Humberto Cruz Guadarrama
External & Academic Affairs Officer at Consulate General of Israel to the Southwest- Claim this Profile
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English Full professional proficiency
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German Elementary proficiency
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Spanish Native or bilingual proficiency
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Bio
Patrick Murphy
During my tenure as Associate Dean for Research and Graduate Studies in Temple University's Klein College of Media and Communication, Humberto and I worked together to start the "Mexico Chair" program at Temple University's Klein College of Media and Communication. Creating this program, which is the first of its kind between Mexico's AMEXCID and a media and communication program in a major university in the US, was a major achievement and would have been impossible without Humberto's tireless efforts and collaborative approach to institutional initiatives. Throughout the process, Humberto demonstrated drive, creative problem solving and flexibility to get the Mexico Chair agreement completed. He is a true professional and was a pleasure to work with.
LinkedIn User
Humberto and I collaborated together on special projects at the Mexican Consulate in Kansas City. He is professional, easy to communicate with, organized and affable. Humberto always goes above and beyond to make sure projects are creative and successful.
Patrick Murphy
During my tenure as Associate Dean for Research and Graduate Studies in Temple University's Klein College of Media and Communication, Humberto and I worked together to start the "Mexico Chair" program at Temple University's Klein College of Media and Communication. Creating this program, which is the first of its kind between Mexico's AMEXCID and a media and communication program in a major university in the US, was a major achievement and would have been impossible without Humberto's tireless efforts and collaborative approach to institutional initiatives. Throughout the process, Humberto demonstrated drive, creative problem solving and flexibility to get the Mexico Chair agreement completed. He is a true professional and was a pleasure to work with.
LinkedIn User
Humberto and I collaborated together on special projects at the Mexican Consulate in Kansas City. He is professional, easy to communicate with, organized and affable. Humberto always goes above and beyond to make sure projects are creative and successful.
Patrick Murphy
During my tenure as Associate Dean for Research and Graduate Studies in Temple University's Klein College of Media and Communication, Humberto and I worked together to start the "Mexico Chair" program at Temple University's Klein College of Media and Communication. Creating this program, which is the first of its kind between Mexico's AMEXCID and a media and communication program in a major university in the US, was a major achievement and would have been impossible without Humberto's tireless efforts and collaborative approach to institutional initiatives. Throughout the process, Humberto demonstrated drive, creative problem solving and flexibility to get the Mexico Chair agreement completed. He is a true professional and was a pleasure to work with.
LinkedIn User
Humberto and I collaborated together on special projects at the Mexican Consulate in Kansas City. He is professional, easy to communicate with, organized and affable. Humberto always goes above and beyond to make sure projects are creative and successful.
Patrick Murphy
During my tenure as Associate Dean for Research and Graduate Studies in Temple University's Klein College of Media and Communication, Humberto and I worked together to start the "Mexico Chair" program at Temple University's Klein College of Media and Communication. Creating this program, which is the first of its kind between Mexico's AMEXCID and a media and communication program in a major university in the US, was a major achievement and would have been impossible without Humberto's tireless efforts and collaborative approach to institutional initiatives. Throughout the process, Humberto demonstrated drive, creative problem solving and flexibility to get the Mexico Chair agreement completed. He is a true professional and was a pleasure to work with.
LinkedIn User
Humberto and I collaborated together on special projects at the Mexican Consulate in Kansas City. He is professional, easy to communicate with, organized and affable. Humberto always goes above and beyond to make sure projects are creative and successful.
Experience
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Consulate General of Israel to the Southwest
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United States
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International Affairs
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1 - 100 Employee
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External & Academic Affairs Officer
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Aug 2022 - Present
Serve as the official liaison between The Consulate General of Israel to the Southwest and various communities in the region, executing the goals established by the Ministry of Foreign Affairs mission in Texas, Louisiana, Arkansas, New Mexico, and Oklahoma and strengthening the bilateral cooperation between Israel and the Southwest U.S. region in the political, economic, academic, cultural, interfaith, and media realms. Servir como enlace oficial entre el Consulado General de Israel en el Suroeste y varias comunidades de la región, ejecutando las metas establecidas por la misión del Ministerio de Relaciones Exteriores en Texas, Luisiana, Arkansas, Nuevo México y Oklahoma y fortaleciendo la cooperación bilateral entre Israel y la región suroeste de los EE. UU. en los ámbitos político, económico, académico, cultural, interreligioso y mediático. לשמש כמקשר הרשמי בין הקונסוליה הכללית הישראלית בדרום-מערב לקהילות שונות באזור, תוך ביצוע המטרות שהציבה משלחת משרד החוץ בטקסס, לואיזיאנה, ארקנסו, ניו מקסיקו ואוקלהומה וחיזוק שיתוף הפעולה הדו-צדדי בין ישראל לדרום-מערב ארה"ב. אזור בזירה הפוליטית, הכלכלית, האקדמית, התרבותית, הבין-דתית והתקשורתית. Show less
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SRE
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Food and Beverage Services
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Coordinator of the Institute for Mexicans Abroad at the Consulate of Mexico in Philadelphia
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Oct 2016 - Aug 2022
Serve as a liaison for retrieving input from organized communities of Mexican nationals throughout the states of Pennsylvania, Delaware and southern New Jersey. Facilitate educational, economic and cultural exchanges between Mexico and the region. Provide resources for scholarships to educational institutions. Promote programs that help Mexican communities improve their well-being abroad and stay connected to their cultural identity by taking pride in their contributions to the places where they reside. Maintain close ties with community leaders, strategic allies, local governments, public agencies, non profit organizations and higher education institutions. Promoting the participation of U.S.-Mexico bilateral programs such as Proyecta 100,000, a project that was launched under the U.S.- Mexico Bilateral Forum on Higher Education, Innovation, and Research (FOBESII) that focuses on strengthening competitiveness and prosperity of both nations to transform North America into a region of knowledge. Show less
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Community Affairs, Consulate of Mexico in Kansas City
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Oct 2012 - Sep 2016
Part of my work as a Community Affairs Promoter at the Consulate of Mexico in Kansas City was to provide public, academic, health and human services, outreach to the community by supporting Mexicans and Mexican-American residents throughout the states of Missouri, Kansas, and northeast of Oklahoma.Promover mejores estrategias, para la integración de los programas del gobierno de México, para elevar el nivel de vida de las comunidades mexicanas en Kansas, que emanen del Instituto de los Mexicanos en el Exterior. Promover el trato digno a los mexicanos que viven en Kansas City, creando espacios y participando en Ferias de Salud, conferencias, seminarios, recabando propuestas y recomendaciones, tendientes a mejorar el desarrollo social de las comunidades mexicanas en el exterior. Show less
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Pfizer
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Events Services
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1 - 100 Employee
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WPO Representative
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Mar 2007 - Jul 2009
Pfizer brought me into a new level of professionalism, as working for a pharmaceutical company with global operations was a great challenge. The main task was to ensure cost-effective logistic systems, always ready to provide solutions to customers and meet our internal goals. Administered the process of sending products at the correct time. I worked to develop standard processes and procedures to guarantee better service and agile responses to customer needs. Principalmente; Realizar actividades de logística para embarque y desembarque de productos para medicina Humana, trámites administrativos en el área del Almacén, Devoluciones, faltantes sobrantes y Embarques a los distintos puntos del País con los diferentes especialistas de logística. Show less
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Marriott International
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United States
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Hospitality
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700 & Above Employee
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AYS Agent
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Jun 2005 - Jun 2007
As a service agent, my role was to follow the formal process for good service, to always listen to our costumers and try to understand them to solve any problems they may have within my capabilities. Informally, I played a critical role in sensing and preventing problems at my workplace by being involved and treating people with a professional attitude and a style that tells them "you are important." Also I had to communicate with other employees, support their needs and develop social relationships. Como empleado en el puesto de Servicio al Cliente, "at your Service" fue siempre un reto enfrentar los problemas de los huespedes dia con dia, la diferencia lo hace la actitud al momento de dar la solucion a un problema. Marriott consta de un sin fin de elementos que la hacen destacarse entre otras empresas y hacer sentir a los que trabajan allí satisfechos. La cultura del servicio es muy importante, establecer la necesidad del huesped, satisfacer el requerimiento y agradecer al huésped fue un proceso largo de aprendizaje. Lo que mas recuerdo de Marriott fue el proceso para comprometerse con el huésped: escuchar, enfatizar, disculparse, responder, notificar. La organización cuenta con un modelo de recuperación de servicio que evalúa de alta a baja calidad. recuerdo que hay 15 fundamentos básicos de servicio como son: Contribuir al éxito general del hotel, ayudar al equipo, conocer y compartir información sobre el hotel y la comunidad, fomentar la lealtad y reaccionar inmediatamente para resolver los problemas de los huéspedes. Show less
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Education
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Harvard Kennedy School
Public Leadership Credential Learner, Public Administration -
Tecnológico de Monterrey
International Business -
Irish College of English
English Program -
Tecnológico de Estudios Superiores de Villa Guerrero
Bachelor of Business Administration - BBA, Business Administration and Management, General