Experience

Lower Columbia CAP

• Non-profit Organization Management
• 1 - 100 Employee

• Housing Case Manager

  • Nov 2022 - Present



Kalama Telephone Co

• United States
• Telecommunications

• Community Service Representative

  • Aug 2022 - Jan 2023



Cascade AIDS Project

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Wellness Case Manager

  • Jul 2019 - Aug 2022

• SW WA Program Assistant

  • Jul 2019 - Nov 2021



Highlander Place senior Living

• Kelso, Washington

• Community Relations Manager

  • Apr 2018 - Nov 2018

  Responsible member of the “Trifecta Management Team” Improved customer traffic through increased brand awareness by interactions with community members Increased resident average from 25 residents to 34 over course of employment Implemented the community's sales plan in order to meet sales and occupancy goals Worked with the Regional Director of Sales and Marketing to identify critical areas of program improvement, and used evaluation methods to determine strengths and weakness and develop recommendations to improve workflows and processes Managed CRM database; inputting, updating and planning Worked closely with the Life Enrichment coordinator and participated in resident events. Planning and development of special events on-site and outreach/community events, utilized marketing tools to promote suchoutreach and community events



Area Agency on Aging and Disabilities AAADSW

• Longview, WA

• Information and Assistance Specialist

  • Oct 2007 - Feb 2016

  Provided information, assistance, advocacy and referral services by phone, email, mail, and in person. In the office or through outreach activities to older persons, adults with disabilities, and their family caregivers. • Provided evaluation of and solutions to problems, service needs and resources available in the community. • Utilized computerized database (Iris, CARE, T-CARE, Outlook, MS word, Excel PowerPoint, etc.). • Also screened individuals for public benefit programs and referred them to Case Management and or Long Term Care Options Counseling and referred to LTC OC as necessary. • Responsible for updating the agency’s information and resource database • Performed annual database audit; reviewed, updated information and provided ongoing revisions, changes and corrections to database. • Developed and printed directories of information about resources for seniors and disabled adults. • Remained current on developments in the aging and disability field, including timely completion of CEU requirements; and perform other related duties as assigned under supervision of ADRC Manager.



PeaceHealth

• Hospitals and Health Care
• 700 & Above Employee

• Certified Pharmacy Technician

  • 1998 - 2005

  Responsible for providing pharmacy services and technical support for the pharmacist.• Refilled and maintained automated dispensing systems.• Prepared orders and maintains inventory for the pharmacy department.• Re-packages bulk medications.• Received and stored incoming supplies.• Filled and processed inpatient and outpatient prescriptions• Performed record keeping tasks related to pharmacy operations.• Purchasing and billing• Employee scheduling• Customer Service

• Certified Nursing Assistant

  • Sep 1996 - Aug 1998

  Provided direct care to patients/families with acute and chronic diseases and disorders under the direction of an RN by including vital signs, emptying fluid collection containers, PO feeding, providing comfort measures and distraction techniques, Bathing, feeding, assisting with ADLs, and recording intake and output.• Completed Certified Nursing Assistant program and established state License • Basic Life Support certification required.• Basic nursing care terminology and functions required• Sets up rooms for new admissions and transfers.• Provided patient care, Oriented patients and families to the unit/rooms• Set up and maintained emergency standby equipment in designated areas.• Disposed of bodily fluids and medications/IV fluids as needed • Answered call lights and Telephones as needed • Accurately documented patient data per department standards in the patient’s medical record.• Transported patients to and from other units or testing areas as necessary.• Managed the stocking and maintenance of patient rooms including, but not limited to the following: replacing canisters, oxygen tubing & nebulizers, returning unused supplies and equipment from patient room & charging items to central area designated by inpatient unit, stocking bedside cabinets, and maintaining standard room set-up and proper functioning of items in room.• Completed safe check-in and labeling of patient’s personal belongings.• Successfully completed full report to the Certified Nursing Assistant replacing them at end of shift.• Escorted patients out of the hospital at discharge in collaboration with Volunteer Services.• Supported the Hospital’s quality goals and service excellence principles.