LISA POIRIER

Sales Representative - Remote at Pulse Alert
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Contact Information
us****@****om
(386) 825-5501
Location
Canada, CA
Languages
  • French Limited working proficiency
  • English Native or bilingual proficiency

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Ileana Odile

Lisa is an exceptional content marketer who takes multiple ideas and transforms them into engaging and relevant articles that significantly improve marketing outreach campaigns. Her expertise has led to a surge in connections and clients that would not have been possible without her support. Including Lisa in your toolkit will undoubtedly be an invaluable asset for your business's success.

Darren Hill, CD, GPC.D

A few months ago I was giving my current career path some serious thought, and it was difficult to make decisions on what the best course of action might be. Lisa was recommended to me by colleagues in the government as someone with a wealth of HR experience, in both the public and private sectors, who might be able to help me sort out my questions. A very empathetic listener, Lisa was able to quickly sort out what I was looking for professionally, while also acknowledging the personal considerations that were important to me. She identified some initial factors for me to do some more research on, and as well offered to make a connection for me to another person in her network (Lisa Anne Palmer) with greater experience in the areas I needed support in. Through the help of Lisa (and Lisa P), I was able to successfully determine my future objectives and apply the knowledge and experience imparted to me in the search for a new job. I would not hesitate to recommend Lisa to anyone who is wondering where they are in their career and who would like some experienced and objective guidance to help guide them on their journey. :-)

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Credentials

  • Change Management Professional (CCMP™ Prosci)
    Prosci Canada, ULC.
    Jun, 2017
    - Oct, 2024

Experience

    • Canada
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Sales Representative - Remote
      • Jun 2023 - Present

      Ensuring a seamless and reassuring experience for customers and their loved ones through exceptional customer service, timely follow-ups, and creating lasting relationships built on trust and peace of mind. Ensuring a seamless and reassuring experience for customers and their loved ones through exceptional customer service, timely follow-ups, and creating lasting relationships built on trust and peace of mind.

    • Canada
    • Human Resources Services
    • 1 - 100 Employee
    • HR Virtual Associate - Remote
      • 2023 - Present

      WorkforceWins specializes in providing comprehensive HR management services to businesses, helping them streamline their HR operations and overcome common challenges. ✔️HR Support Associate: As a the HR Support Associate, I successfully complete all assigned tasks remotely, ensuring seamless and efficient HR support for the company. ✔️Remote HR Support: Leveraging remote work capabilities, I effectively provide HR support from a remote location, maintaining a high level of productivity and responsiveness. ✔️Direct Support to CEO: I directly support the CEO by utilizing tech tools like Zendesk and BambooHR on a daily basis, effectively managing HR-related inquiries, tasks, and processes. ✔️Efficient Ticket Management: Using Zendesk, I efficiently manage and resolve HR-related tickets, ensuring prompt responses and effective resolution of employee inquiries and issues. ✔️HR Data Management: Leveraging BambooHR, I maintain accurate and up-to-date HR data, ensuring the integrity and confidentiality of employee information and facilitating smooth HR operations. Show less

    • Content Specialist & Job Search Guide - Freelance
      • 2012 - Present

      Extensive HR Experience: With over 15 years of expertise as an HR professional, I am well-equipped to support your company's HR needs and drive success. ✔️Strategic HR Planning: Provide valuable guidance and support in aligning HR practices with business objectives for long-term success. ✔️Change Management Assistance: Skilled in navigating organizational changes to ensure smooth transitions for employees and the company. ✔️Personalized 1-on-1 Support: Tailored guidance and solutions to address individual HR concerns, promoting positive outcomes. ✔️Recruitment Expertise: Successfully filled complex roles in the federal government, bringing in top talent aligned with organizational needs. ✔️Senior Management Advisory: Provided valuable advice and guidance to senior management, informing HR decisions and fostering success. ✔️Short and Long-Term Strategy Development: Created effective HR strategies to maximize organizational effectiveness and sustainability. ✔️Individual Job Search Support: Assisted individuals with resume building, interview preparation, networking, and job search strategies. ✔️Career Transitions: Enabled corporate clients to achieve promotions and successful career shifts. ✔️Resume Optimization and Online Engagement: Increased response rates by 85% through online engagement strategies, optimized resumes, LinkedIn profiles, and cover letters. ✔️Remote and Online Work Success: Supported clients in securing online job opportunities through effective remote-style resumes. Show less

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Strategic Sourcing & Business Developer - Remote
      • Jan 2022 - Jan 2023

      ✔️Sourcing Across North America: Successfully sourced top-tier tech sales candidates at the mid to senior executive level across North America, ensuring a wide talent pool for our clients. ✔️Finding Unique Skill Sets: Provided valuable support to hiring managers in identifying and securing candidates with highly specialized skill sets that were challenging to find, contributing to the success of critical roles within organizations. ✔️Effective Business Development Outreach: Utilized various tools, including LinkedIn and hunter.io, to proactively engage in business development outreach, resulting in expanding our network and attracting qualified candidates. ✔️Consistent Pipeline Performance: Achieved consistent success by consistently meeting and exceeding pipeline targets on a daily, weekly, and monthly basis, ensuring a steady flow of qualified candidates for our clients. Show less

    • Senior Analyst - Performance Management
      • 2018 - 2021

      I have a proven track record of success in EXECUTIVE TEAM settings and in directly reporting to the Director General. I am skilled in ensuring that budgets and resources are aligned with objectives for fiscal responsibility and internal/external reporting. I have experience overseeing spend within a multi-million dollar budget.My key areas of expertise include:Strategic planningChange management1-on-1 supportSUCCESSES:Delivered financial reports meeting objectives monthly, quarterly, annually working with senior management and team members.High level committee scribe completing detail-oriented notes sharing in the moment sensitive observations for executives to be armed and prepared for media response or lateral meetings, time sensitive and level of judgement was critical.Advanced change management objectives by engaging teams to accomplish better people culture by leading several initiatives across the organization leading to new HR policy and approach.Skills: Analytical - Report Writing - Analysis - Budgetary - Financial - Strategic - Engagement - HR Metrics Show less

    • Talent Retention & Development Project Lead
      • 2016 - 2018

      Our RECRUITMENT strategy focused on maximizing our ability to attract and retain top talent through the use of creative methods and partnerships, both internal and external. This includes pre-boarding, orientation, and onboarding programs designed to make new hires feel welcomed and supported from their first day on the jobSUCCESSES:Developed internal communications through e-mail campaigns, in-person presentations and one-on-one discussions.Completed data collection & analysis by creating and completing survey's, pulse checks & polls.Built decks for senior management for decision making re: the change management agenda.Engagement through collaboration and awareness building was a key part of this using change management principles.Supported new community through internal communications, Women in Cyber & Intelligence (WiCI) forging a stronger workforce in non-traditional female career tracks.Skills: Recruiting - Retention - Communications - Change Management - Public Speaking - HR Operations - Exit Interviews Show less

    • Project Lead - HR & Change Management
      • 2016 - 2016

      I was a key FACILITATOR in the development of a team that engaged across the organization. My expertise in facilitating discussions and leading change allowed me to inspire subject matter experts to take on leadership roles within their teamsSUCCESSES:Led the coordination, RECRUITMENT and engagement of facilitators and flex team members to ensure change agenda objectives were met.Developed communications plan activities, ensuring no team overlap, guided and generated ideas, implemented initiatives, supported overall efforts for employee engagement including one-on-one meetings and mentorship.Identified gaps and connected initiatives to support outcomes by ensuring employees continued to engage their teams for overall success. Inspired CHANGE by applying ProSci/ADKAR change management principles/practices for employee engagement.Skills: Facilitation - Organizational - Engagement - Change Management - HR Reports Show less

    • Senior Business Planner, Performance Measurement
      • 2013 - 2014

      Highly accomplished executive with expertise in strategic BUSINESS PLANNING and managing financials, human resources, and required reporting for activity area. Successfully oversaw spend within a multi-million dollar budget.SUCCESSES:Advised senior management on objectives aligning to corporate objectives and funding.Created business and financial plans following strict policy working with all levels of the organization.Invited into most senior strategic meetings providing analytical models and summaries for the executive management team to complete year end analysis and new year planning. Show less

    • Communications Specialist
      • 2012 - 2013

      Expert in CHANGE MANAGEMENT engagement, with a track record of developing effective communication strategies as a project team member. Collaborated with project lead and executive team to deliver successful outcomes.SUCCESSES:Developed & implemented communications plan with flex team who would influence the KPIs of the global objectives.Applied ADKAR certification principles to support organizational transformation, culture & change management by working with influencers and senior team.Working with an expert team, called on to create visionary branding identifiers that continue to be used and evolved today i.e.) MOSAiC (aka Blueprint 2020) supporting long-term goals.Working with IT Services, system developers and other subject matter experts (SMEs), implemented new internal communications engagement options using internal social media tools.Worked with HR to align HR business and strategic planning to change management objectives. Show less

    • Senior Business Planner & Program Advisor
      • 2009 - 2012

      Expert in delivering critical weekly/monthly/quarterly/annual reports for key programs. Skilled in completing ongoing assessments of business plans and PERFORMANCE MEASUREMENT to ensure success.SUCCESSES:Completed Management Accountability Framework (MAF) submissions for program funding.Drafted Departmental Security Plan (DSP) for TOP SECRET center.Conducted trend analysis of various metrics to share with executive for analysis.Mapped emergency management plan.

    • Financial Policy Analyst
      • 2008 - 2009

      Played a key role in ensuring COMPLIANCE with financial policies by working with individuals at all levels of the organization to provide education and promote adherence.SUCCESSES:Liaised with key points of contact and completed and presented new policy changes to executive.Investigated contraventions of policy and provided guidance to managers and employees.Created policy guidance and implemented new training program for users of the policy.Built stronger relations between the Chief's office and the Finance department. Show less

    • Business Needs Officer (HR & Finance)
      • 2007 - 2008

      Expertise in TRACKING AND REPORTING on HR, financials, and business planning for programs. Strong skills in data analysis and decision making.SUCCESSES:Delivered expert support to managers in recruiting by attracting, tracking, screening, completing references and conducting interviews with managers or SMEs.Advanced budgetary reporting for senior management included budget management, forecasting exercises, investment planning, general reporting and Treasury Board Secretariat (TBS) submission information. Completed metrics, organisational charts and database integrity management. Show less

    • Australia
    • Telecommunications
    • 200 - 300 Employee
    • HR Generalist
      • 2006 - 2007

      Worked closely with the senior team and regularly interacted with supervisors and staff on the floor. I reported directly to the HR Manager and played a key role in supporting the success of the organization with RECRUITMENT being a key responsibility. SUCCESSES: Led fast paced churn recruiting environment processing up to 200 candidates monthly at peak campaigns. Supervised two HR Assistants/Payroll Coordinator and replaced Manager during absences. Trained senior management and floor managers on policy and corrective action measures according to the Employment Standards Act. Reached recruitment targets and on-boarded employees. Coached employees on job search techniques during downsizing. Created outreach program for expanded recruitment in the community. Termination of employees for cause or post corrective measures. Chaired the Joint Health and Safety Committee. Show less

    • Marketing Coordinator
      • 2000 - 2005

      ✔️Developed and executed quarterly and year-end marketing campaigns for wireless hardware devices and software packages across multiple channels (retail, dealer, corporate, and enterprise). ✔️Successfully formulated in-kind sponsorship/partnership campaigns, resulting in cell service exchanges for radio airtime, enhanced corporate branding, and community involvement programs. ✔️Established corporate partnerships and implemented branding initiatives at the Platinum level for local events. ✔️Conducted wireless product demos at special events, resulting in increased customer acquisition and promotion of new product features. ✔️Managed numerous small and large-scale promotional events, leading to strong market share and positive branding exposure, ensuring competitiveness in both small and large markets. ✔️Spearheaded full-scale regional publicity campaigns and product launches, including advertising purchases, scriptwriting, and building relationships with key contacts in the community, such as radio, television, and the Ottawa Senators (NHL) Hockey team. Show less

Education

  • Athabasca University
    Bachelor, Business Management
    2009 - 2023
  • Language Research Development Group
    French Language
    2013 - 2013
  • Centre for Continuing Education University of Ottawa
    Transformational Leadership Program
    2013 -
  • Intersol - Engaging People
    Essentials of Facilitation
    2012 -
  • Canada School of Public Service
    The Core of Change Management
    2012 -
  • JJ Communications
    Certified DISC Trainer, Model of Human Behaviour
    2012 -
  • Algonquin College of Applied Arts and Technology
    Business Administration, Human Resources
    1992 - 1996
  • Fleming College
    Business Administration, Marketing
    1987 - 1991
  • PROSCI Change Management Certification
    2016 - 2016

Community

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