Humberto Cruz
Investigator at State of New Mexico, Aging and Long-Term Services Department- Claim this Profile
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Spanish Native or bilingual proficiency
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English -
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Bio
Experience
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State of New Mexico, Aging and Long-Term Services Department
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Government Administration
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1 - 100 Employee
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Investigator
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Sep 2022 - Present
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CYFD Protective Svc
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United States
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Government Administration
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1 - 100 Employee
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Investigator
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Mar 2021 - Nov 2022
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State of Arizona
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United States
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Government Administration
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700 & Above Employee
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Human Services Specialist II
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Nov 2019 - Mar 2021
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State of New Mexico
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Juvenile Probation Officer II
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Aug 2014 - Nov 2019
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Human Service Specialist III
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Jan 2013 - Aug 2014
* Perform a variety of tasks. Responsible for coordination of services for families with children who have Developmental Disabilities. * Inform families of what services are available through our agency and other local and community agencies. * Meeting with families on a quarterly basis in order to comply with Arizona Long Term Care Services policy. * Establish relationships with others agencies in state service and outside of state service. * Locate and establish services with providers such as therapist, Habilitation and Attendant Care providers. * Will also help locate counseling services (behavioral health). Attend Individual Educational Plans and Medical Reviews.* Have supervisory duties when my supervisor is not present or out of the office. * Sign off on reports and packets to be sent up to Central Office to be reviewed for final decisions. * Meet constant deadlines. (For Example, Individual Support Plans Reports are due within 15 days of meeting, Notice of Actions are done within 15 days of disagreement of any parties).* Conduct case audits, check for timeliness, make sure file is documented and services are place properly for consumers. * Create excel worksheets to help associates stay organize and maintain timeliness and effective reports.
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Human Service Specialist II
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May 2011 - Jan 2013
* Perform a variety of task. Responsible for coordination of services for families with children who have Developmental Disabilities. * Inform families of what services are available through our agency and other local and community agencies. * Meeting with families on a quarterly basis in order to comply with ALTCS policy. * Establish relationships with others agencies in state service and outside of state service. * Locate and establish services with providers such as therapist, Habilitation and Attendant Care providers. * Will also help locate counseling services (behavioral health). Attend I.E.P.’s and Medical Reviews.* Meet constant deadlines. * Continuously document all action taken on cases and all meetings.
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District Supervisor
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Nov 2006 - May 2011
* Region III District 6 Supervisor for the State of New Mexico* Supervising Grant County, Hidalgo County and Luna County area.* Conducting files audits and agent desktop audits* Assigning new cases or investigations* Attending law enforcement meeting involving local Police Departments, District Attorneys, Sheriff’s Office and Federal agencies.* Training new hires and interns* Conducting monthly meetings. * Over seeing out going reports (Parole Plan Investigations, Pre-Sentence Reports, Probation and Parole Violations, Out of State Transfers, In State Transfers, Interstate Compact, Bail Bond Investigations, Executive Clemency’s)
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Probation and Parole Officer
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Dec 2005 - Nov 2006
* Communicating with counselor regarding offender’s progress and concerns in various counseling programs.* Opening new cases (finger printing, photo taking, urinalysis, adding/updating information on computer)* Writing reports (Parole Plan Investigations, Pre-Sentence Reports, Probation and Parole Violations, Out of State Transfers, In State Transfers, Interstate Compact, Bail Bond Investigations, Executive Clemency’s)* Communicating with other law enforcement agencies, courts and public.* Conduct visits to Offenders residences, places of employment* Conducting legally authorized searches of persons, places or belonging.* Electrical tracking system (GPS/Global Positioning System)* Running warrants checks on offenders (NCIC)
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Detention Officer
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Jul 2004 - Dec 2005
* Maintain safety and security of all detainees, visitors, staff and facility. * Proper Booking and Releasing of inmate, facility transports, distribute medication, phone calls, finger printing and meal services. * Communicate with other law enforcement agencies, courts and public. * Second in command of the CERT (Corrections Emergency Response Team) team. * Maintain safety and security of all detainees, visitors, staff and facility. * Proper Booking and Releasing of inmate, facility transports, distribute medication, phone calls, finger printing and meal services. * Communicate with other law enforcement agencies, courts and public. * Second in command of the CERT (Corrections Emergency Response Team) team.
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Pizza Hut
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Accounting
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1 - 100 Employee
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Shift Manager
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May 2003 - Jul 2005
* Responsible for receiving merchandise and recording them into computer. * Responsible for all the safety for team members, customers and facility. * Assign duties for team members and address issues that were brought up by employees and customers. * Helped to increase sells and helped store to become number # 1 in Southern New Mexico * Helped store to become one of the top five stores for Palo Alto Inc. * Satisfy customers with fast services and accuracy * Responsible for receiving merchandise and recording them into computer. * Responsible for all the safety for team members, customers and facility. * Assign duties for team members and address issues that were brought up by employees and customers. * Helped to increase sells and helped store to become number # 1 in Southern New Mexico * Helped store to become one of the top five stores for Palo Alto Inc. * Satisfy customers with fast services and accuracy
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Education
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Western New Mexico University
Bachelor of Science (B.S.), Criminal Justice and Sociology -
Eastern Arizona College
General Studies