Feb 2015 - Apr 2017

Coordination between US and Chinese operations for the company during major project bids. Formed partnership and maintain a relationship with a printing company in the Dominican Republic. Monitored printing quality of major project test runs. Provide sales with the raw cost of each product to win bids without losing money. Gained knowledge of new equipment (in China) then train employees (in the US).

Asst to General Manager

• Feb 2015 - Jan 2016

Previous Positions with Maxim Label and Packaging- High PointAssistant to the General Manager: (Maxim - High Point, NC)Assisted the General Manager in overseeing day-to-day operations. Managed printing production orders to meet deadlines. Developed innovative ideas to improve competitiveness and efficiency in the retail packaging industry. Extensively calculated pricing structures to evaluate ROI timelines.Assist in overseeing print projects from initial phase of reviewing client requirements to final stages of production and distribution. This broad-based experience in all facets of the printing industry has taught me technical, business, and interpersonal skills that will serve me well in my future endeavors.

Graphic Designer

• Jan 2013 - Dec 2014

Developed Specialized Graphics for Recruits and Social Media Using Photoshop and Photography. Giving Recruits and Fans a more personal and “in-touch” feel with Clemson Football. Clemson was Top 10 in Recruiting last year and Ranked in the Top 3 in the Nation for Recruiting. My position helped with that and the experience allowed me to learned what it takes to get there. Developed Specialized Graphics for Recruits and Social Media Using Photoshop and Photography. Giving Recruits and Fans a more personal and “in-touch” feel with Clemson Football. Clemson was Top 10 in Recruiting last year and Ranked in the Top 3 in the Nation for Recruiting. My position helped with that and the experience allowed me to learned what it takes to get there.

Intern (Estimator, Inventory, Production Manager)

• Aug 2012 - Dec 2012

A six-month internship with a 93Million$ company. Every few weeks I would be assigned to a different department, until I experienced each position and Department they offered. These include: Estimating, Inventory Management, Purchasing, Scheduling, Production Management (CSR), Prepress, Screen Press Management and Operator, Digital Press Management and Operator, Kit Packing Management and Operator, and Warehouse Management. A six-month internship with a 93Million$ company. Every few weeks I would be assigned to a different department, until I experienced each position and Department they offered. These include: Estimating, Inventory Management, Purchasing, Scheduling, Production Management (CSR), Prepress, Screen Press Management and Operator, Digital Press Management and Operator, Kit Packing Management and Operator, and Warehouse Management.

Independent Sales

• May 2011 - Jul 2011

I worked 80hrs/ week selling children's books door to door. Learning Time management, staying motivated (self), and not taking no personally.Unfortunately I was in a terrible car accident and decided to head home for the rest of the summer to enjoy loved ones for the remaining month of the summer. I worked 80hrs/ week selling children's books door to door. Learning Time management, staying motivated (self), and not taking no personally.Unfortunately I was in a terrible car accident and decided to head home for the rest of the summer to enjoy loved ones for the remaining month of the summer.