Experience

TripActions

• United States
• Software Development
• 200 - 300 Employee

• Corporate Travel Experience and Support Specialist

  • Jul 2022 - Present

  Job responsibilities: a) Responding to inquiries about our company's services and offerings b) Determining each client's requirements, including destinations, length of stay, and transit time c) Outlining all options regarding possible destinations, flights, car rentals, accommodation and exchange rates, as well as discussing issues like safety and immunization with clients d) Informing clients about the cancellation policy, including salient dates and all penalties e) Selecting the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit f) Securing accommodation that is best suited to the budget and location of choice g) Planning excursions based on each client's needs and interests h) Accounting for mobility and medical needs during each phase of the trip planning process i) Resolve travel issues, complaints, and refunds j) Maintain client information and financial records k) Ensure you stay up-to-date with tourism trends by attending travel seminars l) Maintaining confidentiality of information m) Providing outstanding customer service n) Performing other duties as the need arises Show less



The Star Entertainment Group

• Travel Arrangements
• 700 & Above Employee

• Table Games Dealer

  • May 2021 - Aug 2022

  Job responsibilities: a) Overseeing all gaming functions for the assigned tableb) Receiving and managing casino chipsc) Greeting customers and distributing cash chipsd) Announcing the start of the round and taking betse) Announcing the closing of the betting roundf) Distributing player cardsg) Determining winners and distributing winning chipsh) Preventing cheating at the table and reporting irresponsible behaviouri) Updating guest information as requiredj) Maintaining confidentiality of informationk) Providing outstanding customer servicel) Performing other duties as the need arises Show less

• Cashier Customer Service

  • Mar 2022 - May 2022

• Host

  • Feb 2020 - May 2021

  Job responsibilities:a) Attending briefing sessions to attain daily updatesb) Welcome guest from the hotel driveway and valet parkingc) Identifying guests’ needsd) Forwarding and escalating inquiries to relevant individuals and departmentse) Store guest's luggage for check-inf) Deliver luggage to guest's allocated roomg) Do room show for guestsh) Contacting guests to give them accurate feedback on the progress of their inquiriesi) Updating guest information as requiredj) Maintaining confidentiality of informationk) Room check-out service and provide storage servicel) Providing outstanding customer servicem) Luggagecheckforhotelroomvacancyn) Performing other duties as the need arises Show less



IGA Homebush

• Homebush, New South Wales, Australia

• Assistant Manager

  • Mar 2015 - Mar 2017

  Job responsibilities: a) Overseeing salespeople, cashiers, shelf stockers, and other employees b) Keeping records of expenditure, sales figures, and employee performance c) Implementing measures to avoid stock damages, theft, and wastage d) Monitoring shelve stocks and product displays e) Investigating market trends and offering products that would appeal to customers f) Monitoring and maintaining suitable store inventory levels and make daily fresh food order g) Ensuring the store environment complies with health and safety regulations h) Maintaining a clean, organized and aesthetically pleasing store front i) Resolving customer complaints and concerns in a timely manner j) Ensuring that store policies and procedures are followed k) Daily income and expenditure sheet input and confirmation l) Coordinating, monitoring and reporting on daily operations Show less