Experience

de Persgroep Nederland

• Netherlands
• Book and Periodical Publishing
• 200 - 300 Employee

• QA team member, Software Tester, Administrator

  • Sep 2012 - Present

  As a QA team member, I am responsible for writing requirements, testing releases and communication about these changes to stakeholders in the company. I am also system administrator and 2nd line helpdesk of the recruitment platform. Responsibilities include: QA team member - Writing user stories and requirements with Product Managers and Software developers especially focussing on quality assurance - Functional in sprint testing of software releases, communicating with developers about results of these tests - Working in teams using the Scrum and Kanban methods - Incident Manager, detection, ownership and communication when incident occur Administrator/2nd line helpdesk recruitment platform - System administrator San Diego platform - Writing user documentation - 2nd line helpdesk: assisting users of the customer service, operations and sales departments, training and helping users working on the platform, answering user questions about functionality - 2nd line helpdesk for external businesses - Look at bugs, defects and improvements reported or suggested by customer service and operations employees - Creating stories in Jira, discussing urgency of stories with product management - In sprint testing and releasing fixes and small changes - Functional testing of releases and smoke testing the impact of these releases on the system - Sending release notes to users, updating documentation Keywords: Scrum, Kanban, TDD, Specification by example, Continious Delivery, Jira. Show less



VNU Media

• Netherlands
• Book and Periodical Publishing
• 1 - 100 Employee

• Projectmedewerker Recruitment Platform

  • Apr 2010 - Sep 2012

  Member of the Product Management team responsible for the creation of the recruitment platform San Diego and the recruitment websites Intermediair.nl, NationaleVacaturebank.nl, ITbanen.nl in the Netherlands and Vacature.com and References.be in Belgium. As a team member I was responsible for customer management and operational processes like order processing, delivery and invoicing. Tasks:Product Management- Creation of user stories and requirements with Product Managers- Testing releases- Presentation of new features to usersAdministrator recruitment platform- Training and helping users working on the platform- System administrator San Diego platform- Writing user documentation - 2nd line helpdesk: assisting users of the customer service, operations and sales departments- 2nd line helpdesk for external users who use the SOAP API to automatically post jobs- Look at bugs, defects and improvements suggested by customer service and operations employees- Creating stories in Jira, discussing stories with product management- Testing and releasing fixes and small changes- Sending release notes to users, updating documentation Show less

• Functioneel Beheerder

  • Jan 2008 - Apr 2010

  As Functioneel Beheerder I am responsible for VNU's recruitment sites, including Intermediair.nl and Computable.nl, hosted on the Adicio careers platform. My tasks include troubleshooting and issue management, writing documentation and system requirements, providing training and support and coordinating and testing changes, patches and new releases.



VNU Media

• Netherlands
• Book and Periodical Publishing
• 1 - 100 Employee

• Projectcoördinator Print

  • 2007 - 2007

  - coordinating production Intermediair Orientatiegidsen - adjusting and improving the existing online production system for Intermediair Orientatiegidsen - Developing and implementing an online system for uploading pdf material for advertisements for all VNU Media publications - coordinating production Intermediair Orientatiegidsen - adjusting and improving the existing online production system for Intermediair Orientatiegidsen - Developing and implementing an online system for uploading pdf material for advertisements for all VNU Media publications



Govnet Communications Ltd

• Book and Periodical Publishing
• 1 - 100 Employee

• Employee Production Department Print and Online

  • Oct 2002 - Dec 2006

  Print - Production Print, titles: Intermediair, Computer Idee, Computable Online for all VNU BP websites - Placing banners online through Doubleclick DART - Placing email advertisement - Designing layout for jobpostings Print - Production Print, titles: Intermediair, Computer Idee, Computable Online for all VNU BP websites - Placing banners online through Doubleclick DART - Placing email advertisement - Designing layout for jobpostings



Newmonday.com

• Employee Servicecenter

  • Jan 2000 - Sep 2002

  - assisting customers with jobpostings - html layout for customers in - placing and monitoring banners in Doubleclick DART - assisting customers with jobpostings - html layout for customers in - placing and monitoring banners in Doubleclick DART



Govnet Communications Ltd

• Book and Periodical Publishing
• 1 - 100 Employee

• Orderaar

  • 1995 - 2000