Experience

La Opinión

• United States
• Newspaper Publishing
• 100 - 200 Employee

• Inside Sales Account Executive

  • Jul 2013 - Present

  Primary responsibilities included receiving and making calls to and from prospective and existing client base. Responding to inquiries about products and services offered via email. Develop and maintain client relationships with a focus on customer service as a key priority for business referrals and repeat business. Participate in the evaluation of marketing, pricing and selling strategies to increase revenue. Representing company at special events by advertising and promoting products and services.



Curacao

• United States
• Retail
• 500 - 600 Employee

• Customer Service/Collections Representative

  • Feb 2011 - Jul 2013

  Primary responsibilities include handling a high call volume. Calling on past due accounts. Negotiating client’s accounts. Taking payments over the phone to bring accounts to a current status. Negotiating new contract terms and payments schedules. Answering client’s questions on accounts. Have met weekly and monthly goals on a consistent basis. Awarded employee of the quarter. Primary responsibilities include handling a high call volume. Calling on past due accounts. Negotiating client’s accounts. Taking payments over the phone to bring accounts to a current status. Negotiating new contract terms and payments schedules. Answering client’s questions on accounts. Have met weekly and monthly goals on a consistent basis. Awarded employee of the quarter.



EPS - Entertainment Photography Specialists

• United States
• Photography

• Sales and Telemarketing Manager/Photographer

  • Feb 2007 - Dec 2010

  Primary responsibilities included leading a staff of 15. Conducting and developing training session for new sales associates. Responding to phone generated inquiries from prospective and existing clients. Explained services offered by company and the different options available to them. Setting daily phone appointments and recalling those interested leads. Responsible for meeting daily and monthly goals. Met with clients face to face 3-4 times a week for photo sessions and sales presentations.



OLIGAN FINANCIAL SERVICES

• Telemarketing/Sales Agent

  • Jan 2007 - May 2010

  Primary responsibilities included receiving and making calls to and from prospective and existing client base. Responding to inquiries about products and services offered. Develop and maintain client relationships with a focus on customer service as a key priority for business referrals and repeat business. Participate in the evaluation of marketing, pricing and selling strategies to increase revenue. Representing company at special events by advertising and promoting products and services. Primary responsibilities included receiving and making calls to and from prospective and existing client base. Responding to inquiries about products and services offered. Develop and maintain client relationships with a focus on customer service as a key priority for business referrals and repeat business. Participate in the evaluation of marketing, pricing and selling strategies to increase revenue. Representing company at special events by advertising and promoting products and services.



DISH Network

• United States
• Telecommunications
• 700 & Above Employee

• Sales Supervisor/Assistant Manager

  • May 2005 - Feb 2007

  Primary responsibilities included leading a staff of 25. Conducting and developing training session for new and existing sales associates. Responding to phone generated inquiries from prospective and existing clients on products and services offered by Dish Network. Setting daily and monthly goals for sales associates. Responsible for meeting daily and monthly goals. Cold called an average of 150 on a weekly basis over the phone. Presented products and closed the sale. Followed up with clients to make sure all expectations are being met and installations were handled appropriately. Renewed assigned accounts on a timely manner. Demonstrated experience in meeting sales goals with minimal supervision.



ALISER IMPORT AND EXPORT

• Merchandiser/Sales Representative

  • Jan 1999 - Dec 2004

  Primary responsibilities included driving to different stores, setting up displays, doing reports, delivering educational material and training store management as well as employees on new products and sales tactics. Conducting inventory reports and counting the merchandise at each location. Rotating stock, cleaning and stocking displays and pricing merchandise as appropriate. Primary responsibilities included driving to different stores, setting up displays, doing reports, delivering educational material and training store management as well as employees on new products and sales tactics. Conducting inventory reports and counting the merchandise at each location. Rotating stock, cleaning and stocking displays and pricing merchandise as appropriate.