Experience

CityTeam

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Donation Processing Manager

  • Oct 2021 - Present



MFCI

• Salida, California, United States

• Lead Project Manager

  • Aug 2020 - Sep 2021

  -- Define and determine project scope and objectives with senior leaders. -- Plan, organizing, and direct completion of projects while ensuring projects are within scope, on time, and on budget. -- Ensure initiation, planning, execution, monitoring and closing of projects. -- Track and report on status, risks, and issues of projects. -- Lead and manage a team to complete assigned projects on time, to specifications, and with accuracy and efficiency. -- Develop a knowledge base for practices, methods, and concepts for use in nonprofit organizations in North America, South America, Asia, and Africa. -- Acts as a liaison between the organization and identified vendors and manages relationships. -- Prepare presentations and clearly communicate findings from initiative to senior board members. -- Regularly assess project risks and opportunities. -- Creates and manages knowledge sharing of projects and processes as needed. -- Leverage best practices, measure project performance, and continually drive process improvements. Show less



NetApp

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Program Lead

  • Nov 2018 - Jun 2020

  ― Develop and implement programs and projects to drive strategic initiatives to meet business objectives. ― Design, monitor and facilitate monthly programs to increase product knowledge, company culture, and resource comprehension. ― Manage high volume of scheduling for training courses across multiple calendars and global locations, including over 20+ presenters – executives, directors, managers – and a range of 40-60 internal and partner attendees per session. ― Order event materials, coordinate venue, travel arrangements within budget per quarter. ― Coordinate with logistics team to ensure venue, catering, hotel and flight arrangements comply with company policies and maintain a high level of safety. ― Maintain internal team sites and documentation as well as create and collect feedback to identify solutions for immediate program improvements. ― Create in-depth analysis reports (e.g. Quarterly Business Reports) to track and report key onboarding (participation) data, metrics (for effectiveness) and dashboard to relevant stakeholders. ― Work collaboratively and manage relationships with cross-functional teams (Sales, Marketing, Production, Accounting and Finance) to proactively ensure that programs meet company business requirements. Show less



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Project Manager

  • 2018 - 2018

  ― Coordinate and manage security measures to protect the company’s networks and systems. ― Manage security services through continuous monitoring of intrusion detection systems and firewalls, significantly reduced the number of noncompliant services from company database by 80%. ― Oversaw patch management and upgrades and led regular security assessments and security audits, ― Participated and presented in short and long-term planning meetings with senior management and engineers globally to implement process improvement. ― Monitored activities, document and responsible for resolved blocks, issues, and risk on internal websites, Jira and Confluence. ― Communicated initiative status and feedback to managers, key stakeholders and senior management cross-functionally. Show less



Alembic, LLC

• Mountain View, California

• Project Coordinator

  • 2017 - 2018

  ― Monitor all aspects of product lifecycle from product design to product completion. ― Partnered with cross-functional teams (Operations, Research & Development, Quality, and Manufacturing) to develop and implement project plan, or sub-element of a project, including costs, schedule, risk and performance for new product introduction and continuation. ― Tracked medical device invention from product initiation, product execution, to product launch plan. ― Provided project schedules and meetings by managing multiple timelines and deliverables. ― Managed budget to ensure targeted production of 150-200 catheters per week can be completed within the budgetary constraint. ― Handled purchasing and receiving of materials from financial responsibility to accurate documentation. ― Developed data analysis, diagrams, and reports to capture customer needs, product scenarios, user stories, and stakeholder feedback to create new and improve existing products. Show less



Carolinas HealthCare System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Healthcare Specialist

  • 2015 - 2016

  ― Provide administration support to ensure smooth daily operation of healthcare facility. ― Managed day-to-day operations including but not limited to patient care, onsite scheduling, and record management. ― Developed and maintained healthcare policies and procedures. ― Managed account distribution information, wellness operational reports, utilization, statistics, and progress. ― Measured and improved patient satisfaction and loyalty. ― Provide administration support to ensure smooth daily operation of healthcare facility. ― Managed day-to-day operations including but not limited to patient care, onsite scheduling, and record management. ― Developed and maintained healthcare policies and procedures. ― Managed account distribution information, wellness operational reports, utilization, statistics, and progress. ― Measured and improved patient satisfaction and loyalty.