Humayon Mehrnawaz
Chief Product Officer / Head of Product at Ferdia- Claim this Profile
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English Native or bilingual proficiency
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Bokmål, Norwegian Native or bilingual proficiency
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Persian Native or bilingual proficiency
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Urdu Native or bilingual proficiency
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Hindi Full professional proficiency
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French Limited working proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Rob Butler
Humayon is an extraordinary person with a great understanding of customer experiences from acquisition through support and including loss analysis. He has a real appreciation for doing the right thing and is totally dedicated to achieving outcomes for his department. He delivers beyond the brief and has a way of questioning assumptions, while looking for leading edge solutions. His industry knowledge base is exceptional including a long list of international colleagues. Humayon has multilingual skills with complete fluency in English. I would not hesitate in recommending him.
Trym Stene
I've had the pleasure of working together with Humayon on several projects in Telenor. Humayon has a good eye for detail, is very analytical and user-oriented and provided valuable material and feedback in all projects. Humayon is thorough and makes sure everything is coordinated and delivered as planned. I always enjoyed working with Humayon and we had great discussions and productive workshops together. He has my strongest recommendation.
Rob Butler
Humayon is an extraordinary person with a great understanding of customer experiences from acquisition through support and including loss analysis. He has a real appreciation for doing the right thing and is totally dedicated to achieving outcomes for his department. He delivers beyond the brief and has a way of questioning assumptions, while looking for leading edge solutions. His industry knowledge base is exceptional including a long list of international colleagues. Humayon has multilingual skills with complete fluency in English. I would not hesitate in recommending him.
Trym Stene
I've had the pleasure of working together with Humayon on several projects in Telenor. Humayon has a good eye for detail, is very analytical and user-oriented and provided valuable material and feedback in all projects. Humayon is thorough and makes sure everything is coordinated and delivered as planned. I always enjoyed working with Humayon and we had great discussions and productive workshops together. He has my strongest recommendation.
Rob Butler
Humayon is an extraordinary person with a great understanding of customer experiences from acquisition through support and including loss analysis. He has a real appreciation for doing the right thing and is totally dedicated to achieving outcomes for his department. He delivers beyond the brief and has a way of questioning assumptions, while looking for leading edge solutions. His industry knowledge base is exceptional including a long list of international colleagues. Humayon has multilingual skills with complete fluency in English. I would not hesitate in recommending him.
Trym Stene
I've had the pleasure of working together with Humayon on several projects in Telenor. Humayon has a good eye for detail, is very analytical and user-oriented and provided valuable material and feedback in all projects. Humayon is thorough and makes sure everything is coordinated and delivered as planned. I always enjoyed working with Humayon and we had great discussions and productive workshops together. He has my strongest recommendation.
Rob Butler
Humayon is an extraordinary person with a great understanding of customer experiences from acquisition through support and including loss analysis. He has a real appreciation for doing the right thing and is totally dedicated to achieving outcomes for his department. He delivers beyond the brief and has a way of questioning assumptions, while looking for leading edge solutions. His industry knowledge base is exceptional including a long list of international colleagues. Humayon has multilingual skills with complete fluency in English. I would not hesitate in recommending him.
Trym Stene
I've had the pleasure of working together with Humayon on several projects in Telenor. Humayon has a good eye for detail, is very analytical and user-oriented and provided valuable material and feedback in all projects. Humayon is thorough and makes sure everything is coordinated and delivered as planned. I always enjoyed working with Humayon and we had great discussions and productive workshops together. He has my strongest recommendation.
Credentials
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Metier Project Management modul A and B
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Experience
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Ferdia
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Norway
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Internet Publishing
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1 - 100 Employee
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Chief Product Officer / Head of Product
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Dec 2021 - Present
Ferdia provides mobility-as-a-service with innovative offerings for charter bus travel. Ferdia provides mobility-as-a-service with innovative offerings for charter bus travel.
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BDO Norge
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Norway
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Business Consulting and Services
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700 & Above Employee
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Senior Manager, Product
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Jul 2020 - Nov 2021
PM for Global Portal Norway, Marketing Automation and Webinarplattform
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Product Manager
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Sep 2017 - Jul 2020
Managing development of BDO Norway's client portal services in cooperation with BDO Global IT. Part of the Transformation program in BDO Norway. Staff responsibility included in current role.
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GlobalConnect
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Sweden
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Telecommunications
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700 & Above Employee
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Product Manager B2B Portals
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Nov 2016 - Dec 2017
Product Manager for B2B portal aimed at Small, Medium and Large markets. Produktsjef for B2B portaler. Product Manager for B2B portal aimed at Small, Medium and Large markets. Produktsjef for B2B portaler.
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Telia
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Sweden
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Telecommunications
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700 & Above Employee
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Product Owner CC Digital B2B
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May 2015 - Nov 2016
- Product Owner for B2B portal Telia Min Bedrift, services and content for Telia Norway B2B website. - Product Owner role consisted of being the customers and organizations voice in agile development processes, as defined in agile projects management. - Detailing specs and ensuring good customer journeys and making sure end product meets customer/market demands. - Creating and maintaining development Road Map and strategy. - Day to day prioritisation of production deployments. - Creating and maintaining documentation and tutorials for internal and external use. - Responsible for employee training/courses related to the product Min Bedrift. - Representing my product in key account meetings and bidding processes. - Performing customer surveys and follow-ups.- Product Owner for B2B portal Telia Min Bedrift, services and content for Telia Norway B2B website. - In addition responsible for B2B sales at Telia.no webshop - Responsible for content on telia.no service website Show less
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Telenor
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Norway
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Telecommunications
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700 & Above Employee
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Business Manager Self-Service
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Dec 2012 - Apr 2015
Creating and implementing digital strategy for online customer self service.Customer satisfaction index and surveys.Project management with emphasis on cost reduction.Adhoc Product Manager for Telenorhelpen.Exploring New business areas within the realm of Self Service in digital channels.Business manager for online services for My Pages and customer service site section @ www.telenor.no
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Customer Journey Manager
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Jul 2011 - Nov 2012
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Business Manager
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Jan 2010 - Jun 2011
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Consultant, Self-service solutions
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Feb 2009 - Dec 2009
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Telenor Satellite AS
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Norway
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Telecommunications
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1 - 100 Employee
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Service Desk Analyst
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Dec 2007 - Jan 2009
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Intrum
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Sweden
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Financial Services
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700 & Above Employee
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AM
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1998 - 1999
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Education
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2004 - 2007
Gjøvik University College (HiG)
Bachelor of Science - BS, Media management -
2004 - 2007
NTNU Gjøvik
Bachelor's degree, Media management
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