Experience

Legend Homes

• United States
• Real Estate
• 1 - 100 Employee

• Customer Service Representative

  • Oct 2021 - Present



Enterprise Car Sharing & Rental

• Netherlands
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Management Trainee Program

  • Apr 2021 - Sep 2021

  Tasked with providing excellent customer service, while building customer relationships. Selling insurance and upgrades on car rentals. Managing car fleet for upcoming and potential car rental customers while in the middle of a car shortage. Responsible for dealing with backend tasks like calling customers to deal with expenses, upcoming rentals, and other potential questions. Tasked with providing excellent customer service, while building customer relationships. Selling insurance and upgrades on car rentals. Managing car fleet for upcoming and potential car rental customers while in the middle of a car shortage. Responsible for dealing with backend tasks like calling customers to deal with expenses, upcoming rentals, and other potential questions.



Houston Texans

• United States
• Spectator Sports
• 300 - 400 Employee

• Digital Account Representative

  • Jul 2018 - May 2021

  Lead account management for all aspects of ticketing and customer service for club level on Houston Texan games days. Responsible for taking calls mid game week from ticketholders to answer their questions and concerns Lead account management for all aspects of ticketing and customer service for club level on Houston Texan games days. Responsible for taking calls mid game week from ticketholders to answer their questions and concerns



Chase

• United States
• Financial Services
• 700 & Above Employee

• Associate Banker

  • Jun 2019 - Jun 2020

  Provided bank services on daily average to 150 customers with the target to deliver timing and exceptional service, responsibly for daily cash balance of $25,000 limit Provided bank services on daily average to 150 customers with the target to deliver timing and exceptional service, responsibly for daily cash balance of $25,000 limit