Hung Nguyen

Business Intelligence Specialist at FPT Corporation
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Contact Information
Location
Brisbane, Queensland, Australia, AU
Languages
  • English Professional working proficiency
  • Vietnamese Native or bilingual proficiency

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Trân Châu Đặng

After three years partnership, I recommend Hung for social data analytics and management. He is a senior in using social listening platform in analyzing trends, campaigns, contents for business growth. We have built up the system of social listening reports and API services to transfer social data.

Tram Tran

I would recommend Hung for social data management and analysis. He is an expert in using and optimizing social listening data for tracking and monitoring marketing campaigns, analyzing market and competitors, understanding customer insights. He have also successfully integrated our data platform into his company's BI system for business insights.

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Credentials

  • Google Data Analytics Certificate
    Coursera | Google
    Oct, 2021
    - Sep, 2024
  • Artificial Intelligence in Marketing
    Coursera
    Sep, 2021
    - Sep, 2024
  • Digital Marketing Analytics in Practice
    Coursera
    Sep, 2021
    - Sep, 2024
  • Certificate of Media Communication in Digital Era
    Học viện doanh nhân MVV Academy
    Oct, 2019
    - Sep, 2024
  • Big Data Foundations - Level 1
    IBM Services
    May, 2019
    - Sep, 2024
  • Hadoop Foundations - Level 1
    IBM Services
    May, 2019
    - Sep, 2024
  • Spark - Level 1
    IBM Services
    May, 2019
    - Sep, 2024
  • Google Tag Manager Fundamentals
    Google analytics
    Mar, 2022
    - Sep, 2024

Experience

    • Vietnam
    • Information Technology & Services
    • 200 - 300 Employee
    • Business Intelligence Specialist
      • Aug 2019 - Present

      • Responsible for developing the business intelligence system of marketing and communication, automating all types of reports at the corporation level, and managing the quality of information to support data-driven decision making and business strategies at the corporate department of marketing and communication. • Develop and maintain the BI system of Dashboards and KPIs for monitoring and managing the corporate internal and external communication, marketing and sales campaigns. Review performance and analyze operations to deliver insights and recommendations for improving operational efficiency and optimizing campaign performance. • Analyze external and internal data for planning and setting targets in communication strategy, marketing and sales campaigns. Regularly analyze operations and targets to provide summaries and actionable insights for leaders. • Develop and maintain the system of management information and documentation to support business operation and execution. Automate repetitive processes with soft robots and tools, and then train to build team capacity. • Coordinate with business units and internal departments to collect data and update the Data Warehouse. Develop data collection and analysis processes to optimize the efficiency and quality of data and statistics. • Work with IT, BUs and Operations to develop solutions and tools for communication, marketing and sales campaigns. • Take in charge of periodical reports (daily, weekly, monthly, quarterly, half-yearly, yearly) such as Communication, Brand Health Checks, Customer insights, Social Listening, Market and Competition to Leaders, COO and BOM. • Perform other duties and responsibilities.

    • Vietnam
    • Telecommunications
    • 700 & Above Employee
    • Big Data Analyst
      • Jun 2019 - Jul 2019

      • Analyzing and mining large-scale structured and unstructured data sources to find key insights • Interpret data, synthesize results using statistical techniques and other Machine Learning data mining techniques • Identify, analyze, and interpret trends or patterns in complex data sets • Collaborating with Data Scientist to extract a lot of user features from big data telecom streaming and social network data • Work with clients to analyze their data requirement and provide business & information needs • Perform other duties and responsibilities

    • Founder
      • Feb 2018 - 2019

      • Build business strategy, brand and develop business planning 2018 – 2020 • Conduct market research based on HiAIrobo products and services to determine target markets & maximize sales and profits • Design & build computer programs for collecting data, minimizing the cost of sales, setting prices, estimating sales and profits • Develop, host and run e-store HiAIrobo.com using open source e-commerce platform, manage sales and customer databases, and integrate to the platforms such as Google Ads and Google Analytics to maximize sales. • Build & perform e-commerce marketing and advertising campaigns using Google Ads and social media (Facebook Ads, Zalo Ads), e-commerce platforms (Sendo, Shopee, Lazada), online publishing platform (Medium), and content marketing • Run affiliating marketing programmes (Amazon, Alibaba) and drop shipping business • Perform other duties and responsibilities

    • Economic and Policy Analyst
      • Mar 2016 - Jun 2017

      • Analyze and evaluate the impact of the world economy on Vietnam • Review macroeconomics, analyze fiscal and monetary policies in the Americas, focusing on the U.S. • Make America’s Economic Reports (monthly, quarterly, annually), focusing on the U.S. economy • Review macroeconomics, analyze fiscal and monetary policies in Southwest Asian economies, focusing on India • Review legislation and policies, write policy commentaries, and evaluate the effects of existing policies on bilateral trade between Vietnam and the Americas (focus on the U.S.) and Southwest Asian economies (focus on India) • Prepare written reports, analyses, briefings for policies and conferences • Perform adhoc duties and reports as assigned

    • Government Administration
    • 1 - 100 Employee
    • Risk Management Analyst, the Department of Risk Management
      • May 2015 - Feb 2016

      • Make monthly market and macroeconomic risk reports • Analyze risk management related to macroeconomic risks, market and competitive risks• Manage market & macroeconomic risks• Design & build Risk Profiles for subsidiaries and consolidation• Design & build Proformas, Indexes, and KPIs/KRIs for subsidiaries and consolidation

    • Business Intelligence Analyst, Centre for Business Strategy Studies
      • Nov 2014 - Apr 2015

      • Make periodical macroeconomic reports, risk management reports, and strategic business reports• Analyze and forecast macroeconomic indicators (e.g., exchange rate, inflation, interest rates), market supply & demand (e.g., total supply of apartments and condos, occupancy rate of hotels and resorts, rental and property prices) • Monitor and evaluate the impacts of macroeconomics and policies on the core business sectors of Vingroup• Maintain, update and develop the Real Estate and Macroeconomic Databases for analyzing and researching purposes• Design surveys, build questionnaires, analyze and visualize the collected data such as consumer satisfaction and preference • Adhoc reporting data analysis and adhoc business intelligence analysis

    • Vietnam
    • Higher Education
    • 200 - 300 Employee
    • Research and Teaching Assistant
      • Feb 2012 - Jul 2014

      • Teaching assistant at the Faculty of Economics, and research assistant at the Institute of Public policy and Management • Teaching assistant for the mini course of Applied Econometrics hosted by Asia-Pacific Institute of Management • Participate in the research projects of monetary and fiscal policies, economic growth and poverty in Vietnam • Support student management and prepare related materials for the MDE program (Intake 21) • Teaching assistant at the Faculty of Economics, and research assistant at the Institute of Public policy and Management • Teaching assistant for the mini course of Applied Econometrics hosted by Asia-Pacific Institute of Management • Participate in the research projects of monetary and fiscal policies, economic growth and poverty in Vietnam • Support student management and prepare related materials for the MDE program (Intake 21)

    • Vietnam
    • Government Administration
    • 1 - 100 Employee
    • Policy Analyst, Agency for Business Registration
      • Jun 2011 - Feb 2012

      • Review legislation and policies, evaluate the effects of existing policies, write policy commentaries • Research & report on a wide array of policy issues related to business registration management • Conduct quantitative & qualitative analysis using National Business Registration Database and publicly available datasets • Preparing written reports, analyses, commentaries, briefings, and memoranda for business registration management agenda • Build the systematic processes and administrative procedures for business registration • Perform adhoc duties and reports as assigned

    • Vietnam
    • Financial Services
    • 1 - 100 Employee
    • Business Analyst Intern
      • Jan 2011 - Jun 2011

      • Design templates for a variety of Macroeconomic and Commodities Reports: Final ones used by the bank • Collect and analyze the policies issued by the Government and SBV that affect the financial and banking sectors • Analyze and forecast key macroeconomic indicators such as GDP, Inflation, Bilateral Exchange Rate and Interest rates • Maintain and update macroeconomic database • Adhoc reporting & analytics and perform other related duties as requested by Chief Economist • Design templates for a variety of Macroeconomic and Commodities Reports: Final ones used by the bank • Collect and analyze the policies issued by the Government and SBV that affect the financial and banking sectors • Analyze and forecast key macroeconomic indicators such as GDP, Inflation, Bilateral Exchange Rate and Interest rates • Maintain and update macroeconomic database • Adhoc reporting & analytics and perform other related duties as requested by Chief Economist

Education

  • Joint Program between NEU (Vietnam) and Erasmus University Rotterdam (Netherlands)
    Master’s Degree, MA in Development Economics
    2013 - 2015
  • National Economics University (NEU) Vietnam
    Bachelor’s Degree, Economic Studies
    2010 - 2011

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