Experience

Emirates Identity Authority - EIDA

• Government Administration
• 1 - 100 Employee

• Corporate Excellence Specialist

  • Jan 2016 - Present

  Assist and implementing quality systems, process engineering, requirements to develop institutional performance and government excellence, and promote a culture of excellence and distinguished service for customers Assist in implementing the requirements of the Global Star Rating System for Services Government Excellence Program by planning and implementing self-evaluation programs at the Ministry's level and participating in preparing and reviewing award application papers and submitting the necessary reports Follow-up, preparation and implementation of government excellence methodologies, and the development and measurement of all key performance indicators for operations Follow up, prepare and implement studies to measure the satisfaction of the concerned groups, submit the results to those concerned, and direct the concerned departments to take the necessary action in this regard Following up, reviewing and evaluating the efficiency of the entity's various processes and procedures, ensuring their consistency, and submitting improvement suggestions to raise their effectiveness and simplify them Helping to develop models and mechanisms for measuring the level of Show less



Emirates Islamic

• Banking
• 700 & Above Employee

• Bank Teller

  • Aug 2014 - Mar 2015

  Handling all kind of the money transactions. Provide the customers with the required information about their accounts Help them to understand any vague areas that they don’t understand. Support the team members especially the new joiners. Handling all kind of the money transactions. Provide the customers with the required information about their accounts Help them to understand any vague areas that they don’t understand. Support the team members especially the new joiners.