Huiling Chen
Head Of Operations at vivo- Claim this Profile
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English Professional working proficiency
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Spanish Limited working proficiency
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Chinese (Mandarin,Cantonese,Hakka) Native or bilingual proficiency
Topline Score
Bio
Credentials
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高效员工的效率法则
LinkedInJan, 2021- Sep, 2024
Experience
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vivo
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United States
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Online Audio and Video Media
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1 - 100 Employee
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Head Of Operations
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Feb 2021 - Present
-Supervise that all operations are carried out in an appropriate and profitable manner. -Coordinate the efficient distribution of resources and logistics tasks, in addition to ensuring good management of products and dispatch. -Develop strategies for the optimization of processes and resources in the area. -Plan preventive and corrective measures for operations. -Ensure compliance with all security and quality policies. -Support the opening processes in distribution centers, stores and points of sale. -Coordinate the processes and stages involved in the distribution and receipt of merchandise. -Establish procedures and policies of the area and achieve their implementation. -Supervise the correct functioning of the supply chain. Show less
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HR Specialist
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Jun 2019 - Dec 2019
1.Performance Management: Assist each department to implement the annual and quarterly performance appraisal, execute the company's performance management policy, supervise the entire performance management process; 2.Staffing: Responsible for formulating internal staff training, management ability improvement plan, and new employee induction training, assist department heads to implement recruitment plan and maintain recruitment system; 3.Qualification management: Responsible for improving employees' career development channels and implementing the tasks of qualification grading system. Clarify the professional qualification requirements, answer questions related to C&Q policy for employees, and guide employees to achieve the qualification goals corresponding to their positions; Show less
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Macrotour
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Chile
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Travel Arrangements
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1 - 100 Employee
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Trip Customization Specialist
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Jun 2018 - May 2019
1.Trip Customization: Design reasonable travel schedule according to customer needs, complet booking of air tickets, hotels, car guides and other activities, cooperate with relevant personnel to complete customer reception work, solve emergencies and problems encountered by customers; 2.Quotation: Responsible for independently operating the tour group and collecting local characteristic tourism resources together with local Chilean staff; Plan characteristic tourist routes and carry out tourism product business sales. Show less
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E-Travel Travel Agency
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United States
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Airlines and Aviation
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Ticket sales and Visa Specialist
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Feb 2017 - May 2018
1.Business Services: Handle visa application and air ticket sales in the national market through the company's existing visa platform, and deal with after-sales service issues; 2.Business Handling: Transferred to the Chinese Embassy for business development, assist the consul to sort out Visa documents; 1.Business Services: Handle visa application and air ticket sales in the national market through the company's existing visa platform, and deal with after-sales service issues; 2.Business Handling: Transferred to the Chinese Embassy for business development, assist the consul to sort out Visa documents;
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Overseas Sales
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Apr 2014 - Sep 2016
1.Responsible for contacting customers, preparing quotations, assisting in business negotiations, and formulating foreign trade sales contracts and invoices; Responsible for goods tracking, monitoring logistics transportation, installation, and commodity inspection in other places; 2.Responsible for the preparation of export goods customs declaration, customs clearance documents, the production of customs declaration documents and credit documents review, freight forwarder expense review and confirmation, settlement, after-sales service; 3.Assist financial accounting, responsible for sales data statistics, and apply for L/C issuance, foreign exchange payment, payment and collection according to sales contracts; 4.Actively communicate with customers, expand and maintain customer relations, solve business problems for customers, and provide necessary business support. Show less
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